Area Support Specialist - Nordics

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Position Summary:

The  Area Support Specialist  provides guidance and support to all members of the management teams based in our operational stations . Ensuring consistent and fair use of the company programs and policies in line with divisional and corporate goals, meanwhile ensuring that safe and secure working practices are adhered to. We expect you to be able to maneuver within different levels of our organisation. Working with both engineering, country senior management, station management and front line staff, to ensure improvement projects are carefully assessed, analysed before designing a solution, while also ensuring implementation is executed with a controlled and sponsored implementation plan.

It is possible to work out of Denmark, Sweden, Finland or Norway. You must expect some travel activity and a flexible work schedule around relevant activities and projects.

The job includes a flexible work agreement where you are able to mix working from home or on site.

Main roles and responsibilities:

  • Supporting or Leading projects following the QDM (FedEx quality standards, following ABLE process).
  • Having a good knowledge of Systems & Processes used in our operational stations in FedEx Nordics.
  • Oversee the stations, promoting and respecting FedEx culture, values and ethics. Ensures staff are motivated and have the training and resources to perform their tasks, when optimizing or introducing new procedures and systems.
  • Ensures that performance/service levels at the required target/standards.
  • Creates and maintains effective relationships and communications with key business contacts. 
  • Support and advice the MD on the development of effective strategies to optimize and improve efficiency and service.
  • Implements approved policies/strategies and supports the translation into effective operational processes for operational stations within Nordics.
  • Ensures the integrity of the Stations and the Company through the correct implementation of FedEx processes, procedures & controls and compliance with external legal/regulatory requirements.
  • Ensures the strict adherence to all health & safety / security legislation requirements across all the FedEx Stations according to the FedEx Operations Manual.
  • Maintains awareness of and ensures adherence to FedEx quality standards.
  • Assists stations to always achieve acceptable service and compliance levels.

  • Knowledge and personal requirements for the position:

  • Speak and write English fluently
  • Knowledge of other European languages
  • Presentation skills
  • Witten and verbal communications skills
  • Process and project management Skills
  • Understanding of financial planning/budgeting principles.
  • Judgement and reasoning skills
  • Planning and organizing skills
  • Analytical skills
  • PC skills
  • Experience of Agency Management
  • Technical writing skills

  • In return for your hard work and commitment you will get a competitive salary, bonus, with the opportunity for real career progression and excellent training and development.

    Additional Information
    Posting Date: 13-September-2022
    Closing Date: 16-October-2022

    FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all


    Our Company

    FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.


    Our Philosophy

    The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.


    Our Culture

    Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

    Skriv i din ansøgning, at du fandt jobbet på ofir.dk


    Area Support Specialist - Nordics

    Position Summary:

    The  Area Support Specialist  provides guidance and support to all members of the management teams based in our operational stations . Ensuring consistent and fair use of the company programs and policies in line with divisional and corporate goals, meanwhile ensuring that safe and secure working practices are adhered to. We expect you to be able to maneuver within different levels of our organisation. Working with both engineering, country senior management, station management and front line staff, to ensure improvement projects are carefully assessed, analysed before designing a solution, while also ensuring implementation is executed with a controlled and sponsored implementation plan.

    It is possible to work out of Denmark, Sweden, Finland or Norway. You must expect some travel activity and a flexible work schedule around relevant activities and projects.

    The job includes a flexible work agreement where you are able to mix working from home or on site.

    Main roles and responsibilities:

  • Supporting or Leading projects following the QDM (FedEx quality standards, following ABLE process).
  • Having a good knowledge of Systems & Processes used in our operational stations in FedEx Nordics.
  • Oversee the stations, promoting and respecting FedEx culture, values and ethics. Ensures staff are motivated and have the training and resources to perform their tasks, when optimizing or introducing new procedures and systems.
  • Ensures that performance/service levels at the required target/standards.
  • Creates and maintains effective relationships and communications with key business contacts. 
  • Support and advice the MD on the development of effective strategies to optimize and improve efficiency and service.
  • Implements approved policies/strategies and supports the translation into effective operational processes for operational stations within Nordics.
  • Ensures the integrity of the Stations and the Company through the correct implementation of FedEx processes, procedures & controls and compliance with external legal/regulatory requirements.
  • Ensures the strict adherence to all health & safety / security legislation requirements across all the FedEx Stations according to the FedEx Operations Manual.
  • Maintains awareness of and ensures adherence to FedEx quality standards.
  • Assists stations to always achieve acceptable service and compliance levels.

  • Knowledge and personal requirements for the position:

  • Speak and write English fluently
  • Knowledge of other European languages
  • Presentation skills
  • Witten and verbal communications skills
  • Process and project management Skills
  • Understanding of financial planning/budgeting principles.
  • Judgement and reasoning skills
  • Planning and organizing skills
  • Analytical skills
  • PC skills
  • Experience of Agency Management
  • Technical writing skills

  • In return for your hard work and commitment you will get a competitive salary, bonus, with the opportunity for real career progression and excellent training and development.

    Additional Information
    Posting Date: 13-September-2022
    Closing Date: 16-October-2022

    FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all


    Our Company

    FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.


    Our Philosophy

    The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.


    Our Culture

    Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

    Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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