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International Customer Service Trainee

We are seeking a trainee to our international customer service team at our office in Copenhagen Airport. The right candidate is interested in technical products, International Business and Customer Support and does not mind to get some oil on their hands occasionally.

The right candidate does not need to have experience within the Aerospace sector and we also welcome newly graduates to apply for the position. Our customers are mainly Airlines outside of Denmark, so it is a must that the person can fluently communicate in both written and oral English.

The trainee position has a broad footprint into different areas of the company and the right candidate will have a major impact in further development the company and their own role.

Because we are a small start up company from 2016, there will be many opportunities and challenges both in terms of identifying the correct projects to work on and to stream line our internal processes to cope with our increasing number of both customers and products.

Key responsibilities:

  • Support our two sales managers in the office by ensuring on time delivery of orders to our customers.
  • Order handling, purchasing from key suppliers and using our ERP software for all customer interactions.
  • Daily contact to suppliers and customer pr. Phone and mail.
  • Preparation of quotations, campaigns and other sales leading activities.
  • Controlling paperwork for outgoing shipments.
  • Preparing shipping labels and booking shipments.
  • Development of user manuals, datasheets and update of company website.

Our expectations:

  • That you have good IT skills and can use MS word, excel, powerpoint and outlook.
  • That you are fluent in both written and oral English.
  • That you have an interest in technical products.
  • That you actively communicate and offer our customers the highest level of service.
  • That you work structured and can keep track of all sales orders.
  • Have a degree from HH, HHX or as Market Economist with interest in sales and daily customer contact.

What you can expect from us:

  • A casual and entrepreneurial spirit in the company
  • International position within the Aerospace sector and high level of influence in the development of the company for the right candidate.
  • Introduction to internal systems and training in our systems and product portfolio.
  • A two year trainee position with growth opportunities for the right candidate.

ScanAerotech started up in 2016 with the aim of becoming the most reliable Aviation Tooling Specialist company and has over the last years demonstrated a good track record in development of new tools and services to Airlines. We will further expand our services in terms of a broader portfolio of tools and expand our company with more employees based on our growth plans in 2019. ScanAerotech is ISO 9001 certified and all employees will receive prober training in our procedures and will also be able to adjust our processes based on future requirements


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329944604Phoenix-c2cda4ba12019-01-17T00:00:00International Customer Service Trainee

We are seeking a trainee to our international customer service team at our office in Copenhagen Airport. The right candidate is interested in technical products, International Business and Customer Support and does not mind to get some oil on their hands occasionally.

The right candidate does not need to have experience within the Aerospace sector and we also welcome newly graduates to apply for the position. Our customers are mainly Airlines outside of Denmark, so it is a must that the person can fluently communicate in both written and oral English.

The trainee position has a broad footprint into different areas of the company and the right candidate will have a major impact in further development the company and their own role.

Because we are a small start up company from 2016, there will be many opportunities and challenges both in terms of identifying the correct projects to work on and to stream line our internal processes to cope with our increasing number of both customers and products.

Key responsibilities:

  • Support our two sales managers in the office by ensuring on time delivery of orders to our customers.
  • Order handling, purchasing from key suppliers and using our ERP software for all customer interactions.
  • Daily contact to suppliers and customer pr. Phone and mail.
  • Preparation of quotations, campaigns and other sales leading activities.
  • Controlling paperwork for outgoing shipments.
  • Preparing shipping labels and booking shipments.
  • Development of user manuals, datasheets and update of company website.

Our expectations:

  • That you have good IT skills and can use MS word, excel, powerpoint and outlook.
  • That you are fluent in both written and oral English.
  • That you have an interest in technical products.
  • That you actively communicate and offer our customers the highest level of service.
  • That you work structured and can keep track of all sales orders.
  • Have a degree from HH, HHX or as Market Economist with interest in sales and daily customer contact.

What you can expect from us:

  • A casual and entrepreneurial spirit in the company
  • International position within the Aerospace sector and high level of influence in the development of the company for the right candidate.
  • Introduction to internal systems and training in our systems and product portfolio.
  • A two year trainee position with growth opportunities for the right candidate.

