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Customer Support & Communication

Who are we?

We’re a small SaaS startup based in the heart of the Copenhagen startup scene. We help more than 200.000 users world-wide keep a mileage logbook. We try to automate and simplify all the trivial work around tracking, classifying and creating the mileage documentation - ready to hand-over to their employer.

We’re very product-focused with a profound focus on continuously listening to and learning from our users, and are always trying to create an even better and more seamless experience for our customers - and we expect you to share this focus.

We are looking to expand our team with 3-6 people over the next year, so you’ll be an essential part of a small team at a very exciting stage.

 

Who are you?

We’re looking for a new colleague to help us take care of our customers and give them the best possible experience with Driversnote.

Your responsibilities:

  • Answering user questions and advising customers how best to use our product quickly and with a friendly tone (primarily per mail).
  • Proactively making help even easier to come by, and anticipating the needs and questions of our customers before they have them. By improving our communication on our website, in the apps, in e-mails etc.
  • Collecting and synthesizing customer insights; being the voice of the customer to help your teammates become better marketers, designers and builders.
  • Handling a bit of inbound sales leads.

You must:

  • Be fluent in spoken and written English (on a native level) and have excellent clear written communication skills; you get a message across in just a few sentences. You must be either a native English or native Danish.
  • Have experience with customer service and have a genuine desire to help people in a friendly, empathetic and patient manner.
  • Be quite tech-savvy; curious and motivated to gain a deep understanding of how our product works - inside and out.
  • Have experience writing clear and friendly consumer-facing copy for web, mails, marketing etc
  • Be able to manage your own time; balancing between giving all our customers a timely response while also taking the time to truly figure out what each customer want and help them achieve this.

It would be nice if you:

  • Have experience in supporting software, onboarding customers, collecting customer feedback, making sales etc.
  • Are a bit flexible with your hours to better cater to our customers in other time zones.
  • Maybe know a bit about accounting, handling reimbursements, etc.
  • Are interested in user experience design, behavioral economics, the jobs-to-be-done theory or the like.

 

What do we offer?

We have a relaxed work environment with a flat hierarchy, flexible work hours and strongly believe that it should be fun to go to work. We’re located in the heart of Copenhagen, in Matrikel1, the most ambitious co-working space for tech startups in Denmark, where you can network with other startups and plenty of cool like-minded people.

 

How do you apply?

If you’re interested in this position, get in touch and tell us why you’re the one for us. Email us at jobs@driversnote.com with the subject “Customer Support & Communication”.

For further information, please contact Martin Poulsen (+45) 21 64 43 14 or Jonas Åradsson (+45) 40 99 26 36.


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329827344Phoenix-c822e7c212018-06-07T00:00:00Customer Support & Communication

Who are we?

We’re a small SaaS startup based in the heart of the Copenhagen startup scene. We help more than 200.000 users world-wide keep a mileage logbook. We try to automate and simplify all the trivial work around tracking, classifying and creating the mileage documentation - ready to hand-over to their employer.

We’re very product-focused with a profound focus on continuously listening to and learning from our users, and are always trying to create an even better and more seamless experience for our customers - and we expect you to share this focus.

We are looking to expand our team with 3-6 people over the next year, so you’ll be an essential part of a small team at a very exciting stage.

 

Who are you?

We’re looking for a new colleague to help us take care of our customers and give them the best possible experience with Driversnote.

Your responsibilities:

  • Answering user questions and advising customers how best to use our product quickly and with a friendly tone (primarily per mail).
  • Proactively making help even easier to come by, and anticipating the needs and questions of our customers before they have them. By improving our communication on our website, in the apps, in e-mails etc.
  • Collecting and synthesizing customer insights; being the voice of the customer to help your teammates become better marketers, designers and builders.
  • Handling a bit of inbound sales leads.

You must:

  • Be fluent in spoken and written English (on a native level) and have excellent clear written communication skills; you get a message across in just a few sentences. You must be either a native English or native Danish.
  • Have experience with customer service and have a genuine desire to help people in a friendly, empathetic and patient manner.
  • Be quite tech-savvy; curious and motivated to gain a deep understanding of how our product works - inside and out.
  • Have experience writing clear and friendly consumer-facing copy for web, mails, marketing etc
  • Be able to manage your own time; balancing between giving all our customers a timely response while also taking the time to truly figure out what each customer want and help them achieve this.

