Digital Advisor

Are you ready to seize an opportunity to work with Microsoft's most established customers, advising and supporting their executives with the planning and realization of key digital transformation initiatives focused on the value created with digital technologies? If so, the Digital Advisor position, within Microsoft’s Digital Advisory Services, is a unique career opportunity for you! For decades, organizations have invested in technology to incrementally innovate and become more profitable. In the Digital Era, organizations use technology to transform how they interact with customers, what they sell, how their employees work and make decisions, and how they optimize their businesses. Digital transformation requires a cultural shift, and Microsoft Digital Advisors get organizations started on their digital journey. They help organizations as they reimagine and transform customer engagements, employee experiences, business models and operations. Digital Advisors bring their expertise, as well as Microsoft resources, experience and innovation, to empower organizations to reach their digital aspirations. Partnering with organizations, Digital Advisors drive a program of change to build the digital business.


As a Digital Advisor, you will guide organizations to create an aspirational plan that formalizes their digital vision, and be a leader of the execution plan to ensure results. Your ability to develop trusted relationships with business leaders, to help them think about their business and customers in the context of digital possibilities, and collaborate on a vision to achieve more.

What does a Digital Advisor do?

•You guide and lead customers as they re-imagine, document and realize their end-to-end digital transformation journey.

•You lead the creation of a digital transformation unit that includes the Microsoft and customer team that will make it happen.

•You ensure that the organization creates an ongoing lab – a portable source of services that continues the digital transformation process throughout the company.




Relevant Characteristics and Experience for the Digital Advisor Role

Our Digital Advisors know their customer’s business, the industry in which they operate, and how Microsoft can help them drive their Digital transformation. The broad scope of responsibility of this role requires a solid understanding of both business and technology strategy, a principled approach to broad digital transformational challenges and opportunities including strong leadership and people skills. They also share a common set of characteristics and bring the experience that will drive innovation and customer value leveraging the following:

•Significant experience working with Business Decision Makers (BDMs) and/or top technical and business consulting firms

•Broad understanding of the technology industry, including current and emerging Digital Solutions, and experience managing technology-enabled business change within one or more vertical industries (i.e., Financial Services, Retail, Manufacturing, Public Sector)

•Thought leader with executive presence, including ability to hold CXO and BDMs level discussions, and executive-level, exceptional interpersonal, verbal, written and presentation skills

•Ability to generate trust, build alliances, and orchestrate interdisciplinary teams to the benefit of customers

•Situational awareness to adapt and solve challenges from a business and technology perspective

•Ability to balance strategic thinking with pragmatic operational execution and delivery, including the coordination of relevant resources

•Empathy, curiosity, and desire to constantly improve, acquire new skills and drive for results

•Consistent record of delivering business value, by bringing the benefits of technology to transform their business •Ability to conceptualize, launch and plan the delivery of digital-enabled business change projects

•Passion for technology, business, market trends and, specifically, the Customer

•Experience implementing key Microsoft, or related technologies, with a preference for depth in Cloud and IoT

•Ability to become an advocate for Microsoft’s vision and value proposition, and diverse offerings, by conceptualizing, planning and leading implementation/adoption of Microsoft technologies

•Recognized innovator with strong storytelling abilities to inspire growth mindset for the teams and the customers, and to influence mind share in the professional and industry networks Travel is an integral expectation of this position as the needs of our customers and our business demand.


One Microsoft, One Services Microsoft Services, with over 21,500 employees worldwide, is dedicated to delivering on Microsoft’s mission to empower every person and every organization on the planet to achieve more. We are the voice of support services, the trusted advisor of consulting services, and the source of the world’s best enterprise strategies. Simply put, Services helps customers and partners get the most out of their technology investments. For more information, visit Join us as a Digital Advisor and be one who empowers billions! Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

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