Client Success Coordinator Intern - Copenhagen ?????? Client Success · Copenhagen

Would you like to be an intern at a growing tech company with great opportunities for professional growth and development? Are you passionate about project management and communication? And would you like to enter a company where you can grow into a full-time position?????

If so, keep reading because we are searching for a skilled Client Success Coordinator Intern who is eager to learn and make a difference for our clients. You will be a part of our Client Success Team and support them with medium to large clients like Ganni, Matas, Bauhaus, Carlsberg, Salling Group, etc. As an intern with us, you will join our talent program, where we hope to establish a long-term partnership after you finish your studies ??

Our ambition is to provide our clients with the best possible conditions for improving their organizational communication and employee engagement through our personalized apps. In this role, you will learn how to structure, communicate, and project manage the process of transforming complex knowledge and ideas from diverse stakeholders into solutions, which will ultimately result in a personalized app and proposal for our clients ????

Responsibilities and outcome:

• Gaining knowledge of how to transfer the client's vision and goals to internal resources and the client's team
• Regularly communicating with the internal and external teams
• Ensuring the project stays on track, managing schedules, forecasting resources based on the project plan, and enhancing the client experience and success
• Collaborating with multiple internal departments such as Sales, Product, Design, Development, and Support Team
• Participating in development initiatives by developing service offerings, methodologies, and other intellectual capital
• Supporting the configuration of the solution to meet the client's needs and drive value for their organization

Who are you?:

• An organizer with a creative mind who loves structure and wants to learn and grow
  
• Not afraid to bring your ideas to the table and challenge the status quo
• A team player, both on and off the field
• Experience and interest in communication, customer care, and project management (perhaps you are even interested in software and apps ??)
• Studying a degree in communication, project management, or IT
• Ideally, you are in the final semester of your education, as we hope to engage in a long-term collaboration after your internship
• Impeccable Danish and English skills, both verbal and written ????????

What do we offer?:

• High level of responsibility from day one in a dynamic and international working environment
• Lots of challenges and opportunities, with respect and flexibility for your education
• Wide-ranging work experience within different communication-based arenas
• Positive, collaborative, and supportive colleagues who wish you to succeed ??
• Targeted feedback and guidance from your mentor to further improve your skills
• Delicious lunch and barista coffee, tea, soda, etc.
• An aesthetic office in Nordhavn - only 150 meters from the Orientkaj Metro st.
• Great massage scheme at the office ???????
• Many social events!

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When do you start?

• We are looking for interns to start on the 5th of September, 2023.
• Apply by sending your CV through the Apply button

We can't wait to hear from you! ??

Who are we?
Relesys is a software-as-a-service (SaaS) company that delivers customized Communication & Performance Platforms to the biggest retailers in Denmark, Sweden, and the Netherlands. Founded in 2014, Relesys aims to innovate the retail industry and provide easy access to information, seamless onboarding and training procedures, efficient operational systems, and intuitive business insights to every non-desk worker. And since then, we haven’t looked back.

The Relesys mantra is "Reach. Engage. Unite." We believe that people are an essential asset in every business, and if they are not happy and engaged, the business will not succeed. Relesys integrates internal communication solutions, performance management, gamification, and training into one comprehensive platform, customized to meet the needs of each individual business.

By using this platform, businesses can engage their employees, improve their performance, and enhance their organizations, resulting in better customer service and increased productivity. With clients such as Telia, Magasin, Illum, Carlsberg, Ganni, Vestas, Mercedes-Benz - to mention a few - Relesys supports more than 17.000 stores in 84 countries and 22 different languages and more than 250.000 active users.

Our Culture
Building a world-class organization and culture is our highest priority. We believe in the talent of our people and in long-term collaborations where we value an informal yet highly professional culture. We always go 'the extra mile' for our colleagues and our tasks, but rule number one - you gotta have fun!

This rule is always at the forefront of our minds when we come to work, creating an environment that is filled with passion, energy, and inspiration. We are eager to see what exciting contributions you, as our new colleague, will bring to the table, as we believe that each and every individual has a tremendous influence ??

Department
Client Success

Locations
Copenhagen

Contact Caroline Bjerre Andersen Talent Acquisition Specialist – Talent Acquisition