ScanAerotech started up in 2016 with the aim of becoming the most reliable Aviation Tooling Specialist company and has over the last years demonstrated a good track record in development of new tools and services to Airlines. We will further expand our services in terms of a broader portfolio of tools and expand our company with more employees based on our growth plans in 2019. ScanAerotech is ISO 9001 certified and all employees will receive prober training in our procedures and will also be able to adjust our processes based on future requirements

2019-02-16T00:50:54.473 We are seeking a trainee to our international customer service team at our office in Copenhagen Airport. The right candidate is interested in technical products, International Business and Customer Support and does not mind to get some oil on their hands occasionally. The right candidate does not need to have experience within the Aerospace sector and we also welcome newly graduates to apply for the position. Our customers are mainly Airlines outside of Denmark, so it is a must that the person can fluently communicate in both written and oral English. The trainee position has a broad footprint into different areas of the company and the right candidate will have a major impact in further development the company and their own role. Because we are a small start up company from 2016, there will be many opportunities and challenges both in terms of identifying the correct projects to work on and to stream line our internal processes to cope with our increasing number of both customers and products. Key responsibilities: Support our two sales managers in the office by ensuring on time delivery of orders to our customers. Order handling, purchasing from key suppliers and using our ERP software for all customer interactions. Daily contact to suppliers and customer pr. Phone and mail. Preparation of quotations, campaigns and other sales leading activities. Controlling paperwork for outgoing shipments. Preparing shipping labels and booking shipments. Development of user manuals, datasheets and update of company website. Our expectations: That you have good IT skills and can use MS word, excel, powerpoint and outlook. That you are fluent in both written and oral English. That you have an interest in technical products. That you actively communicate and offer our customers the highest level of service. That you work structured and can keep track of all sales orders. Have a degree from HH, HHX or as Market Economist with interest in sales and daily customer contact. What you can expect from us: A casual and entrepreneurial spirit in the company International position within the Aerospace sector and high level of influence in the development of the company for the right candidate. Introduction to internal systems and training in our systems and product portfolio. A two year trainee position with growth opportunities for the right candidate. ScanAerotech started up in 2016 with the aim of becoming the most reliable Aviation Tooling Specialist company and has over the last years demonstrated a good track record in development of new tools and services to Airlines. We will further expand our services in terms of a broader portfolio of tools and expand our company with more employees based on our growth plans in 2019. ScanAerotech is ISO 9001 certified and all employees will receive prober training in our procedures and will also be able to adjust our processes based on future requirements11Jobnetc2cda4ba100000000000IDK_OFIR_02DKDanmark228DKK2019-02-15T00:00:0000010EuropaDanmarkSjælland & øerStorkøbenhavnDragør3438104Scanaerotech ApS11Kompasrosevej 62791DragørDKDanmark0
udh@scanaerotech.comDKDanmarkDKDanmark
8Fuldtid46Permanent695916JobNet493199849319981000https://dispatcher.ofir.dk/statistic/register?context=FeedEntrySearchedCount&feedId=dc2beb84&entryId=c2cda4bahttps://dispatcher.ofir.dk/statistic/register?context=FeedEntryDisplayCount&feedId=dc2beb84&entryId=c2cda4bahttps://dispatcher.ofir.dk/statistic/register?context=JobApplicationInitiatedCount&feedId=dc2beb84&entryId=c2cda4ba&page=ShowJob&component=SendApplicationButtonhttps://dispatcher.ofir.dk/statistic/register?context=JobApplicationAppliedCount&feedId=dc2beb84&entryId=c2cda4ba&page=EmailApplyForm&component=SendApplicationButtonhttps://static.matchwork.com/company/logo/DK/ORS/SoMe/Salg_marketing_og_kommunikation/Salg/2.jpgInternational Customer Service Trainee12008001Dansk3Læse/ tale913230Kundeservicemedarbejder2Salg360170717Üstündag Harcudh@scanaerotech.comDKDanmarkDKDanmark330108724Service & Kundtjänst (Svensktalande)Robot Info: Swedish is required for this job Start: As soon as possible Duration: Permanent job (Fulltime) Location: Copenhagen, Denmark (K penhamn centrum) Language: Swedish (Danish is a plus) Work Permit: All applicants must have work permit for Denmark Experience: More than 1 year of customer service or sales experience (within insurance) required Om jobbet: I rollen som kundrådgivare arbetar du med Service Kundtj nst inom f rs kring. Vi vill ge våra kunder b sta service och det inneb r att vi hj lper våra kunder till r tt l sning efter deras individuella behov. Du får en f rdjupad kompetens inom f rs kring d r du till st rsta del arbetar med kundens f rs kringsbehov vid inkommande samtal men ven genom proaktiv f rs ljning (utgående samtal). Om dig: Vi s ker dig som brinner f r f rs ljning och har ett starkt kundfokus. Du r målinriktad, har ett stort driv, gillar telefonkundm tet och att hålla ett h gt tempo med siktet inst llt på att nå ett gott resultat. Du r duktig på att kommunicera med kund både i tal och i skrift. Du har ett genuint intresse f r kunden och ser det som naturligt att arbeta proaktivt i kundm tet. Vi ser g rna att du har arbetat med f rs kring och har erfarenhet med f rs ljning. Vi vill att du har dokumenterad s ljerfarenhet. Det r meriterande om du kan fler språk n svenska och danska. Du r en lagspelare som gillar att sprida energi till teamet. Som medarbetare hos oss blir du en del av en varm och inkluderande kultur. Låter det intressant? Platserna kommer att tills ttas l pande så skicka ditt cv redan idag! Mejl ditt cv til: ak@worksupply.dk JOB ID 19572

