Global Customer Engagement Manager

Are you passionate about multichannel customer engagement? Reaching the right customers with the right content, through multiple (digital) channels, at their convenience? This is the right role for you if you love working with multichannel customer engagement (MCE) strategy and execution and doing so in a future-oriented, fast-paced team environment.

 

About the department

The Customer Engagement team comprises a highly engaged and skilled team of professionals, focused on driving MCE strategy and demonstrating business impact, and we act as CoE for content, channels & international congresses.

 

The position

Reporting to the Customer Engagement Director, your key role is to drive innovation, capability building and business impact with MCE through compelling customer engagement strategy and tactical plan development, encompassing both digital and face-to-face channels, in close collaboration with global brand teams, regions and affiliates.


Qualifications

You are a digital channel and content expert, with solid hands-on experience in the tactical and operational aspects of MCE from another pharma company or outside pharma. You bring a lot of energy, great communication skills and significant analytical skills. You are a team player, known for your great stakeholder management skills, future-oriented thinking and fact-based decisions. You set ambitious goals for the projects you manage and strive for excellence in the way you collaborate and drive results.

 

Finally, you are ambitious and would welcome the opportunity for further career development in Novo Nordisk should new opportunities arise. You hold a relevant master’s degree and fluency in both spoken and written English is a requirement.

 

Contact

For further information, please contact Anne Sofie Røstbjærg +45 3079 1644

 

Deadline

27 September 2020


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