Bemærk at denne jobannonce er udløbet!
Ansøgningsfristen for jobannoncen er overskredet, og stillingen kan ikke længere søges. Opslaget vises udelukkende som reference

HR Professional with management experience, Prague, Czech Republic

Accenture is a global management consulting, technology services and outsourcing company with approximately 376 000 people in more than 120 countries. If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

HR Professional with management experience? Join us in Prague!

Accenture is currently looking for a Team Leader that will be part of our HR project in Prague. This is an excellent opportunity to be part of one of the world´s leading global companies whilst experiencing the international environment in the capital of Czech Republic.

Responsibilities

The Team leader supports the service delivery team(s) in managing resources, projects to meet both the goals of the business and clients. Responsibilities may include the development and execution of demand management processes, training and education on standard project management requirements and methods, facilitating project governance and reporting, and creating models to improve business decisions.

  •  Execute service delivery functions to meet client requirements which may include:
  • ? Monitor and update client systems (i.e. transactions/data entry) for HR Administration and other cases
  • ? Provide related statistics and reporting
  • ? Develop work instructions, process documents and communications
  • ? Ensure delivery team`s documentation is in accordance with the agreed ways of working
  • ? Analyze data, identifies and resolves discrepancies
  • ? Execute and/or coordinate testing of tools
  • ? Raise testing issues and monitor issue logs, escalate findings as per de agreed process to the designated contacts and retest when applicable
  • ? Delegate assignments to the operational teams and ensure accurate completion of deliverables
  • ? Identify continuous improvement to processes, tools, metrics and training, based on ongoing experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization 
  • Resolve issues received via the escalation process and may assist with the researching and consulting to ensure client satisfaction in issue resolution
  • Demonstrate strong customer service in all activities
  • Supervise less experienced team members, train team members on new or enhanced processes & policies
  • Seeks opportunities and takes ownership to improve knowledge, skills, and performance by reviewing knowledge base content, practicing skills and being receptive to coaching and constructive feedback
  • Review, if required, Project Status Reports and action item logs to identify issues; address risks and concerns directly with project stakeholders or raise them to the attention of management for further direction
  • Conduct client calls on specific activities. Focus on client outcomes, stay up to date and become involved in their projects and activities.
  • Act as back-up for other team members whenever necessary

Are you the person we are looking for?

  • Global HR Administration processes experience
  • Proven ability to work independently and as a Team member
  • Good communication and interpersonal skills
  • Good knowledge of Microsoft suite applications (including Outlook, Word, Excel, PowerPoint, Visio, Skype for Business)
  • Good organizational, multi-tasking and time management skills
  • Flexibility and adaptability to a changing work environment
  • Requires analysis and solving of medium-complexity problems
  • Requires moderate level of instruction on daily work tasks and moderate instructions on new assignments
  • Proficiency in English (German/Dutch/Swedish would be an advantage)

What we offer

  • Position in one of the world´s leading global companies
  • Professional growth based on performance
  • Training program/curriculum
  • Wide range of benefits – 5 weeks of holiday, meal vouchers, recreation/wellness vouchers, pension/life insurance, etc.
  • Relocation package

More information

Hanna Edström, Recruitment Analyst, hanna.edstrom@accenture.com

Does this sound interesting?

Please send your CV and Cover Letter in English to hanna.edstrom@accenture.com. For more information about a career at Accenture, please visit www.accenture.cz/career or send an enquiry to hanna.edstrom@accenture.com

 

(ism EURES CZ)


Ikke det rigtige job?

Opret en jobagent og få dit nye job direkte i indbakken



Opret jobagent her