Customer Care Consultant

Autobutler continuously strive to be the best and most used online garage portal in the British market. Therefore, we are looking for a result oriented, passionate candidate for end user contact, who wants to make a difference.

At Autobutler, our biggest focus is to meet our goals and deliver high quality, but it is equally important to us that our employees are thriving and find going to work fun. Our company is owner-managed, and the entrepreneur spirit is very much present which means that it isn't far from thought to action when good ideas are presented.

As a Customer Care Consultant at Autobutler, we expect that you:

  • Are experienced with sales and master closing a deal
  • Enjoy using the phone as a work tool in the sales process and like a good dialogue
  • Are motivated by getting acquainted with the end user’s needs and can read these – also over the phone
  • Speak and write English fluently
  • Are reliable, result oriented and ambitious by nature

Primary job tasks

Your primary job tasks will consist of calling the car owners, who have received an offer but has not yet accepted it. This can be due to many reasons, and your first job is to locate this reason, lead them safely through the booking process and ensure that any bumps in the road are smoothened out. Second, you will also be contacting our existing customer base to guide them to request a job on our online portal.

You will become part of a large, dedicated sales team who both works with B2C and B2B customers, and you will receive relevant feedback and help to perform you work from your colleagues who have a lot of knowledge about the business. We will thoroughly train you in our business and our systems if you bring the right drive and initiative to the table.

We offer:

  • Professional challenges as well as focus on personal development
  • A young, informal and dynamic work environment with room for differences and a touch of good workshop humour
  • Great office space, located at Lygten, Nørrebro
  • Great working environment with social arrangements, lunch and massage treatments

About Autobutler

Autobutler was established in Denmark in 2010 by the two entrepreneurs Christian Legêne and Peter Zigler. Today the company has grown into a workplace with +50 employees working from our locations in Denmark, Berlin and Paris. Autobutler is fitted to becoming Europe's largest marketplace for digital workshop repair with thousands of workshops and 500,000 customers in Denmark, Sweden, Germany, England and France. In 2016 the French car giant PSA became the main investor – and with their investment Autobutler are now expanding the business with base at the HQ in Copenhagen.

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