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Director, Sales Engineering - Content Hub

Description

Director Sales Engineering – Content Hub

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com

Our employees are our foundation. Sitecore is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents and over 20 countries. The Sitecore values of Foster Collaboration, Push Boundaries, Take Ownership, Cultivate Community, and Customers First are what drive and unite us across the globe. Learn more about the Sitecore values here: https://www.sitecore.com/company/our-values

Sitecore is experiencing spectacular growth all over the world.  To build on Sitecore’s success and growth, we’re looking for a Director of Sales Engineering.

 Position Summary:

You will lead a global team of product specialists that support our field sales teams in Content Hub sales cycles. In this leadership role, you will create best practices and frameworks to ensure the highest quality of consultative sales support. As a player/coach, you will direct your resources to qualify and support opportunities, as well as personally support larger deals.

Working with cross-functional peers in Product Marketing, Product Management and Field Sales Engineering, you’ll help ensure that Sales Enablement material is effective and supports the learning path for other technical resources in the company.

 Responsibilities:

  • Manage the Product Specialist team responsible for providing expert Content Hub sales support to Americas, EMEA and APJ
  • Guide and support the development of global Product Specialist team in Americas, EMEA and APJ
  • Working in tandem with Product Marketing establish the necessary Sales Enablement materials required to support the current SKU list and upcoming new releases.
  • Oversee the development of key demonstration use cases for Sales enablement
  • Oversee the development of sales demo install package to ensure effective value positioning
  • Ensure that offers and sales proposals are in line with the products capabilities and/or roadmap
  • Work with Content Hub Geo Sales Overlay leads to establish and maintain proper rules of engagement between Sales organization and Overlay.
  • Support field marketing in industry conferences and events as required
  • Ability to work on multiple deals and points of contact concurrently
  • Track customer activity in internal systems to execute on account strategy

 Job Qualifications: 

  • Experience in training, mentoring, and leading a presales team.
  • Experience in running workshops, as well as strong presentation skills to both business and technical audiences
  • Experience selling DAM, CMP, PIM, MRM in a SaaS environment
  • Aptitude for understanding web technologies
  • Able to develop and implement pre-sales processes and procedures
  • Broad understanding of enterprise information technologies
  • Ability to quickly learn new technologies and have an ongoing desire to stay current with the latest technologies
  • Ability to focus on results while working independently when given a broad direction and desired results
  • Ability to adapt to changing goals based on customer demands and market conditions while working with development and sales teams
  • Strong problem solving skills: must be capable of accurately assessing needs, maintaining a calm business demeanor, and taking quick action to resolve issues
  • Experience in building web applications using ASP.NET MVC, HTML5 and JavaScript a plus
  • Knowledge of web accessibility and browser capabilities
  • Experience managing projects from kick-off to go-live a plus
  • Travel up to 50% of the time
  • Bachelor’s degree preferred

 
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.


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