Info: Swedish is required for this job

Start: As soon as possible

Duration: Permanent job (Fulltime)

Location: Copenhagen, Denmark (Köpenhamn centrum)

Language: Swedish (Danish is a plus)

Work Permit: All applicants must have work permit for Denmark

Experience: More than 1 year of customer service or sales experience (within insurance) required

Om jobbet:

I rollen som kundrådgivare arbetar du med Service & Kundtjänst inom försäkring. Vi vill ge våra kunder bästa service och det innebär att vi hjälper våra kunder till rätt lösning efter deras individuella behov.   

Du får en fördjupad kompetens inom försäkring där du till största del arbetar med kundens försäkringsbehov vid inkommande samtal men även genom proaktiv försäljning (utgående samtal).  

Om dig:

Vi söker dig som brinner för försäljning och har ett starkt kundfokus. 

Du är målinriktad, har ett stort driv, gillar telefonkundmötet och att hålla ett högt tempo med siktet inställt på att nå ett gott resultat. 

Du är duktig på att kommunicera med kund både i tal och i skrift. Du har ett genuint intresse för kunden och ser det som naturligt att arbeta proaktivt i kundmötet. 

Vi ser gärna att du har arbetat med försäkring och har erfarenhet med försäljning. 

Vi vill att du har dokumenterad säljerfarenhet. Det är meriterande om du kan fler språk än svenska och danska. 

Du är en lagspelare som gillar att sprida energi till teamet.

Som medarbetare hos oss blir du en del av en varm och inkluderande kultur.  

Låter det intressant?

Platserna kommer att tillsättas löpande så skicka ditt cv redan idag! Mejl ditt cv til: ak@worksupply.dk JOB ID 19572

