Finnish speaking Teamcoordinator / Customer service Consultant

Finnish speaking Teamcoordinator / Customer service Consultant – suomenkielinen teamkoordinaattori / asiakaspalvelukonsultti

Our good colleague in Nordiccom Communications in Copenhagen is moving abroad and therefore we are looking for a Finnish speaking hands-on Teamcoordinator for our customer service team for projects dealing with the Finnish finance market.  

Your tasks will consist primarily of customer service to existing bank customers over the phone and coordination of the Finnish customer service team of 7 colleagues. We strive to provide the best solutions on the market and therefore we expect from you:  

  • That you are fluent in Finnish  
  • That you are focused, structured and flexible
  • That you are cooperative and a teamplayer  
  • That you are a good listener and can give constructive feedback  
  • That you want to work independently within a specific area of responsibility 

 And you can/possess:

  • Customer service - and coaching experience, preferably from our branch
  • Good communication skills
  • Commitment for the different tasks
  • Be a rolemodel
  • Wide knowledge of IT and MS/Office-programs

Your responsibility:

  • Daily coordination / coaching / training of the customer service team
  • Preparing and reporting of the daily tasks
  • Work schedules
  • Hands-on consultant

We offer you:  

  • Personal and professional development  
  • Careful training
  • A social, multinational working environment with an informal tone  
  • Daily contact and communication with many different people 
  • A fixed salary 
  • Working hours full-time from 9:30 am.
  • Conditions of employment according to Danish laws   

Who are we?  

Nordiccom Communications ApS is a Nordic company in growth placed in the heart of Copenhagen. In Nordiccom we are specialized in customer service and advising existing customers over the phone. Here you will meet both Danes, Swedes and Finns. Nordiccom consists of about 90 employees devided into different teams. Our projects are primarily within B2C customer service and sales in banking and finance. In Nordiccom we emphasize professionalism, but it is also important that we enjoy our work. Our goal is that our employees become skilled at their work and achieve good results and high customer satisfaction, therefore there will be thorough training of new employees.

Please send your application and CV to hr@nordic-com.dk or call +45 88776800 if you have questions regarding the position. Looking forward to reading your application! Eli jos olet valmis uusiin haasteisiin mukavassa tiimissä, lähetä hakemus hr@nordic-com.dk tai soita +45 88776800.      


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