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ISS

ISS is looking for a Service Manager for an exciting role in Copenhagen

Fuldtid

Permanent

Gladsaxe, København

SE PÅ KORT
ID: 2589123
|
Indrykket for 22 dage siden

Application deadline: 3rd of May 2024


Do you have a passion for delivering world-class service while also fostering a positive work environment? Are you a skilled leader who thrives on achieving results through employee engagement? And do you have a strong desire to ensure that quality is maintained at every stage of our service delivery? If so, you may be our new Service Manager at ISS Denmark for one of our largest client contracts in Copenhagen .


We are looking for a structured and service-minded Service Manager


Your focus will be to assist the Site Manager in driving development and continuing the journey to elevate the service level across all service areas. You will become a crucial partner to the Site Manager in both small and large facility tasks. You are expected to actively engage in all facets of the operation within the facility, including our Service Center, reception and much more.


Relationship builder with a flair for operations:

  • Putting the customer at the center comes naturally to you, providing excellent service and ensuring high user satisfaction.
  • Delivering efficient and professional daily operations, where you create coherence and synergies between different service areas.
  • You have leadership experience and understand how to motivate people around you.
  • You are outgoing, able to build a good relationship with the customer, have a proactive approach to the job, and are not afraid to suggest new ideas, initiatives, improvements, etc.
  • You excel in administration and can follow projects through to completion.
  • Additionally, you are proficient in using the Microsoft Office and generally have a good understanding of systems.
  • You can communicate orally and in writing in English. 
  • You can provide a criminal record certificate.
  • Personal skills you excel:

    ISS is a service company, and we strive to provide a personal effort towards our customers. Therefore, it is important that you are smiling, presentable, and welcoming to both customers and colleagues and willing to make a difference for our customers. Good service also creates greater job satisfaction and motivation in everyday life.
    On a personal level, you are self-driven with a structured mindset for task resolution. You are flexible and adaptable with a good overview and a sense of quality. You are accommodating and service-oriented, approaching all employees on an equal footing. You are passionate, energetic, and have a strong focus on employee well-being. Additionally, you possess reflective self-awareness combined with a healthy dose of infectious humor and joy, which you bring into your daily work. Finally, you are a huge team player - positively contributing to teamwork.


    Who is ISS?

    We are one of the world's leading providers of integrated facility services. With 300,000 colleagues globally and 6,000 in Denmark, we focus on delivering the best service experiences and creating the work environment our customers dream of. The keyword that binds us together is service. United by a promise of outstanding service, we strive to create inclusive workplaces, promote innovation, and strengthen company culture.
    Our employee promise is very simple: ISS is a place where you can be yourself - a place where you can "Be who you are," "Become what you want," and "Be part of something bigger." We have ambitious goals for how we work, how we impact our surroundings, and how we treat our employees.


    We offer:

    An interesting and challenging position along with exciting career and development opportunities, both in your current and future roles across the organization.


    A good and safe working environment, committed leadership, high professionalism, and an informal culture with humor, openness, and room for a good laugh.


    A compensation package that includes pension scheme, health insurance, and other benefits. Additionally, you will receive various employee benefits such as discount schemes, vacation home program in Denmark and abroad, and a fantastic social network.


    Contact

    If you have any questions about the position or need assistance during the recruitment process, please feel free to contact the Site Manager, Julie Lorenz Jensen phone number: 28 19 59 17 .

    Application deadline: 3rd of May



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