Work Supply IVSKøbenhavn K2019-10-17T00:00:002019-12-12T00:00:00
330123577Proaktiv og serviceorienteret Customer Success Manager til Håndværker.dk A/SRobot Vil du være med til at skabe branchens mest sublime kundeoplevelser? Er du en person, der brænder for den gode kundeservice og tror på at kun det bedste er godt nok til vores kunder? Så er det nok dig vi leder efter. Vi er på jagt efter den person, der både kan indgå i et ungt team og skabe en verdensklasse oplevelse for vores partnere og som trives i high performance kultur, med glade kollegaer. Er du struktureret og god til at holde overblikket? Kan du tænke hurtigt - uden det går ud over serviceniveauet. - Så kan du meget vel være vores nye medarbejder kundesupporter. Hvad forventer vi af dig? Hos håndværker.dk sætter vi høje krav til os selv, og den ideelle kandidat trives i et konkurrencepræget miljø, hvor resultaterne er en naturlig del af vores dagligdag. Du er: Mødestabil Super serviceminded Velformuleret i skrift og tale. Løsningsorienteret Trives i dynamiske omgivelser med højt aktivitetsniveau Har lyst til opgaverne og er arbejdsom flittig Kan arbejde under deadlines I besiddelse af godt humør og positiv dynamisk energi Teamplayer Struktureret Om jobbet: Din primære opgave vil bestå i kontakte og besvare indgående opkald fra samarbejdspartnere og kunder. Det er derfor vigtigt, at du har en smilende telefonstemme og altid brænder for at yde en god kundeservice. Vi forestiller os, at du kan lide at tale med mange forskellige mennesker hver dag, hurtigt kan sætte dig ind i den konkrete sag - og nyder at yde en god service og rådgivning via telefonen. Du sætter en ære i at vende en udfordring til god løsning for begge parter. Opgaverne vil være: Telefonisk og skriftlig support til eksisterende samarbejdspartnere og kunder Opsøgende kontakt til eksisterende samarbejdspartnere for at skabe bedre relation Opfølgning på reklamationer fra samarbejdspartnere og kunder Mindre salgs- og mersalgsopgaver til både nye og eksisterende kunder Ad hoc opgaver Og du samtidig: Har solid erfaring med Customer Success måske fra en SaaS virksomhed, hvor du har leveret synlige resultater, fx forbedret churn eller rating på Trustpilot. Formår at tale med håndværkere og forstår den verden, vi agerer i. Kan bidrage til at skabe en struktureret hverdag for dig selv og dine kollegaer, så deadlines overholdes. Så er der gode chancer for, at du er den person, vi leder efter. Vi tilbyder: Du bliver en del af en dygtig Customer Success afdeling på 4 personer udover dig Vi tilbyder en attraktiv lønpakke efter kvalifikationer Du bliver en del af en spændende rejse hvor ambitionerne er store - vi vokser hele tiden Vi er markedsleder Du bliver en del af et spændende team hvor god arbejdskultur sættes højt Vi går meget op i vores kultur og sociale arrangementer Vi har slush ice maskine, mandags slik og fredagsmorgenmad Du får lov til at bidrage til vores videre udvikling af vores allerede velfungerende afdeling Arbejdstid er opdelt i vagter fra 7:00-19:00 i hverdagene og ca. en lørdag om måneden fra 9:00-16:00 Håndværker.dk er med sine over 29.000 håndværkere, markedsleder når det handler om at matche slutbrugere med håndværkere. Vi er 35 glade kollegaer som sætter kultur meget højt, vi tror på - at glade medarbejdere kommer før kunder og forretning, hvilket smitter af på vores kunder, som mærker vores høje fokus på høj kundetilfredshed. Vi er alle passionerede om vores arbejde, og lægger en stor indsats i at skabe gennemsigtighed når danskerne skal finde en dygtig håndværker. Det praktiske Håndværker.dk holder til i lækre, lyse lokaler på Islands Brygge med gåafstand til metroen. Ansøgningsfrist: Hurtigst muligt - vi afholder samtaler løbende. For ansøgning, klik her: https: forms.gle 7Y3z5xymoxePPgMLA

Vil du være med til at skabe branchens mest sublime kundeoplevelser? Er du en person, der brænder for den gode kundeservice og tror på at kun det bedste er godt nok til vores kunder?

Så er det nok dig vi leder efter.

Vi er på jagt efter den person, der både kan indgå i et ungt team og skabe en verdensklasse oplevelse for vores partnere – og som trives i high performance kultur, med glade kollegaer. Er du struktureret og god til at holde overblikket? Kan du tænke hurtigt - uden det går ud over serviceniveauet. - Så kan du meget vel være vores nye medarbejder/kundesupporter.

Hvad forventer vi af dig?

Hos håndværker.dk sætter vi høje krav til os selv, og den ideelle kandidat trives i et konkurrencepræget miljø, hvor resultaterne er en naturlig del af vores dagligdag. 

Du er:

  • Mødestabil
  • Super serviceminded
  • Velformuleret i skrift og tale.
  • Løsningsorienteret
  • Trives i dynamiske omgivelser med højt aktivitetsniveau
  • Har lyst til opgaverne og er arbejdsom/flittig
  • Kan arbejde under deadlines 
  • I besiddelse af godt humør og positiv/dynamisk energi
  • Teamplayer
  • Struktureret

Om jobbet:

Din primære opgave vil bestå i kontakte og besvare indgående opkald fra samarbejdspartnere og kunder. Det er derfor vigtigt, at du har en smilende telefonstemme og altid brænder for at yde en god kundeservice.

Vi forestiller os, at du kan lide at tale med mange forskellige mennesker hver dag, hurtigt kan sætte dig ind i den konkrete sag - og nyder at yde en god service og rådgivning via telefonen. Du sætter en ære i at vende en udfordring til god løsning for begge parter.   

