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UDLØBET

Cross Border Talents

Payments Specialist (relocation to Greece)

Fuldtid

Tidsbegrænset

København

SE PÅ KORT
ID: 2725087
|
Indrykket for 69 dage siden

Project:

Global Payment and Money Transfer System

Location:

Athens, Greece (Remote, Work from Home)

Relocation Package: 

  • 2 Weeks hotel accommodation 
  • Flight ticket (inside the EU) 
  • Airport Pickup R
  • eal Estate Agency fee

Salary:

  • Base Salary: 1300 EUR Monthly (paid over 14 months)
  • Performance Bonus: Up to 150 EUR monthly

Working Schedule:

  • Monday to Friday, 9:00 AM - 6:00 PM
  • 40 hours/week (8 hours/day, 5 days/week)

About the Role:

As a Danish Customer Service Specialist, you will be the first point of contact for customers using a global payment and money transfer system. Youll play a critical role in resolving inquiries, troubleshooting issues, and ensuring a seamless experience for users. This is a remote role, providing flexibility while living in Greece.

Key Responsibilities:

  • Handle customer inquiries and provide effective solutions via phone, email, and chat
  • Assist users in troubleshooting payment and transfer issues
  • Provide timely and accurate responses to customer queries
  • Follow communication guidelines to ensure clear, effective customer interactions
  • Collaborate with the team to improve service quality

Requirements:

  • Fluent in Danish (written and spoken)
  • B2 proficiency in English
  • Eligible to work in Greece with one of the following:
    • EU citizenship
    • Full-purpose & Specific-purpose work permit card
    • Certificate of Protection (refugees)

Benefits:

  • Comprehensive Training: 4 weeks of training to equip you with the skills needed for success
  • Remote work flexibility from your home in Athens
  • Friendly and supportive work environment
  • Health care benefits and numerous other discounts
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Hiring Process:

  1. Application Review
  2. Language Proficiency Online Tests
  3. Client Interview

If you're excited to support a global payment system and have a passion for customer service, apply today to join our dynamic team!

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