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IT Administrator



Nannasgade 28, 2200 København N, Danmark

ID: 2442233
Indrykket for 95 dage siden

We’re looking for an energetic and self-motivated individual to join our global IT Team in
Malta, Serbia, Denmark, whose key mission is to provide efficient and responsive IT
support to all company users.

What you’ll be doing:

- Provide onsite and remote support to ensure effective and efficient incident response
- Log end-user issues and service fulfillment requests using Jira Service Desk system
- Collaborate with the global IT Team and departments to implement IT projects and
- Creation / Deactivation of user accounts for new employees, including email, network, and
application access
- Ensure that new employees have the necessary hardware and software licenses. Retrieve
company-owned equipment from departing employees
- Maintain an Inventory of IT Assets and manage software licenses to ensure compliance
- Set up and maintain operating environments on end-user workstations, including
operating systems and approved software (Windows, MacOS and Linux)
- Ensure operating systems and office applications are regularly updated with latest
security and functionality updates, according to the organizational patch cycle policy
- Ensure that service fulfillment procedures, incident troubleshooting steps, systems setup
implementation and infrastructure setups are properly documented, updated and followed
- Ensure that all office setups, ranging from end-user workstation systems to back-end
applications, are properly secured following the organizational IT security policies and
industry best-practices
- Ensure that security tools are regularly updated with the latest security patches and
- Assisting in purchasing Hardware and Software according to requirements
- Work with vendors and service providers to resolve issues and procure IT services
- Enforce security policies and procedures to protect the organization's data and systems
- Keep abreast of emerging security threats and technologies to adapt security tools and
strategies accordingly
- Conduct induction and other IT related training sessions for company users when required
- Manage and maintain all company project management tools such as Atlassian and

Key Requirements

- Excellent technical and hands-on working knowledge in Windows desktop operating
systems, MacOS and Linux
- Working knowledge and experience to maintain and troubleshoot the following:
- Active Directory (Users and Asset Management)
- Group Policy Objects
- Desktop and Server Hardware
- G Suite Apps (Mail, Google Drive etc..)
- Atlassian (Jira Service Desk, Confluence and Insights)
- Video Conferencing Systems based on Zoom

Candidates having these will be preferred:

- Working knowledge Azure AD and O365
- Experience with JAMF (Enterprise management software for Apple Devices)
- Ability to perform day-to-day operational tasks for the following -
- Network switches and routers
- Wireless access network setups
- Experience in Virtualization (Hyper-V)
- Working knowledge of Backup Solutions such as Veeam or Altaro
- Ability to follow the ITIL processes below -
- Problem Management
- Incident Management
- Change Management
- Service Asset and Configuration Management
- Certifications from Microsoft (MCSA - Server 2016 or O365) and Cisco (CCNA)

Who you are

- An awesome team player with a positive attitude
- Excellent people communication skills
- A quick learner, able to rapidly adapt to a dynamic business environment
- Able to take on true challenges and turn them into useful opportunities
- Impeccable attention to detail
- Can understand and follow corporate IT processes to the highest level of detai


Gaming Innovation Group is an industry-leading iGaming and sports betting provider, working in one of the most competitive branches of online marketing. GiG is a multinational company with a vibrant company culture where GiGsters play hard but work even harder. On the Media (Marketing) side of the business, we have +250 employees, and we work with IT-driven marketing and offer marketing services to some of the biggest operators in the online sports betting and iGaming industry.

Join us!

You can read more about us here:www.gigmedia.com


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