Business Change Manager

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Business Change Manager forthe biggest IT-program in DFDS

With the implementation of Dynamics 365, DFDS is embarking on a digital transformation across HR, Finance and Procurement. 
To reach the finish line, we need aChange Manager to support the people side of the implementation and transformation across the business areas and plan the best way to support our local business units.

We need you to get people and the business on board 

AsChange Manager your overall aim is to manageand embed the transition of change in the business in close collaboration with local management. 
To do so, youdraw on yourexperience and identify what changes in processes, procedures and practices are needed to achieve change and deliver the planned benefits. You will help identify potential challenges and ensure that end-users at all levelsare trained and have the necessary information to take on a new system and changed business processes. In other words: Communication, coaching, training, evaluating, and support, are just some of the important key words to this role. 

As the ERP program involves all ourlocations across Europe, you will also be visiting the different work places to meet local management, staff and user groups to discuss changes and encourage and motivate them to embrace the change and realize the benefits. Therefore travel activity should be expected.

To recap and elaborate on your responsibilities, you will:

  • Shape the development and execution of local change management plans that maximize adoption and minimize resistance to change. 

  • Support design and delivery of training programs for different functional stakeholder groups. 

  • Further development and engagement of the super user community. 

  • Assess the change impact, conduct impact analyses, assess change readiness, and identify key stakeholders.

  • Provide direct support and coaching to all levels of managers and supervisors, and support project teams in integrating change management activities into their project plans.

  • Work close with our ERP Program Manager and Lead Business Change Manager on the overall change management strategy and communication and maintainthe overall program communication and update DFDS’ intranet site

  • Don’t worry, you’re not on your own! You will also be part of a highly dedicated team, all working on the same program, ready to collaborate and support you through the digital transformation. Besides your team you will have a big network internally and externally as the ERP Program involves the whole organization. You will report directly to the ERP Program Manager, Liv Anna Kastrup Olsen. 

    Turning the focus to you – who are we looking for?

    What we are emphasizing the most is that you bring in the right mindset. We need a Change Manager who has a big drive and influence, is creative and thinks “out-of-the-box” as we believe that this is keywords to ensure that the right initiatives are delivered to connect with the right user groups. We also weigh that you are empathetic, have highly developed collaboration skills, and are excellent at active listening as you are driving the people side of the transition. 

    Moreover, we imagine that you, 

  • Have a relevant master’s level educationand any relevant accreditation applicable to the role.

  • Have experience with people side of change when implementing IT systems

  • Have experience with implementing new ERP solutions

  • Can work both strategically and operationally with change management, and able to adapt and combine

  • Ideally you are familiar with project management approaches, tools, and phases of the project lifecycle

  • As we use Prosci/ADKAR as framework it could also begreat if you are a certified practitioner and/or has experience with it, but it’s not a requirement. 

  • As you will also visit our different business units across Europe you shall expect around 20-30 travel days a year. 


    Does this sound like a match to you?

    Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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    Business Change Manager

    Business Change Manager forthe biggest IT-program in DFDS

    With the implementation of Dynamics 365, DFDS is embarking on a digital transformation across HR, Finance and Procurement. 
    To reach the finish line, we need aChange Manager to support the people side of the implementation and transformation across the business areas and plan the best way to support our local business units.

    We need you to get people and the business on board 

    AsChange Manager your overall aim is to manageand embed the transition of change in the business in close collaboration with local management. 
    To do so, youdraw on yourexperience and identify what changes in processes, procedures and practices are needed to achieve change and deliver the planned benefits. You will help identify potential challenges and ensure that end-users at all levelsare trained and have the necessary information to take on a new system and changed business processes. In other words: Communication, coaching, training, evaluating, and support, are just some of the important key words to this role. 

    As the ERP program involves all ourlocations across Europe, you will also be visiting the different work places to meet local management, staff and user groups to discuss changes and encourage and motivate them to embrace the change and realize the benefits. Therefore travel activity should be expected.

    To recap and elaborate on your responsibilities, you will:

  • Shape the development and execution of local change management plans that maximize adoption and minimize resistance to change. 

  • Support design and delivery of training programs for different functional stakeholder groups. 

  • Further development and engagement of the super user community. 

  • Assess the change impact, conduct impact analyses, assess change readiness, and identify key stakeholders.

  • Provide direct support and coaching to all levels of managers and supervisors, and support project teams in integrating change management activities into their project plans.

  • Work close with our ERP Program Manager and Lead Business Change Manager on the overall change management strategy and communication and maintainthe overall program communication and update DFDS’ intranet site

  • Don’t worry, you’re not on your own! You will also be part of a highly dedicated team, all working on the same program, ready to collaborate and support you through the digital transformation. Besides your team you will have a big network internally and externally as the ERP Program involves the whole organization. You will report directly to the ERP Program Manager, Liv Anna Kastrup Olsen. 

    Turning the focus to you – who are we looking for?

    What we are emphasizing the most is that you bring in the right mindset. We need a Change Manager who has a big drive and influence, is creative and thinks “out-of-the-box” as we believe that this is keywords to ensure that the right initiatives are delivered to connect with the right user groups. We also weigh that you are empathetic, have highly developed collaboration skills, and are excellent at active listening as you are driving the people side of the transition. 

    Moreover, we imagine that you, 

  • Have a relevant master’s level educationand any relevant accreditation applicable to the role.

  • Have experience with people side of change when implementing IT systems

  • Have experience with implementing new ERP solutions

  • Can work both strategically and operationally with change management, and able to adapt and combine

  • Ideally you are familiar with project management approaches, tools, and phases of the project lifecycle

  • As we use Prosci/ADKAR as framework it could also begreat if you are a certified practitioner and/or has experience with it, but it’s not a requirement. 

  • As you will also visit our different business units across Europe you shall expect around 20-30 travel days a year. 


    Does this sound like a match to you?

    Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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