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Customer Relations Specialist - Emply

Are you motivated by helping companies use new and modern software? Are you strong in building good and long-lasting relationships with customers? Do you want to help set the new standard for how innovative and intuitive an HR platform can be - not just in Denmark but also globally?
So is your answer - yes, yes and yes, then continue reading about what your new job offers!

DEDIKATION is looking for a new Customer Relations Specialist with technical understanding for Emply's Support & Implementation team. You will be part of a team where you will work to help new customers get started using the Emply platform. Therefore, you must dare to challenge Emply's customers' old habits with new work processes. You will also need to help provide the best support to existing customers by phone and Zendesk. You will act as a link between the customers and our developers - therefore, you must be good at communicating in Danish and English - both in writing and orally.

Your tasks:

  • Onboard and implement Emply´s platform with customers
  • Educate new customers in the use of the Emply´s platform
  • Have face-to-face and online meetings with customers
  • Learn all about Emply's platform to become the best expert for new customers and Emply's sales team
  • Be a good listener and report feedback back from Emply's users
  • Provide outstanding support - both by phone and via Zendesk
  • Report wishes and challenges to Emply's developers

About you:

  • You are a team player and appreciate working together across teams
  • You have experience in working with projects
  • You can communicate with everything from regular users to directors without any problems
  • You can speak and teach in front of a large audience
  • You have technical understanding without being a technician
  • You may have experience with implementation and even of HR systems, but that is not a requirement
  • You speak and write both Danish and English - and may be either Dutch or German, but that is not a requirement

We can offer:

  • A position with great responsibility and excellent development opportunities
  • An informal work tone and a flat company structure, where everyone can bid with new ideas and initiatives
  • Salary according to qualifications
  • Deliciously prepared lunch buffet with healthy snacks and drinks
  • An open and informal work environment where everyone takes responsibility for themselves and each other
  • Social fun with i.e., Friday bar
  • New delightful location Q1 2022 in Copenhagen

WHY EMPLY

Aside from their people, culture, and mission, there are a variety of additional benefits that helps make Emply a great place to work! Work with them and receive:

  • Competitive compensation package that includes salary, bonus, pension, benefits, and an amazing culture.
  • Annual personal development plan.
  • Company and team events like Christmas parties, Employee association events, Friday Bar and many more!
  • Pension scheme with company contribution

ABOUT EMPLY

Emply simplify and automate everything within HR from attracting, qualifying, hiring, and onboarding to employee development and engagement within their human resource management software.

Emply's headquarter is situated in the heart of Copenhagen. As part of Paychex Europe they have offices in Germany and Holland. In Denmark they are a total of 180 employees and have more than 65.000 customers.

Emply is growing, so now is the perfect time to join! We’re hiring talented, impact-driven individuals who want to be more than just another employee. Will you be one of them?

At Emply, the vision is to rethink and simplify HR by developing innovative and cutting-edge technical solutions for the HR industry. In January 2021, they became a part of Paychex Europe who is a market leading provider of software solutions within Payroll Management, HCM and Time & Attendance. From January 2022, Emply will relocate to a new state of the art office in central Copenhagen to accommodate the growth journey towards 60+ employees. Join Emply at this pivotal moment in their international expansion, and become part of an agile, innovative, and flourishing organization with great opportunities for personal growth and development.

Curious or having questions to this position - please do not hesitate to contact Trine Elkjær on tlf. +45 71 74 74 78.

Start-up as soon as possible. Applications will be handled continuously, and we will hire as soon as the perfect candidate is found.

DEDIKATION – Hire for attitude, train for skills!

Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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Customer Relations Specialist - Emply

Are you motivated by helping companies use new and modern software? Are you strong in building good and long-lasting relationships with customers? Do you want to help set the new standard for how innovative and intuitive an HR platform can be - not just in Denmark but also globally?
So is your answer - yes, yes and yes, then continue reading about what your new job offers!

DEDIKATION is looking for a new Customer Relations Specialist with technical understanding for Emply's Support & Implementation team. You will be part of a team where you will work to help new customers get started using the Emply platform. Therefore, you must dare to challenge Emply's customers' old habits with new work processes. You will also need to help provide the best support to existing customers by phone and Zendesk. You will act as a link between the customers and our developers - therefore, you must be good at communicating in Danish and English - both in writing and orally.

Your tasks:

  • Onboard and implement Emply´s platform with customers
  • Educate new customers in the use of the Emply´s platform
  • Have face-to-face and online meetings with customers
  • Learn all about Emply's platform to become the best expert for new customers and Emply's sales team
  • Be a good listener and report feedback back from Emply's users
  • Provide outstanding support - both by phone and via Zendesk
  • Report wishes and challenges to Emply's developers

About you:

  • You are a team player and appreciate working together across teams
  • You have experience in working with projects
  • You can communicate with everything from regular users to directors without any problems
  • You can speak and teach in front of a large audience
  • You have technical understanding without being a technician
  • You may have experience with implementation and even of HR systems, but that is not a requirement
  • You speak and write both Danish and English - and may be either Dutch or German, but that is not a requirement

We can offer:

  • A position with great responsibility and excellent development opportunities
  • An informal work tone and a flat company structure, where everyone can bid with new ideas and initiatives
  • Salary according to qualifications
  • Deliciously prepared lunch buffet with healthy snacks and drinks
  • An open and informal work environment where everyone takes responsibility for themselves and each other
  • Social fun with i.e., Friday bar
  • New delightful location Q1 2022 in Copenhagen

WHY EMPLY

Aside from their people, culture, and mission, there are a variety of additional benefits that helps make Emply a great place to work! Work with them and receive:

  • Competitive compensation package that includes salary, bonus, pension, benefits, and an amazing culture.
  • Annual personal development plan.
  • Company and team events like Christmas parties, Employee association events, Friday Bar and many more!
  • Pension scheme with company contribution

ABOUT EMPLY

Emply simplify and automate everything within HR from attracting, qualifying, hiring, and onboarding to employee development and engagement within their human resource management software.

Emply's headquarter is situated in the heart of Copenhagen. As part of Paychex Europe they have offices in Germany and Holland. In Denmark they are a total of 180 employees and have more than 65.000 customers.

Emply is growing, so now is the perfect time to join! We’re hiring talented, impact-driven individuals who want to be more than just another employee. Will you be one of them?

At Emply, the vision is to rethink and simplify HR by developing innovative and cutting-edge technical solutions for the HR industry. In January 2021, they became a part of Paychex Europe who is a market leading provider of software solutions within Payroll Management, HCM and Time & Attendance. From January 2022, Emply will relocate to a new state of the art office in central Copenhagen to accommodate the growth journey towards 60+ employees. Join Emply at this pivotal moment in their international expansion, and become part of an agile, innovative, and flourishing organization with great opportunities for personal growth and development.

Curious or having questions to this position - please do not hesitate to contact Trine Elkjær on tlf. +45 71 74 74 78.

Start-up as soon as possible. Applications will be handled continuously, and we will hire as soon as the perfect candidate is found.

DEDIKATION – Hire for attitude, train for skills!

Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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Modtag jobannoncer der minder om dette job i din indbakke.




Når du tilmelder dig accepterer du samtidig vores privatlivspolitik. Du kan altid trække dit samtykke tilbage.

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