Customer Service Agent (Rumanian)

We are currently looking to recruit:

Customer Service Agent (Rumanian)

Responsibilities
Your responsibility as a Customer Service agent will be providing partners and customers with accurate, consistent and timely responses and explanations regarding tax services related questions and issues.

Your tasks will be:
• Ensure compliance within control processes and procedures
• Escalation support and resolution to customer issues
• Provide administrative support and coordination within a fast-paced organization
that supports partners and customers across Europe
• Responsible for administrative processes and Data Maintenance in different IT
systems
• Customer communication and support
• Quality Management
• Applications processing
• Support of daily office Work

Requirements
We are looking for a candidate that has experience with customer service. Further, we are looking for the following qualifications:
• Rumanian language at a high level
• Professional English skills (level C1)
• Knowledge of other languages will be an asset
• Experience in customer service will be an asset
• Good knowledge of Microsoft Office
• Accuracy and attention to details
• Good level of organizational and analytical skills
• Time management skills, ability to set priorities
• High level of teamwork and communication skills
• Motivation and positive attitude

What we offer:
• Competitive salary and social benefits
• Further development opportunities
• Work in dynamic multicultural team
• Good working environment

The job will be based at our Head-office in Padborg, Denmark. Please send your application and CV in English to Human Resource, Inge-Mette Rosenberg via e-mail to jobs@nikosax.dk with your salary expectations and your earliest possible starting date.

Please apply at your earliest convenience. We do not have an application deadline but accept applications as long as the job is posted. The position will be closed down once we have found the right candidate.

NIKOSAX A/S, based in Padborg, Denmark, is a leading tax service centre in field of value-added and mineral oil taxes refund for transport and logistic companies in Europe. NIKOSAX serves over 5000 customers at the four locations Padborg, Warsaw, Budapest and Burgas and is a 100% subsidiary of UNION TANK Eckstein GmbH & Co. KG as a leading provider for fuel and service cards.


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