Global Head of Pre and Post Sales Support

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F-Secure delivers research-led cyber security to defend organizations, society and people from real-world attacks and build resilience into their approach. Our people are a mix of technical and creative experts – diverse, talented, and passionate people – working tirelessly to help us advance the industry with new ways of thinking. They lead their own development, in and out of the office. They call the shots when it comes to building a place to call home in our organization.

F-Secure through its Consumer Security Business unit is the market leader in the Service Provider segment working together with the largest Service Providers globally. Through our partners we protect tens of millions of consumers against cyberthreats based on our award-winning security and privacy products.

F-Secure's success is based on our unique channel strategy where we help Service Providers to define and execute their consumer security and go-to-market strategy. Our broad portfolio of cybersecurity products can be customized to fit partner’s needs, we optimize the customer journey and tightly integrate with business processes like provisioning, while our service marketing teams ensure the services are successfully launched from day one.

We are now looking to strengthen our Service Provider Business and hiring a Global Head of Pre and Post Sales Support to take the lead in managing our global team of talented pre and post-sales support managers. In this role you will be reporting to the VP Global Partner Business, Consumer Security BU and you will play a critical role in growing and scaling the business.

Key Responsibilities

  • Lead a team of talented Pre and Post Sales managers who are located within our sales regions globally

  • Align and co-ordinate with Regional Sales and Delivery teams to provide necessary support to the sales teams and ensure smooth project deliveries

  • Co-ordinate necessary resources to support regional sales in the presales and RFX process

  • Co-ordinate Planning, scheduling, documentation for all implementation and upgrade projects along with the Delivery team

  • Provide effective communications to management and other teams as appropriate and necessary

  • Supporting the team with necessary skills development to ensure a world class pre and post sales team

  • Act as a mentor and coach to the team

  • Act as a technology ambassador and participate in industry events and related technology initiatives

  • Ensure that market needs are collated and fed into the product roadmaps and work with necessary teams to prioritise accordingly.

  • Travel as required to effectively support the business needs as and when required

  • What are we looking for?

  • Extensive leadership experience, excellent people management skills.

  • You will be expected to support the team and, in some cases, take the lead in complex customer engagements and RFX’s and ensure all the necessary stakeholders are engaged to ensure our success

  • Curious about technology and how it could enhance our position in the market

  • A team player who can lead and develop a geographically diverse team

  • Excellent command in both written and spoken English.

  • What will you get from us

  • You get to work in the heart of technology with world class leading systems and tools.

  • With us you get to work for a successful global cyber security company that has the deeper purpose of securing the digital lives of people and businesses.

  • Our ways of working allow you to have autonomy and actively contribute to our success and you’ll have plenty of opportunity for self-development through being involved in a variety of initiatives.

  • Get to influence and inspire, we are always open to new ideas and ways of working.

  • Work with a great global team who support each other, and we have fun while doing it!

  • A chance to develop your role based on your strengths, seniority, and experience.

  • We offer a competitive salary and benefits including extensive health care, company supported sport activities and other wellbeing support.

  • Skriv i din ansøgning, at du fandt jobbet på ofir.dk


    Global Head of Pre and Post Sales Support

    F-Secure delivers research-led cyber security to defend organizations, society and people from real-world attacks and build resilience into their approach. Our people are a mix of technical and creative experts – diverse, talented, and passionate people – working tirelessly to help us advance the industry with new ways of thinking. They lead their own development, in and out of the office. They call the shots when it comes to building a place to call home in our organization.

    F-Secure through its Consumer Security Business unit is the market leader in the Service Provider segment working together with the largest Service Providers globally. Through our partners we protect tens of millions of consumers against cyberthreats based on our award-winning security and privacy products.

    F-Secure's success is based on our unique channel strategy where we help Service Providers to define and execute their consumer security and go-to-market strategy. Our broad portfolio of cybersecurity products can be customized to fit partner’s needs, we optimize the customer journey and tightly integrate with business processes like provisioning, while our service marketing teams ensure the services are successfully launched from day one.

    We are now looking to strengthen our Service Provider Business and hiring a Global Head of Pre and Post Sales Support to take the lead in managing our global team of talented pre and post-sales support managers. In this role you will be reporting to the VP Global Partner Business, Consumer Security BU and you will play a critical role in growing and scaling the business.

    Key Responsibilities

  • Lead a team of talented Pre and Post Sales managers who are located within our sales regions globally

  • Align and co-ordinate with Regional Sales and Delivery teams to provide necessary support to the sales teams and ensure smooth project deliveries

  • Co-ordinate necessary resources to support regional sales in the presales and RFX process

  • Co-ordinate Planning, scheduling, documentation for all implementation and upgrade projects along with the Delivery team

  • Provide effective communications to management and other teams as appropriate and necessary

  • Supporting the team with necessary skills development to ensure a world class pre and post sales team

  • Act as a mentor and coach to the team

  • Act as a technology ambassador and participate in industry events and related technology initiatives

  • Ensure that market needs are collated and fed into the product roadmaps and work with necessary teams to prioritise accordingly.

  • Travel as required to effectively support the business needs as and when required

  • What are we looking for?

  • Extensive leadership experience, excellent people management skills.

  • You will be expected to support the team and, in some cases, take the lead in complex customer engagements and RFX’s and ensure all the necessary stakeholders are engaged to ensure our success

  • Curious about technology and how it could enhance our position in the market

  • A team player who can lead and develop a geographically diverse team

  • Excellent command in both written and spoken English.

  • What will you get from us

  • You get to work in the heart of technology with world class leading systems and tools.

  • With us you get to work for a successful global cyber security company that has the deeper purpose of securing the digital lives of people and businesses.

  • Our ways of working allow you to have autonomy and actively contribute to our success and you’ll have plenty of opportunity for self-development through being involved in a variety of initiatives.

  • Get to influence and inspire, we are always open to new ideas and ways of working.

  • Work with a great global team who support each other, and we have fun while doing it!

  • A chance to develop your role based on your strengths, seniority, and experience.

  • We offer a competitive salary and benefits including extensive health care, company supported sport activities and other wellbeing support.

  • Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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