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WSAudiology

Director Retail Operations Excellence, EMEA

Fuldtid

Permanent

Nymøllevej 6, 3540 Lynge, Danmark

SE PÅ KORT
ID: 2526319
|
Indrykket for 49 dage siden

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market we want to accelerate our business transformation to reach more people, more effectively.

We are on a journey to optimize our retail distribution operations and deliver a premium and consistent retail experience to every customer at every touchpoint across their path to purchase. Our role is to excite customers and bring them to our retail spaces, after which we can showcase our technologies in a retail setting that delights and encourages them to get hands on with our products.

As we continue our growth, operational efficiency and excellence is paramount, not only to our customer and staff experience, but also to our long-term profitability. The incumbant will support the local leadership team in each market on how to optimally operate our 200 stores in the region. The successful candidate will work with cross functional stakeholders including IT, Finance, Sales, Global Retail, and Brand & Marketing.

What you will do

  • Develop and implement strategies to boost the profitability and growth of our international network of stores in EMEA
  • Participate in overall retail strategy development with stakeholders
  • Analyze performance data and consolidate insights relevant to prioritize actions and to identify areas for improvement
  • Engage in expansion strategy and portfolio development including new openings, renegotiations, renovations, and closures with key stakeholders
  • Ensure high efficiency through staff planning and task optimization
  • Support driving the budget process in each country together with finance, while ensuring target setting and follow-up
  • Ensure implementation of retail training programs and materials for continuous team development
  • Identify and prioritize relevant “must win battles” and ensure continuous focus on achieving these
  • Conduct regular store audits to ensure operational excellence
  • Help expedite lead generation and digital capability, supported by EMEA Digital hub & global Retail best practices.
  • What you bring

    Experience

  • Extensive (8+) retail management experience from a similar position
  • Proven track record of achieving sales targets and improving profitability
  • Experience compiling and analyzing data to build an action plan
  • Experience managing internal partners on deadline-driven projects
  • Solid understanding of retail trends, best practices, and emerging technologies.
  • Personal competencies

  • Ability to execute tasks and deliver presentations in a high-pressure environment
  • You have excellent quantitative and qualitative skills and are a structured and creative problem-solver
  • You can manage multiple projects and ensure momentum across all
  • You can quickly turn people into promoters of the cause you are working on
  • You are great at reducing complexity and communicate easily using PowerPoint and other tools
  • Drive, determination and high standards. Resilience, high energy and a ‘can-do’ attitude.
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