It would be nice if you:

  • Have experience in supporting software, onboarding customers, collecting customer feedback, making sales etc.
  • Are a bit flexible with your hours to better cater to our customers in other time zones.
  • Maybe know a bit about accounting, handling reimbursements, etc.
  • Are interested in user experience design, behavioral economics, the jobs-to-be-done theory or the like.

 

What do we offer?

We have a relaxed work environment with a flat hierarchy, flexible work hours and strongly believe that it should be fun to go to work. We’re located in the heart of Copenhagen, in Matrikel1, the most ambitious co-working space for tech startups in Denmark, where you can network with other startups and plenty of cool like-minded people.

 

How do you apply?

If you’re interested in this position, get in touch and tell us why you’re the one for us. Email us at jobs@driversnote.com with the subject “Customer Support & Communication”.

For further information, please contact Martin Poulsen (+45) 21 64 43 14 or Jonas Åradsson (+45) 40 99 26 36.

2018-07-02T23:52:12.937 Who are we? We re a small SaaS startup based in the heart of the Copenhagen startup scene. We help more than 200.000 users world-wide keep a mileage logbook. We try to automate and simplify all the trivial work around tracking, classifying and creating the mileage documentation - ready to hand-over to their employer. We re very product-focused with a profound focus on continuously listening to and learning from our users, and are always trying to create an even better and more seamless experience for our customers - and we expect you to share this focus. We are looking to expand our team with 3-6 people over the next year, so you ll be an essential part of a small team at a very exciting stage. Who are you? We re looking for a new colleague to help us take care of our customers and give them the best possible experience with Driversnote. Your responsibilities: Answering user questions and advising customers how best to use our product quickly and with a friendly tone (primarily per mail). Proactively making help even easier to come by, and anticipating the needs and questions of our customers before they have them. By improving our communication on our website, in the apps, in e-mails etc. Collecting and synthesizing customer insights being the voice of the customer to help your teammates become better marketers, designers and builders. Handling a bit of inbound sales leads. You must: Be fluent in spoken and written English (on a native level) and have excellent clear written communication skills you get a message across in just a few sentences. You must be either a native English or native Danish. Have experience with customer service and have a genuine desire to help people in a friendly, empathetic and patient manner. Be quite tech-savvy curious and motivated to gain a deep understanding of how our product works - inside and out. Have experience writing clear and friendly consumer-facing copy for web, mails, marketing etc Be able to manage your own time balancing between giving all our customers a timely response while also taking the time to truly figure out what each customer want and help them achieve this. It would be nice if you: Have experience in supporting software, onboarding customers, collecting customer feedback, making sales etc. Are a bit flexible with your hours to better cater to our customers in other time zones. Maybe know a bit about accounting, handling reimbursements, etc. Are interested in user experience design, behavioral economics, the jobs-to-be-done theory or the like. What do we offer? We have a relaxed work environment with a flat hierarchy, flexible work hours and strongly believe that it should be fun to go to work. We re located in the heart of Copenhagen, in Matrikel1, the most ambitious co-working space for tech startups in Denmark, where you can network with other startups and plenty of cool like-minded people. How do you apply? If you re interested in this position, get in touch and tell us why you re the one for us. Email us at jobs@driversnote.com with the subject Customer Support Communication . For further information, please contact Martin Poulsen ( 45) 21 64 43 14 or Jonas Åradsson ( 45) 40 99 26 36.11Jobnetc822e7c2100000000000IDK_OFIR_02DKDanmark228DKK2018-07-06T00:00:000000https://www.driversnote.com/job-customer-support-and-communication0EuropaDanmarkSjælland & øerStorkøbenhavnKøbenhavn3280957Driversnote ApS11Njalsgade 19D, 12300København SDKDanmark0
jobs@driversnote.comDKDanmarkDKDanmark
8Fuldtid46Permanent585854JobNet48364281000https://dispatcher.ofir.dk/statistic/register?context=FeedEntrySearchedCount&feedId=dc2beb84&entryId=c822e7c2https://dispatcher.ofir.dk/statistic/register?context=FeedEntryDisplayCount&feedId=dc2beb84&entryId=c822e7c2https://dispatcher.ofir.dk/statistic/register?context=JobApplicationInitiatedCount&feedId=dc2beb84&entryId=c822e7c2&page=ShowJob&component=SendApplicationButtonhttps://dispatcher.ofir.dk/statistic/register?context=JobApplicationAppliedCount&feedId=dc2beb84&entryId=c822e7c2&page=EmailApplyForm&component=SendApplicationButtonhttps://static.matchwork.com/company/logo/DK/ORS/SoMe/Salg_marketing_og_kommunikation/Salg/1.jpgSøger du nye udfordringer indenfor Salg?12007991Dansk3Læse/ tale913230Kundeservicemedarbejder2Salg355489395Martin Poulsenjobs@driversnote.comDKDanmarkDKDanmark329980770Administrativ support til service og salg, Storkøbenhavn, Fast tilknyttet/deltid fra snarest muligtRobot Note: Dette er et freelancejob på Worksome - Danmarks største platform for professionelle konsulenter og freelancere. Se mere om virksomheden og stillingen og ansøg via Worksome her: https: use.worksome.dk job 7606 Vi behøver assistance til vores kunderservice og supportfunktion. Vi har en større pukkel som vi skal have processeret, og har brug for en dygtig profil til at hjælpe. Du bliver en del af et kundeservice supply chain team bestående af 6 personer. Vi har fart på, højt humør og ikke to ens dage. Vi supporterer både eksterne kunder og interne stakeholders, og opererer således med en stor kontaktflade. Det er derfor vigtigt at du trives godt i et dynamisk team, og kan navigere mellem flere forskellige opgaver, Din profil:- Baggrund i lignende salgs administrative jobs- Fordel hvis du har kendskab til Microsoft Dynamics, Outlook etc.- Proaktiv, dreven attityde og positivt sind- Erfaring fra administrative jobs- God til at navigere i mellem flere forskellige opgaver Eksempler på opgaver:- Ordebehandling- Indtastning af salgsordre- Opfølgning på indkøbsordre- Opfølgning til kunder- Telefonbetjening- Telefonkontakt og formidling af kontakter til salgsteam- Evt. arbejde med support af vores chat support Omfang og tid: til at starte med forestiller vi os 1,5-2 måneder, med mulighed for forlængelse. Vi ser helst at du kan være her fuld tid, men hører også gerne fra dig såfremt du har 3-4 dage uge. Vi ser frem til at høre fra dig på Worksome. Note: Dette er et freelancejob på Worksome - Danmarks største platform for professionelle konsulenter og freelancere. Se mere om virksomheden og stillingen og ansøg via Worksome her: https: use.worksome.dk job 7606

