Head of Projects and Services

Axcess Nordic Aps, Lautrupvang 6, 2750 Ballerup – DENMARK

 

Job title: Head of Projects and Services

Are you passionate about taking the lead of software projects? And are you longing for being a part of a fast growing consultancy house, with highly skilled collegues – all with a good sense of humor and still doing our absolute outmost to deliver valuable solutions for our Nordic customers.

 

Axcess Nordic work with leading software houses within the field typically known as Workforce Optimization (WFO) and Workforce Management (WFM). This includes everything from recording calls, automated call analysis, quality control, and workforce management as well as much more for supporting modern contact centers and trading departments.

 

We have activities all over the Nordic region. Denmark is our home market, but also Finland and Sweden are gaining strong momentum and will need your project management skills and an effective ongoing delivery of services that e.g. includes 24/7 Incident Management. The company’s yearly revenue surpasses 20 MIO DKK´s, that dawns from sale of software, professional services and support agreements.

 

The role

This role is key to our contiued pursuit to be customers first choice and elevate our delivery of projects and services to a stage where the customer loves us, and they experience a proactive partner that are truly working in the customers interest.

 

You will take on the responsibility of delivering our projects and services, which you will be doing by using your project manager skillset and applying your ideas, experience and leadership. We expect you to lead about 10 projects per year, that will include both internal and external professional services and customers that are located in all from Copenhagen to Helsinki (expect about 25 travel days per year).  

 

You will be a success in this role, if you ...

  • Manage the projects to our customers satisfaction, with a positive energy and can-do attitude that are contagious to your environment
  • Lead the delivery of our services and support obligations with a great deal of proactiveness and sense of ownership
  • Mature our processes and embed them in our core systems, in a manner that are both effective for us and customer-centric
  • Have a good foundation of IT knowledge and can manage both IT and Business considerations

 

About us and what we offer

You will be a part of a great team that loves what we do and lives by the “work hard, play hard” philosophy.

Right now, we are 9 people, but we expect to grow to 12 within the coming 3 months and thus you will be a part of a company that are hungry for growth and feels strongly for our mission to be the Nordics preferred partner within Workforce Optimization solutions.   

 

At Axcess Nordic we offer a workplace with modern facilities, fantastic coffee, good lunch, gym in the basement. We share office with ATEA, in the headquarter placed in Ballerup.

 

Application deadline

Please send us your CV and Application as soon as possible as we will continuous invite applicants in for interviews. 

 

Please send your CV / Application to sales@axcessnordic.com and mark it “Head of Projects and Services.

 

Q&A, reach out to Sales Director, Christian Gumark chg@axcessnordic.com or cellphone +45 5378 0057


Du har ikke vedlagt dokumenter til din ansøgning. Klik på 'OK' knappen nedenfor for at sende din ansøgning alligevel, eller klik på knappen "Annuller" og vedhæft dokumenter, før du sender din ansøgning igen.

Ikke det rigtige job?

Opret en jobagent og få dit nye job direkte i indbakken



Opret jobagent her

Andre job der matcher din søgning

Indrykket:17. februar 2018
Udløbsdato:20. februar 2018

Application Architect

NETS Denmark A/S

Albertslund
Are you passionate about working in IT Mobile Team? We are looking for an Application Architect to IT Mobile team, to take ownership of the technical solution from the Mobile front-end to the back-end. Nets is currently undergoing a great transforma...
Indrykket:7. februar 2018
Udløbsdato:27. februar 2018

Infrastrukturarkitekt med kendskab til netværk, storage og sikkerhed

Politiets Efterretningstjeneste

Søborg, Rigspolitiet, Politiets EfterretningstjenesteHar du mod på at sætte rammerne for både udviklingen af og sammen med et team af dygtige kolleger bygge den fremtidige infrastrukturplatform i PET? Vi har fokus på skabe en robust og skal rbar inf...
Indrykket:7. februar 2018
Udløbsdato:26. februar 2018

Infrastrukturspecialister med fokus på server storage og VMware

Politiets Efterretningstjeneste

Søborg, Rigspolitiet, Politiets EfterretningstjenesteKan du levere solide, tekniske løsninger, hvor eventuelle udfordringer er blevet overvejet og proaktivt håndteret så har vi plads til dig i vores infrastrukturgruppe.PET implementerer nye it-løsni...
Indrykket:9. februar 2018
Udløbsdato:11. marts 2018

IT Universitetet søger en Data Arkitekt/Datamodellør

IT-Universitetet i København

København
IT Universitetet er i rivende udvikling og har flere store IT Projekter, hvor data og brug af data spiller en vigtig rolle. Vi vil derfor gerne styrke IT-Afdelingens DevOps teamet med en datamodellør arkitekt, der blandt andet kan udvikle analyse- o...
Indrykket:25. januar 2018
Udløbsdato:23. februar 2018

Application Architect - Mobile

MAERSK LINE A/S

Can you hold the standard high, drive change and build commercial value through bringing the brand to life every day? Can you take responsibility of technical realisation of IT solutions for a specific application is designed and implemented in acco...