Opgaverne vil være:

  • Telefonisk og skriftlig support til eksisterende samarbejdspartnere og kunder
  • Opsøgende kontakt til eksisterende samarbejdspartnere for at skabe bedre relation
  • Opfølgning på reklamationer fra samarbejdspartnere og kunder
  • Mindre salgs- og mersalgsopgaver til både nye og eksisterende kunder
  • Ad hoc opgaver 

Og du samtidig:

  • Har solid erfaring med Customer Success måske fra en SaaS virksomhed, hvor du har leveret synlige resultater, fx forbedret churn eller rating på Trustpilot.
  • Formår at tale med håndværkere og forstår den verden, vi agerer i.
  • Kan bidrage til at skabe en struktureret hverdag for dig selv og dine kollegaer, så deadlines overholdes.

Så er der gode chancer for, at du er den person, vi leder efter. 

Vi tilbyder: 

  • Du bliver en del af en dygtig Customer Success afdeling på 4 personer udover dig 
  • Vi tilbyder en attraktiv lønpakke efter kvalifikationer
  • Du bliver en del af en spændende rejse hvor ambitionerne er store - vi vokser hele tiden
  • Vi er markedsleder
  • Du bliver en del af et spændende team hvor god arbejdskultur sættes højt 
  • Vi går meget op i vores kultur og sociale arrangementer 
  • Vi har slush ice maskine, mandags slik og fredagsmorgenmad
  • Du får lov til at bidrage til vores videre udvikling af vores allerede velfungerende afdeling 
  • Arbejdstid er opdelt i vagter fra 7:00-19:00 i hverdagene og ca. en lørdag om måneden fra 9:00-16:00 

 

Håndværker.dk er med sine over 29.000 håndværkere,  markedsleder når det handler om at matche slutbrugere med håndværkere. Vi er 35 glade kollegaer som sætter kultur meget højt, vi tror på - at glade medarbejdere kommer før kunder og forretning, hvilket smitter af på vores kunder, som mærker vores høje fokus på høj kundetilfredshed. Vi er alle passionerede om vores arbejde, og lægger en stor indsats i at skabe gennemsigtighed når danskerne skal finde en dygtig håndværker. 

Det praktiske

Håndværker.dk holder til i lækre, lyse lokaler på Islands Brygge med gåafstand til metroen.

Ansøgningsfrist: Hurtigst muligt - vi afholder samtaler løbende.

For ansøgning, klik her: https://forms.gle/7Y3z5xymoxePPgMLA

 

Håndværker.dk A/SKøbenhavn S2019-11-13T00:00:002020-01-05T00:00:00
330119624Norwegian speaking service profiles for international support team - both student workers and fulltime employeesRobot Are you service minded and want to ensure travelers get the best experience, even before their journey begins? Then join our dynamic international team within the travel leisure segment, located in Copenhagen. ARE YOU A SERVICE PROFILE, WHO WANTS TO MAKE A DIFFERENCE BOTH IN DAILY PERFORMANCE AND IN ONE OF THE MOST EXPANDING SEGMENTS IN THE WORLD, TRAVEL THEN THIS IS AN UNIQUE OPPORTUNITY MAIN TASKS The task is to provide a professional service by phone and email for people - before, during and after their travel holidays - ensuring the overall customer experience by: Queries related to travel planning Assist and guide with travel reservations Assistance and support if incidents at the destination occurs Adapt and execute market initiatives according to defined campaigns Ensure, on a continuous basis, the collaboration between the team members and other teams departments QUALIFICATIONS College degree, language or social studies is preferable but not a requirement Language skills: Norwegian fluently, written and spoken English, high level, written and spoken Additional Nordic languages skills are a plus not a requirement IT flair JOB EXPERIENCE 6-12 months experience in the service sector customer service, travel agency, restaurant, stores or the like However, most importantly, you want to make a difference ensuring the team exceed expectations WE OFFER A unique opportunity to be a part of a dynamic team in an exciting and fast developing business with variable hours and Social Club. Salary package salary paid in DKK, language bonus, pension and health insurance Interested? Please send your application and CV to jobhr@moranti.com soonest possible.

Are you service minded and want to ensure travelers get the best experience, even before their journey begins? Then join our dynamic international team within the travel/leisure segment, located in Copenhagen.

