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Danish Customer Support - Live & Work in Scotland!

Fantastic opportunities for Swedish speakers in Gourock, Scotland.

Concentrix is a leading global business services company with over 100,000 staff in 125+ delivery centres around the world. We work in partnership with leading names in technology, e-commerce, retail and more. We have exciting opportunities now for Scandinavian speakers to join our growing team!

Every day you’ll make a difference to our Clients’ customers:

  • Providing an outstanding customer experience, which is relevant, memorable and personal.
  • Become a champion in delivering world-class customer service and a true ambassador for our Clients’ brand and services.
  • Assisting customers via email, social media, web, and phone.
  • Maintaining and promoting a positive attitude whilst meeting productivity goals.
  • Working on your own and as part of a cohesive supportive team.
  • You will be comfortable in a fast-paced, performance-based environment with plenty of dynamic change, ready to embrace a changing marketplace and new technology.
  • You will seek ongoing learning on our Client’s services and the industry.

Get in touch if you have:

  • Fluent written and spoken English & Danish.
  • The desire to live and work abroad.
  • A minimum of 6 months experience in a customer service role (in any sector).
  • Experience with Microsoft Office & strong working knowledge of internet. The ability to learn and adapt to new software.
  • The ability to work to targets, handling times and customer satisfaction.
  • Experience of working in a team environment.
  • The ability to communicate effectively via telephone, with active listening, as well as the ability to communicate effectively via email, social media and live chat.

What can we offer you?

  • Bright, modern, exciting place to work with excellent staff facilities.
  • Onsite canteen.
  • 28 days annual leave.
  • Employee discounts scheme.
  • Pension scheme.
  • Excellent relocation package.
  • Annual Reward & Recognition Ceremony.
  • Professional development opportunities.

More information and application:

Damien Stone, +44 (0) 28 90921717, damien.stone@concentrix.com 

(ism EURES UK)

 


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