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Danish speaking Customer Service Ambassadors, Malta

CASUMO SERVICES LIMITED, Malta, is looking for 4 Danish speaking Customer Service Ambassadors.

Contract Type: Indefinite with 6 months probation

Job description

Being an Ambassador means being part of a tight-knit support team, working close together with your colleagues. You will provide assistance, advice and life hacks and enjoy general small talk with our players through chat and email, as well as monitor social media and gaming forums. We offer a flexible environment, where you will not only handle our precious players, but you might also find yourself  writing  content,  doing  translations,  helping  out  with  campaigns,  assisting  an  affiliate  or anything else that might interest you and help you grow in Casumo. We are incredibly passionate about wanting people to grow within Casumo, and so, therefore, this is an excellent way to find your calling in the gaming industry, all the while having a kick ass time helping our players. 

Who are you?

Someone who can charm other people, creative and a bit quirky and with incredible people skills. We want you to be autonomous and get stuff done and to be highly self-motivated. You should be a positive thinker and have a genuine interest in service and iGaming, with brilliant interpersonal and communications skills.

We speak a lot of Swedish, Finnish, Norwegian and German around here and it’s a plus if you speak more than one of these languages, as well as being fluent in English and have iGaming experience.


• Written and efficient communication with the players in either languages – Danish and English;
• Willing to work shifts;
• Having an outstanding quirky personality; 
• Be prepared to take on additional ad hoc responsibility such as social media, writing content, etc. 


• Fluent Danish speaker plus very good English. 
• Experience in similar role will be an asset.
• Self-driven, and motivated to learn.  

Training provided

Yes, over two weeks. 

Any assistance with accommodation/relocation

We  do  offer  relocation  package:  flights,  and  2  weeks  in  the  company’s  apartment.  Plus  any assistance the employee may need. 

Any other benefits 

• An amazing custom built office
• Fantastic, inspiring, crazy and fun co-workers (or as we call them; friends)
• Great company events and parties. 
• Competitive salary.
• To be part of shaping the future... 


Starting from 25,000 Euros/year but negotiable depending on skills and experience 

How will the interviews be held

Office and Skype (if the person is not based in Malta). 


It is important that applications arein English and they should reach us by not later than this date. Applicants should include the vacancy title and reference number.  The applications should be sent to not later than 04.06.2018.

(from EURES Malta) 

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