Note: Dette er et freelancejob på Worksome - Danmarks største platform for professionelle konsulenter og freelancere. Se mere om virksomheden og stillingen og ansøg via Worksome her: https://use.worksome.dk/job/7606

 

Vi behøver assistance til vores kunderservice og supportfunktion. Vi har en større pukkel som vi skal have processeret, og har brug for en dygtig profil til at hjælpe.

Du bliver en del af et kundeservice/supply chain team bestående af 6 personer. Vi har fart på, højt humør og ikke to ens dage. Vi supporterer både eksterne kunder og interne stakeholders, og opererer således med en stor kontaktflade. Det er derfor vigtigt at du trives godt i et dynamisk team, og kan navigere mellem flere forskellige opgaver,

Din profil:
- Baggrund i lignende salgs/administrative jobs
- Fordel hvis du har kendskab til Microsoft Dynamics, Outlook etc.
- Proaktiv, dreven attityde og positivt sind
- Erfaring fra administrative jobs
- God til at navigere i mellem flere forskellige opgaver

Eksempler på opgaver:
- Ordebehandling
- Indtastning af salgsordre
- Opfølgning på indkøbsordre
- Opfølgning til kunder
- Telefonbetjening
- Telefonkontakt og formidling af kontakter til salgsteam
- Evt. arbejde med support af vores chat support

Omfang og tid: til at starte med forestiller vi os 1,5-2 måneder, med mulighed for forlængelse. Vi ser helst at du kan være her fuld tid, men hører også gerne fra dig såfremt du har 3-4 dage/uge.

