Service Training Manager

Req ID:452614 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 74,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Service Training Manager in Copenhagen, we’re looking for?

Your future role

Get on-board and apply your engineering expertise in a new cutting-edge field. You’ll report to Gregory Dussart, Maintenance Engineering Manager and Martin Sterner, Project Director Maintenance - Copenhagen, and work alongside passionate, motivated and dedicated teammates.

As Service Training Manager, you are responsible to:

• Prepare the Training Management Plan
• Coordinate of Training Material preparation.
• Manage the training planning (Forecast / Execution / Follow-up)
• Training Evaluation.
• Manage delivery of training elements during tender and project phase with respect of Integrated Service Readiness Management Plan and QCD.
• Manage training team involved in the design of training Materials.
• Manage Logistic organization and requirement for training Execution (Planning / Travel / Training environment)
• Manage coordination with other Métier or Function for the design of training Materials (mainly ISR documentation team)
• Manage coordination with Service Platform to ensure integration and compliancy with standard and best practice
• Manage training evaluation and capitalize REX.

We’ll look to you for:

• Promoting usage of standard Training practice compliant with international standard or Alstom central procedure and Method & Tool
• Capitalizing data and best practice to improve QCD on future project.
• Promoting innovative and pedagogic training tools (Simulator / IT train / e-Leaning / Virtual reality)

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• Engineering University Degree or equivalent.
• 5 years of Training experience within ISR Engineering scope or Maintenance Organisation.
• Railways technical knowledge on train and maintenance technical aspects.
• Fluency in English, Danish is desirable

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our activity-based working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.