We are looking for a talented Solution Expert / L&D Consultant, who is a master of onboarding our great customers in USA.
You will be responsible for ensuring that customers are able to effectively utilize the eloomi platform. You will partner with Customer Success Managers and work closely with customers to understand their business needs and requirements, and then provide guidance and best practice advice on how to maximize the eloomi platform to maximize customer business value.
You will play a critical role in ensuring that customers are satisfied with the value the eloomi praltfom provides. You work closely with customers to make sure that they gain measurable business value from the L&D and People Management program.
What you will be doing :
Work closely with customers to understand their business needs and requirements
Configure and implement the SaaS product or service to meet customer needs
Provide training to customers on how to use the product or service effectively
Troubleshoot and resolve issues related to the product or service
Work closely with the customer success team to ensure that customers are satisfied with the product or service