Vi ser frem til at høre fra dig på Worksome.

 

 

 

Note: Dette er et freelancejob på Worksome - Danmarks største platform for professionelle konsulenter og freelancere. Se mere om virksomheden og stillingen og ansøg via Worksome her: https://use.worksome.dk/job/7606

 

Worksome ApSKøbenhavn K2019-03-19T00:00:002019-05-14T00:00:00
329977790Tysktalende serviceprofiler til Rejse- og FritidsteamRobot ER DU SERVICEMINDED OG BR NDER DU FOR AT GØRE EN FORSKEL SÅ ER DER HER EN UNIK MULIGHED INDEN FOR ET AF DE STØRSTE OG HURTIGST VOKSENDE SEGMENTER I VERDEN REJSER OG FRITID JOBBET Opgaven er at yde en professional service via telefon og e-mail til rejsende, både før, under og efter deres rejse ferie og sikre den samlede kundeoplevelse ved at: Besvare forespørgsler relateret til rejseplanlægning Assistere og vejlede ifm. rejsebestillinger Assistere og supportere, såfremt der opstår hændelser på distinationen Tilpasse og gennemføre markedsinitiativer i forbindelse med kampagner Sikre samarbejdet og dialogen med dine kollegaer og andre teams afdelinger KVALIFIKATIONER Gymnasial uddannelse, sprog eller samfundsfag er at foretrække, men ikke et krav Sprog: Tysk, flydende i skrift og tale English, højt niveau i skrift og tale Yderligere nordiske sprog er et plus, men ikke et krav IT flair ERFARING 6-12 måneders erfaring inden for serviceområdet, kundeservice, rejsebureau, restaurant, detail eller lignende. Det der tæller mest, er at du har lyst til at gøre en forskel og derigennem sikre, at teamet når sine mål VI TILBYDER En unik mulighed for at blive en del af et dynamisk team i en spændende og hurtigt voksende virksomhed, Social Club, gode kollegaer, med højt til loftet hvor ikke 2 dage er ens. Fuldtids- og eller deltidsstilling, lønpakke bestående af timeløn, sprogbonus, pension og sundhedsordning Interesseret? Vi afholder løbende samtaler, så send allerede din ansøgning og CV i dag til jobhr@moranti.com

ER DU SERVICEMINDED OG BRÆNDER DU FOR AT GØRE EN FORSKEL – SÅ ER DER HER EN UNIK MULIGHED INDEN FOR ET AF DE STØRSTE OG HURTIGST VOKSENDE SEGMENTER I VERDEN – REJSER OG FRITID

JOBBET

Opgaven er at yde en professional service via telefon og e-mail til rejsende, både før, under og efter deres rejse/ferie – og sikre den samlede kundeoplevelse ved at:

  • Besvare forespørgsler relateret til rejseplanlægning
  • Assistere og vejlede ifm. rejsebestillinger
  • Assistere og supportere, såfremt der opstår hændelser på distinationen
  • Tilpasse og gennemføre markedsinitiativer i forbindelse med kampagner
  • Sikre samarbejdet og dialogen med dine kollegaer og andre teams/afdelinger

KVALIFIKATIONER

  • Gymnasial uddannelse, sprog eller samfundsfag er at foretrække, men ikke et krav

Sprog:

  • Tysk, flydende i skrift og tale
  • English, højt niveau i skrift og tale
  • Yderligere nordiske sprog er et plus, men ikke et krav
  • IT flair

ERFARING

  • 6-12 måneders erfaring inden for serviceområdet, kundeservice, rejsebureau, restaurant, detail eller lignende.

Det der tæller mest, er at du har lyst til at gøre en forskel og derigennem sikre, at teamet når sine mål

VI TILBYDER

En unik mulighed for at blive en del af et dynamisk team i en spændende og hurtigt voksende virksomhed, Social Club, gode kollegaer, med ”højt til loftet” – hvor ikke 2 dage er ens.

Fuldtids- og / eller deltidsstilling, lønpakke bestående af timeløn, sprogbonus, pension og sundhedsordning

Interesseret?

