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20 Danish Customer Service Agents wanted in Ireland (relocation support + paid training included)!



We have an exciting new project and we are looking for adventurous Danish speakers to join our friendly Service Desk team in Dublin. As an Account Support Coordinator, you will be the first point of contact for customers and will provide the best support experience to all customers interactions.
 
The roles will suit Danish speaking candidates with any customer service experience and a willingness to learn and develop. We will consider candidates willing to relocate from Denmark or other locations in Europe including Greenland.
 
  • Generous relocation package provided
  • You’ll receive help to orient yourself and find permanent accommodation
  • 4-weeks of fully paid training
  • We offer social and team building activities on a regular basis
  • Free gym and subsidized canteen on-site
  • Free shuttle bus to and from train station to Dublin
  • Great location just outside Dublin (32 minutes from Dublin city centre) so you chose to live in the city and commute or experience life in the Irish country side
 
It has never been easier working abroad while making lifelong friends and a great international experience!
 
See below the main responsibilities of the job:
  • Be the first point of contact for all queries from Danish customers
  • Handle phone calls and emails with empathy to ensure a positive experience to all customers
  • Escalate customer issues and complaints, both internally and externally
  • Check customer details and requirements in the system
  • Maintain accurate database information
Requirements:
  • High School Diploma
  • Good knowledge of MS Office
  • Good English and fluent Danish
  • Willing to help and provide a great customer experience to every customer
  • Resilient under pressure and adaptable
  • Flexible attitude towards working patterns
Please send your cover letter or CV to us and we’ll be in touch.
We have 20 jobs available, so if you want to share this experience with a friend we’ll make our best to guarantee you both will secure this job!

Contact person:
Claudia Ciocca
Phone: +35316146127 
Email: Claudia.Ciocca@cpl.ie
 


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