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GERMAN SPEAKING CUSTOMER SERVICE ADVISER

ABOUT THE JOB

We are now looking for a customer service adviser for our Customer Service team. Your main tasks and responsibilities are:

  • Handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
  • Register orders from customers into NAV
  • Handle and record contacts via telephone and e-mail
  • Maintain a balance between company policy and customer benefit.
  • Handle issues in the best interest of both customer and company
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customers experience.
  • Furthermore, the customer service department acts as back-up to both the Internal, and External Sales Teams, and support departments in all the company.

JOB REQUIREMENTS

  • Ability to communicate clearly and professionally in German, both verbally and in writing. Additional language skills in Danish or French is an advantage
  • A pleasant, patient and friendly attitude
  • A flexible and adaptable attitude
  • Well organized and a high level of empathy
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Possess a strong work ethic and team player mentality
  • Detail oriented and fast learning
  • Experience with customer service is an advantage

WE OFFER

A very exciting fulltime job in an international technology company who is world-leader in manufacturing and development of environmentally friendly CO2refrigerations systems. The job includes a lot of flexibility and great responsibility. The work place will be in Aarhus (as of November 1st we are moving to our new Headquarter on Rosbjergvej 7, 8220 Brabrand) and salary will be based on your qualifications. Privat health insurance is included.

WANT TO KNOW MORE?

Please feel free to contact Manager of Customer Center Heidi Winther at +45 3525 6054. If you are interested in the job opening, please send your application and resume to hr@advansor.dk – mark “Customer Service Adviser”. Application can be in both English or Danish. Applications will be processed continuously.

SUSTAINABLE CO2 REFRIGERATION SYSTEMS

Every breath exhaled by an average person contains 3–4% CO2. Ours probably contains more because we live and breathe to use CO2 in the world’s best, sustainable CO2 refrigeration systems. As a market-leading OEM manufacturer, we have been building CO2 systems for supermarkets and industrial customers around the world since 2006.


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