Vi afholder løbende samtaler, så send allerede din ansøgning og CV i dag til jobhr@moranti.com

Moranti Services A/SKøbenhavn SV2019-03-14T00:00:002019-05-09T00:00:00
329998896Swedish Speaking Customer Service Advisor - supporting Abbott Diabetes Care - CopenhagenRobot Do you speak Swedish fluently? Do you want a meaningful job in a global company? Then we have the role for you! In our Copenhagen-office at Sluseholmen, we have international teams that are daily doing their best to assist diabetics in Scandinavia and make their equipment work. The job consists in supporting people who need help with life-changing equipment made by Abbott. Why you should join Sitel At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues. Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions. Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme. The Work This role consists of resolving customer enquiries via telephone, email, web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry ordering and product return exchange inquiries. Provide high quality premium customer service via chat, telephone and email in Swedish. Assist in continuous improvement projects to help keep processes efficient and customers happy. Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. translations. To ensure you are working within the required targets e.g. call length, quality, speed of answering queries. Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required Understand and comply with all company and client security requirements and Policies and Procedures Workplace, Contact Applying The workplace is Sitel s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV. Working hours on the Swedish line are Monday to Friday from 08:00-18:00. We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. For more information about Sitel go to www.sitel.com, or have a look at our FaceBook page.

Do you speak Swedish fluently? Do you want a meaningful job in a global company? Then we have the role for you!

In our Copenhagen-office at Sluseholmen, we have international teams that are daily doing their best to assist diabetics in Scandinavia and make their equipment work.

The job consists in supporting people who need help with life-changing equipment made by Abbott.

 

Why you should join Sitel

At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues.

Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions.

Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme.

 

The Work

This role consists of resolving customer enquiries via telephone, email, web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry/ordering and product return/exchange inquiries.

  • Provide high quality premium customer service via chat, telephone and email in Swedish.
  • Assist in continuous improvement projects to help keep processes efficient and customers happy.
  • Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. translations.
  • To ensure you are working within the required targets e.g. call length, quality, speed of answering queries.
  • Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required
  • Understand and comply with all company and client security requirements and Policies and Procedures

 

Workplace, Contact & Applying

The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV.

Working hours on the Swedish line are Monday to Friday from 08:00-18:00.

We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. 

For more information about Sitel go to www.sitel.com, or have a look at our FaceBook page.

SITEL DENMARK ApSKøbenhavn SV2019-04-02T00:00:002019-05-01T00:00:00
329998880Norwegian Speaking Customer Service Advisor - supporting Abbott Diabetes Care - CopenhagenRobot Do you speak Norwegian fluently? Do you want a meaningful job in a global company? Then we have the role for you! In our Copenhagen-office at Sluseholmen, we have international teams that are daily doing their best to assist diabetics in Scandinavia and make their equipment work. The job consists in supporting people who need help with life-changing equipment made by Abbott. Why you should join Sitel At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues. Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions. Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme. The Work This role consists of resolving customer enquiries via telephone, email, web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry ordering and product return exchange inquiries. Provide high quality premium customer service via chat, telephone and email in Norwegian. Assist in continuous improvement projects to help keep processes efficient and customers happy. Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. translations. To ensure you are working within the required targets e.g. call length, quality, speed of answering queries. Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required Understand and comply with all company and client security requirements and Policies and Procedures Workplace, Contact Applying The workplace is Sitel s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV. Working hours on the Norwegian line are Monday to Friday from 08:00-16:00. We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. For more information about Sitel go to www.sitel.com, or have a look at our FaceBook page.

Do you speak Norwegian fluently? Do you want a meaningful job in a global company? Then we have the role for you!

In our Copenhagen-office at Sluseholmen, we have international teams that are daily doing their best to assist diabetics in Scandinavia and make their equipment work.

The job consists in supporting people who need help with life-changing equipment made by Abbott.

 

Why you should join Sitel

At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues.

Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions.

Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme.

 

The Work

This role consists of resolving customer enquiries via telephone, email, web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry/ordering and product return/exchange inquiries.

  • Provide high quality premium customer service via chat, telephone and email in Norwegian.
  • Assist in continuous improvement projects to help keep processes efficient and customers happy.
  • Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. translations.
  • To ensure you are working within the required targets e.g. call length, quality, speed of answering queries.
  • Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required
  • Understand and comply with all company and client security requirements and Policies and Procedures

 

Workplace, Contact & Applying

The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV.