ARE YOU A SERVICE PROFILE, WHO WANTS TO MAKE A DIFFERENCE – BOTH IN DAILY PERFORMANCE AND IN ONE OF THE MOST EXPANDING SEGMENTS IN THE WORLD, TRAVEL – THEN THIS IS AN UNIQUE OPPORTUNITY

MAIN TASKS

The task is to provide a professional service by phone and email for people - before, during and after their travel/holidays - ensuring the overall customer experience by:

  • Queries related to travel planning
  • Assist and guide with travel reservations
  • Assistance and support if incidents at the destination occurs
  • Adapt and execute market initiatives according to defined campaigns
  • Ensure, on a continuous basis, the collaboration between the team members and other teams/departments

QUALIFICATIONS

  • College degree, language or social studies is preferable but not a requirement
  • Language skills:
    • Norwegian fluently, written and spoken
    • English, high level, written and spoken
  • Additional Nordic languages skills are a plus not a requirement
  • IT flair

JOB EXPERIENCE

  • 6-12 months’ experience in the service sector; customer service, travel agency, restaurant, stores or the like

However, most importantly, you want to make a difference ensuring the team exceed expectations

WE OFFER

A unique opportunity to be a part of a dynamic team in an exciting and fast developing business with variable hours and Social Club. Salary package – salary paid in DKK, language bonus, pension and health insurance

Interested?

Please send your application and CV to jobhr@moranti.com soonest possible.

Moranti Services A/SKøbenhavn SV2019-11-07T00:00:002019-12-31T00:00:00
330110783Kundeservicemedarbejder - Customer Service RepresentativeRobot Customer Service Representative The Global Exchange Group is a Spanish multinational Company specialised in foreign currency exchange services for tourists at International Airports. We operate in 20 countries and 5 continents, and have a branch-network with over 180 branches. http: www.global-exchange.com Thanks to our vast experience in the travel money industry, we have managed to come up with an alternative and very professional approach, without disregarding our Customers needs and always striving for excellence in the service. Today, we have an ambitious expansion plan in regions such as Eastern Europe, the Middle East, Africa and Asia Pacific. In this exciting context, we are starting operations in Copenhagen Airport in November 2016 furthermore you will be part of the company in October for two weeks of paid training. If you love customer service and sells this is your opportunity! We are looking for candidates with costumer sales experience from 1 to 3 years. Joining Global Exchange you will have the opportunity to enhance an excel your costumer care and sales skills working with a world-class financial services company. The overall goal of the position is to provide an excellent service to all our customers and sell our top-market products, adhering to the internal procedures and the legal regulations. These are some of the key responsibilities of the position: Identify customer s needs and represent properly the company during the exchange operation, offering the advantages or the process and facilitating the cross-selling transactions. Carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. Be the people responsible for the direct contact with customers and be willing to offer Customers the highest level of care. Document transactions, according with the legal criteria. Clarify doubts or attend customer suggestions and clear and complete arguments against a complaint during the exchange process. Inform the supervisor of any problem or eventuality might have occurred during the exchange operation. Make suggestions and ideas which could help the company to continue improving itself. Salary base bonus and professional development career. Fluency in English is a requirement for the position and Danish will be an advantage. Other languages will be desirable. High school education is the minimum required for the position university fresh graduates are welcomed. In any case already sales and customer care job experience of 1 3 year is needed. If you are interested in this position send an updated CV and application to a.sharif@globalexchange.dk. It is important that you specify your telephone number and the time slot when you prefer to be contacted.

Customer Service Representative

 

The Global Exchange Group is a Spanish multinational Company specialised in foreign currency exchange services for tourists at International Airports. We operate in 20 countries and 5 continents, and have a branch-network with over 180 branches.

 

http://www.global-exchange.com/

 

 

Thanks to our vast experience in the travel money industry, we have managed to come up with an alternative and very professional approach, without disregarding our Customers’ needs and always striving for excellence in the service. Today, we have an ambitious expansion plan in regions such as Eastern Europe, the Middle East, Africa and Asia Pacific.

 

In this exciting context, we are starting operations in Copenhagen Airport in November 2016; furthermore you will be part of the company in October for two weeks of paid training.

 

If you love customer service and sells this is your opportunity! We are looking for candidates with costumer/sales experience from 1 to 3 years.

 

Joining Global Exchange you will have the opportunity to enhance an excel your costumer care and sales skills working with a world-class financial services company.

 

The overall goal of the position is to provide an excellent service to all our customers and sell our top-market products, adhering to the internal procedures and the legal regulations. These are some of the key responsibilities of the position:

 

  • Identify customer’s needs and represent properly the company during the exchange operation, offering the advantages or the process and facilitating the cross-selling transactions.
  •  
  • Carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care.
  •  
  • Be the people responsible for the direct contact with customers and be willing to offer Customers the highest level of care.
  •  
  • Document transactions, according with the legal criteria.

