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Customer Service Agent for German Team in Copenhagen

Are you outgoing, quick-learning and interested in web-hosting? Are you fluent in written and spoken German? If so, send us your application - we need a new colleague like you at One.com! At One.com we are currently looking for a dedicated new colleague to our German Customer Support. 

We would love to hear from you, if you:

  • Speak and write fluent German
  • Want to work with Technical Support in a globally oriented company
  • Want to expand or utilise your technical knowledge about web-hosting and customer support
  • Want to work in a multicultural environment with great colleagues and gain access to employee benefits such as health insurance, flexible working hours and a healthy and variated lunch scheme.

 How to succeed:

You will succeed in this position, if you are positive, open-minded, and ready to help where it is needed. If you are a committed and responsible person, we can’t wait to receive your application!


Ideally, you worked as a Customer Service Agent before, preferably within IT. If you have greater interest than experience in the area, we strongly encourage you to send us an application anyway. We are looking for talent and we will arrange for a thorough training in the first period of the employment. 

When you work in our Customer Support at One.com, you always need to bring your best skills in team play and communication to work, and you will need the patience to work with diverse audiences with different knowledge and skill levels. 

Working at One.com

As our new colleague, you will work in beautiful surroundings 5 minutes from Copenhagen central station. We offer a professional and informal working environment with a casual dress culture and competent colleagues from many different nationalities, as well as a great and varied lunch agreement.

We want it to be fun to work at One.com, and social events are common – besides monthly Friday Bars we have Team days and two annual company parties! 

The position is full-time with a minimum of 37,5 hours per week. Your working hours will be planned on a weekly schedule with 7,5 hours each day, excl. lunch.

Work in weekends and evenings (until 21.00) are scheduled by the Team Manager in corporation with the rest of the team.  Anticipated start date is as soon as possible. The starting salary is DKK 20.600 pr. month and is adjusted yearly. 

Are you interested?

We will process all incoming applications as they are received, so please upload your CV and a short application via the 'Apply Button' as soon as possible. If you have any questions regarding the position, you are welcome to contact Anne Hansen via e-mail abh@one.com or Team Manger Christina Fölkel on phone +45 31 67 00 71.

One.com is an innovative provider of web hosting. We were established in 2002 in Denmark and are one of the leading companies in Europe regarding domains and sales of web hotels. Today, we host more than 1 million customers in 149 countries – and we continue to grow steadily. One.com has offices located in Denmark, the Philippines, Dubai, and India.

 

We look forward to hearing from you!


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