Student Assistant - Revenue Billing & Collection Assistant

Description

As a Student Assistant in our Global Revenue Billing & Collection team, you will primarily work with billing customers, collections, customer support, and other ad hock tasks. Besides your close colleagues in the Global Revenue Billing & Collection team, you will be supporting our sales and customer success organization. So, if you are motivated by supporting our customers and your colleagues across the business, then you might be the person we are looking for. At Siteimprove you will have the opportunity to work with Salesforce, Zuora, and Navision.

What you will be doing

• Billing customers. Includes registering and maintaining third-party customer portals for invoicing and payment processing.
• Research and resolve account disputes and invoicing discrepancies with customers and internal departments.
• Monitor customer accounts to ensure timely payment.
• Maintain accurate and up-to-date customer information, payment records, and collection notes in the company's accounting and billing systems.
• Correspond with customers via email or phone validating customer data; request for information and collections.
• Reporting updates to management on customer account status and other outstanding issues.
• Other ad hoc tasks within the Global Revenue Billing team

What we will require of you

• Studying at Copenhagen Business School, the University of Copenhagen, or similar
• Self-starter and quick learner with attention to detail and an inquisitive nature
• Passionate about technology and digitalization of businesses and a general SaaS business understanding
• Experience working in Excel and how to analyze data to find specific information or trends.
• Positive energy, proactive and motivated by learning a lot and not afraid of making your own suggestions and decisions.
• Have 2-3 years left of studying
• Working hours: 15-20 hrs. per week (flexibility during exam periods) 

What we will love about you

• Good communication in English
• Fluent in German in speaking and writing
• Service-minded

DKK 136,500-136,500 per-year-salary