Working hours on the Norwegian line are Monday to Friday from 08:00-16:00.

We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. 

For more information about Sitel go to www.sitel.com, or have a look at our FaceBook page.

SITEL DENMARK ApSKøbenhavn SV2019-04-02T00:00:002019-05-01T00:00:00
329998948Glad svensktalende kundeservicemedarbejder søgesRobot Skandinaviens førende garnshop på nettet søger Sveriges gladeste kundeservicemedarbejder. Er det dig?Du skal være glad og smilende, tale og skrive fejlfrit svensk og vigtigst af alt: Du skal ELSKE at have kontakt med kunder. Jobbet består af at håndtere vores dejlige svenske kunder på Hobbii.se, via telefon og email. Vi vil have den bedste kundeservice i Sverige og du bliver derfor en vigtig brik i at kunne opnå dette. I samme forbindelse er det en stor fordel, at du har et godt kendskab til garn, strik og eller hækling, så vi kan hjælpe vores kunder bedst muligt. Arbejdstiden vil som regel være i hverdagene og arbejdstiden vil ligge et sted mellem kl. 8-18. Dog har vi en forventning om at du er klar til at have en arbejdsdag lørdag eller søndag hver 2. uge på sigt. Jobbet foregår fra vores lager i Rødovre. Vi leder efter en som... ELSKER at have kontakt med kunder Har kendskab til garn, strik og eller hækling Skriver og taler fejlfrit svensk Bevarer overblikket og roen i travle perioder Tager ejerskab over opgaver Vi tilbyder... At arbejde i et internationalt team - hvor vi tror på, at vi er bedre sammen En kultur med fokus på udvikling og læring, hvor du vil blive en del af vores Customer Experience Academy Mulighed for at arbejde med de dejligste kunder. Være en del af en virksomhed i forrygende vækst Desuden er der morgenmad, frokost og utallige fredagsbarer... Noget for dig? Tryk på linket nedenfor, men før har vi et på tips til dig. Du skal gerne sende CV med, men du behøver ikke at sende en længere ansøgning. Vi har et par spørgsmål til dig, hvor vi lærer der lidt bedre at kende. Det er op til dig om du svarer på dansk, svensk eller engelsk.

Skandinaviens førende garnshop på nettet søger Sveriges gladeste kundeservicemedarbejder. Er det dig?
Du skal være glad og smilende, tale og skrive fejlfrit svensk og vigtigst af alt: Du skal ELSKE at have kontakt med kunder.

Jobbet består af at håndtere vores dejlige svenske kunder på Hobbii.se, via telefon og email. Vi vil have den bedste kundeservice i Sverige og du bliver derfor en vigtig brik i at kunne opnå dette. I samme forbindelse er det en stor fordel, at du har et godt kendskab til garn, strik og/eller hækling, så vi kan hjælpe vores kunder bedst muligt.

Arbejdstiden vil som regel være i hverdagene og arbejdstiden vil ligge et sted mellem kl. 8-18. Dog har vi en forventning om at du er klar til at have en arbejdsdag lørdag eller søndag hver 2. uge på sigt. Jobbet foregår fra vores lager i Rødovre. 

Vi leder efter en som...

  • ELSKER at have kontakt med kunder
  • Har kendskab til garn, strik og/eller hækling
  • Skriver og taler fejlfrit svensk
  • Bevarer overblikket og roen i travle perioder
  • Tager ejerskab over opgaver

Vi tilbyder...

  • At arbejde i et internationalt team - hvor vi tror på, at vi er bedre sammen
  • En kultur med fokus på udvikling  og læring, hvor du vil blive en del af vores Customer Experience Academy
  • Mulighed for at arbejde med de dejligste kunder. 
  • Være en del af en virksomhed i forrygende vækst

Desuden er der morgenmad, frokost og utallige fredagsbarer...

Noget for dig?

Tryk på linket nedenfor, men før har vi et på tips til dig. 

Du skal gerne sende CV med, men du behøver ikke at sende en længere ansøgning. Vi har et par spørgsmål til dig, hvor vi lærer der lidt bedre at kende. Det er op til dig om du svarer på dansk, svensk eller engelsk. 

Garnio ApSRødovre2019-04-02T00:00:002019-05-28T00:00:00
da-DK

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