Student Assistant? Customer Service

Hi, we’re MODU — an entrepreneurial company in rapid growth that designs modular building toys to bring more imagination and play into everyday life. 

From our cozy office in Copenhagen, we have a lot of fun sharing our vision and products with the world. Right now, we are looking for a caring doer to assist our support team in managing daily customer service and handling ad-hoc tasks at the office.

Your tasks at MODU will include…

• Providing customer service and manage customer inquiries on Instagram and Facebook

• Daily community management on Instagram and Facebook, building and maintaining the MODU-verse community

• ...this includes responding to customers and tapping into relevant conversations while being consistent with our playful tone-of-voice

• Identifying and reporting recurring customer problems and sharing initiatives on how to improve our services

• Ad hoc tasks such as managing orders, coordinating with our warehouse, attending events, and building fun stuff at the office

Your strengths… 

• You’re strong in written communication — English and Danish

• You’re service-minded and always keep the customers’ needs in mind

• You know how to solve problems creatively and efficiently

• You’re self-driven and take responsibility for your own tasks

If you have prior experience in customer service, that’s great! But it’s not a requirement. The most important thing is that you are passionate about helping others, and have strong communication and organizational skills.

You’ll be joining a small team with big ambitions, and playful ideals. At MODU, we embrace curiosity and a culture of openness, fostering an environment where your unique perspective matters.

The position is part-time, approximately 8-16 hours per week, with flexible hours. Remote work is possible, with a minimum requirement of one day in the office per week.

If this sounds like you, please apply by sending us your CV and a brief application. We encourage candidates of all ages, genders, and backgrounds to apply and welcome applications where this information is kept anonymous.

We can't wait to hear from you!

Start date: May - June.

Learn more about MODU at www.modu.dk