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UDLØBET

LanguageWire

Customer Advisor

Fuldtid

Permanent

8210 Aarhus V, Danmark

SE PÅ KORT
ID: 2521425
|
Indrykket for 56 dage siden

Are you passionate about sales? Are you motivated by both winning new customers and growing existing ones while creating great customer experiences? Did you recently graduate or have a couple of years’ experience in a sales position? Yes? Then you should definitely read on!

The role you’ll play

As Customer Advisor for Denmark, you'll play a key role in driving our growth ambitions for small to medium-sized customers. Your passion for sales and drive to succeed will enable you to proactively identify new business opportunities, navigate customer needs and pain points, and close opportunities to grow the segment.

Your key stakeholders will be the Danish contact persons in your portfolio. You will also collaborate with colleagues outside your team responsible for small- and medium-sized customers in other regions to drive growth across our entire geographical scope. Internally, you will be working closely with our Operations Solutions team together with other relevant colleagues in our Commercial, Finance, and Product & Tech organizations.

In the role as Customer Advisor, you can work out of either our office in Aarhus or our office in Copenhagen. In each location you will be together with team colleagues.

The team you’ll be a part of

We are looking for a Customer Advisor to join our team in Denmark. From here you will also be part of our Customer Success team where you will be closely collaborating with a dedicated team of colleagues and your leader, Marianne. You will actively be taking part in the team’s growth journey focused on establishing team structures and improving professional and personal capabilities to support our goals.

What Marianne is saying about her leadership:

  • I am a passionate leader
  • I care about your personal development and growth
  • I am transparent in my communication and I am clear about my expectations
  • I offer full support and embrace the whole team to make the team great and achieve set goals
  • If you want to make a difference, make it with us by…

  • Understanding and articulating LanguageWire's services, capabilities, benefits and competitive advantages and knowing when to involve colleagues for best results.
  • Doing outreach and follow up on leads and new customers.
  • Establishing and developing relationships with small and medium-sized customers
  • Converting inbound leads into sales opportunities.
  • Doing pipeline management & forecasting of revenues.
  • Coordinating internal resources and teams to win client trust and drive revenue.
  • Living according to defined activity goals of the segment.
  • Ensuring a structured work approach and an natural navigation of prioritizations
  • Desired experience and competencies

    What does it take to work for LanguageWire?

    What you’ll need to bring 

  • Practical experience from previous telemarketing, sales and/or customer service roles 
  • Sales acumen and a commercial driven mindset 
  • Relevant education within sales, marketing or business administration 
  • Fluency in Danish – both verbally and written.
  • Strong willingness to work in a dynamic, innovative and international environment 
  • Organized and structured way of working 
  • Ability and passion to work both independently and in teams 
  • This will make you stand out  

  • Experience from similar roles within the Technology & Language Services Industry 
  • Proven track record exceeding sales targets 
  • Your colleagues say  

  • You are motivated by ambitious goals 
  • You are proactively engaging in customer dialogues
  • You are 100% reliable on customer agreements
  • You are a strong, actionable communicator 
  • You are energetic with a positive mindset 
  • You are inquisitive and curious
  • You are not afraid of a good challenge 
  • What are the perks?

    We don't stand still. We don’t look back; we drive forward!
    Are you the next Wire in our community? Consider a career with LanguageWire, and let’s realize your potential together. These are some of the perks of becoming a Wire...

    General perks

  • Scale-up by facts — start-up by heart
  • With us, you can enjoy flat hierarchies, responsibility and freedom, direct feedback, and room to stand up for your own ideas
  • We are a fast-growing tech company that enables you to be part of the decision-making processes, and suggest new and fresh ways to come up with solutions
  • Besides your actual paycheck, we offer benefits such as personal and professional development opportunities, ongoing support from your People Partner, internal career development and an inclusive and fun company culture
  • International company. Offices in Copenhagen, Aarhus, Stockholm, Varberg, London, Leuven, Lille, Paris, Munich, Hamburg, Zurich, Kiev, Gdansk, Atlanta, Finland and Valencia
  • Over 400 employees with great gender and cultural diversity
  • At LanguageWire, we offer three flexible work options tailored to how you work best. Depending on your team, you may have the option to work full-time from the office as an "Office Bee," part-time from the office as a "Nomad," or full-time from home as a "Homey."
  • We take care of our people and initiate many get-togethers from online fitness classes like yoga to Christmas parties. We have fun!
  • Aarhus Perks

  • 24 great colleagues in different business departments
  • A lovely office with great colleagues and a very friendly and helpful atmosphere
  • Lots of laughs! Both during normal workdays and at social gatherings
  • A wonderful terrace so you can enjoy your lunch outdoors, and it also makes for a great venue for summer parties
  • Also, epic quizzes and games at parties, and legendary drinks (we have the best bartenders)
  • A great mix of people working in local and global teams means we have lots of local experts to learn from
  • The office is located right in the center of Aarhus, close to everything
  • Copenhagen Perks

  • 47 great colleagues in different business departments
  • The comfiest couches you will ever sit on
  • Catered lunches every day
  • Open office space with large windows, bringing a light and chill atmosphere for informal chats with colleagues
  • Monthly Town Hall events broadcast from the office
  • Friday bars, where teams intermingle and have fun
  • About LanguageWire

    At LanguageWire, we are leaders in the world of Language Service Providers, but we are cooler than our competitors. Want to know why? We are fueled by the most advanced technology (AI) and our goal is to make customer's lives easier by simplifying their communication with any audience across the globe.

    Our values drive our behavior

    We are curious. We are trustworthy. We are caring. We are ambitious.

    At LanguageWire, we are curious and intrigued by what we don’t understand. We believe relationships are based on honesty and responsibility, and being trustworthy reinforces an open, humble, and honest way of communicating. We are caring and respect each other personally and professionally. We encourage authentic collaboration, invite feedback and a positive social environment. Our desire to learn, build, and share knowledge is a natural part of our corporate culture.

    Working at LanguageWire — why we like it:

    At LanguageWire, we use our years of expert experience and knowledge that we've built up in the language industry to share best practices with our customers. We show that we can be a trusted and caring partner by helping our customers to constantly improve their processes by recommending various solutions. In doing so, we can celebrate their successes together.

    (Anna-Karin, Business Development Director, Varberg)

    I see how we are truly living our purpose. On a daily basis, all LanguageWire employees play a crucial part in enabling our customers' communication needs. We are not just delivering language services, but we help our customers reach their global audience. It’s this purpose that sparks our ambition to continuously improve our customers' experience.

    (Tessa Van Winkel, Customer Success Director, Leuven)

    Yes, to diversity, equity & inclusion

    In LanguageWire, we believe diversity in gender, age, background, and culture is essential for our growth. Therefore, we are committed to creating a culture that incorporates diverse perspectives and expertise in our everyday work.

    LanguageWire’s recruitment process is designed to be transparent and fair for all candidates. We encourage candidates of all backgrounds to apply, and we ensure that candidates are provided with an equal opportunity to demonstrate their competencies and skills.

    Want to know more?

    We can’t wait to meet you! So, why wait 'til tomorrow? Apply today!

    If you have any questions, please reach out to hiring leader and Customer Success Director, Marianne Spiele at or People & Culture Partner, Sofie Winther at

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