 

  • Clarify doubts or attend customer suggestions and clear and complete arguments against a complaint during the exchange process.
  •  
  • Inform the supervisor of any problem or eventuality might have occurred during the exchange operation.

 

  • Make suggestions and ideas which could help the company to continue improving itself.
  •  
  • Salary base + bonus and professional development career.

 

Fluency in English is a requirement for the position and Danish will be an advantage. Other languages will be desirable. High school education is the minimum required for the position university fresh graduates are welcomed. In any case already sales and customer care job experience of 1 – 3 year is needed.

 

If you are interested in this position send an updated CV and application to a.sharif@globalexchange.dk. It is important that you specify your telephone number and the time slot when you prefer to be contacted.

Global Exchange Denmark KastrupKastrup2019-10-23T00:00:002019-12-16T00:00:00
330109391Customer Success Associate (German speaking)Robot Do you want to help the nicest customers in the world? Hobbii is looking for a new addition to our Customer Success team. You will join a vibrant international team of 20 dedicated and helpful colleagues. Hobbii is the leading online yarn shop in Scandinavia. The journey began 4 years ago and now we are more than 100 people and active in 37 countries. We have the ambition of being the preferred online yarn shop worldwide. Customer Success is paramount in reaching this goal. We are looking for a happy and smiling person, who speaks and writes fluent German and most importantly: You should LOVE to be in contact with customers. Would you like to? The job involves taking care of our lovely customers on Hobbii.de by phone, chat, and email. We want the best customer service and you will, therefore, play a key role to achieve that. It would be a great advantage if you already have a good knowledge of yarn, knitting and or crocheting, in order to provide the best possible service to our customers Working hours will usually be on weekdays, somewhere between 8-18 o clock. However, we expect you to also be able to work either on a Saturday or Sunday every second week. You will be working with our awesome team located at our warehouse in Rødovre. Your friends say you are: A people person who LOVES speaking to other people The one who can always see the silver lining A good friend and listener A strong communicator Fluent in German The one they come to for fair and good advice It s a bonus if you have a strong know-how of knitting and crocheting. Our promise to you... We believe in a culture of constant learning and as a part of the Customer Success Team, you will be enrolled in the Customer Experience Academy. Working at Hobbii should be exciting, fun and meaningful. This is achieved by having a talented dedicated team and who fundamentally believe that we re better together. And then we care about each other and our customers. We care about your well-being and your growth. And just to name a few perks - we have breakfast, lunch, Friday bars, unlimited amounts of coffee and great parties. The position is full time and will be from our HQ in Rødovre. Hit the apply button Before you do here are some tips. We would like to know who you are and the work you are proud of. So please share Resume, LinkedIn or anything else you find relevant. No cover letter or lengthy essay is necessary. We will get to know you through some questions in the application form.

Do you want to help the nicest customers in the world? Hobbii is looking for a new addition to our Customer Success team. You will join a vibrant international team of 20 dedicated and helpful colleagues.  

Hobbii is the leading online yarn shop in Scandinavia. The journey began 4 years ago and now we are more than 100 people and active in 37 countries. We have the ambition of being the preferred online yarn shop worldwide. Customer Success is paramount in reaching this goal. 

We are looking for a happy and smiling person, who speaks and writes fluent German and most importantly: You should LOVE to be in contact with customers.

 

Would you like to?

The job involves taking care of our lovely customers on Hobbii.de by phone, chat, and email. We want the best customer service and you will, therefore, play a key role to achieve that. It would be a great advantage if you already have a good knowledge of yarn, knitting and/or crocheting, in order to provide the best possible service to our customers

Working hours will usually be on weekdays, somewhere between 8-18 o'clock. However, we expect you to also be able to work either on a Saturday or Sunday every second week. You will be working with our awesome team located at our warehouse in Rødovre. 

 

Your friends say you are: 

  • A people person who LOVES speaking to other people
  • The one who can always see the silver lining
  • A good friend and listener 
  • A strong communicator
  • Fluent in German
  • The one they come to for fair and good advice

It's a bonus if you have a strong know-how of knitting and crocheting. 

 

Our promise to you...

We believe in a culture of constant learning and as a part of the Customer Success Team, you will be enrolled in the Customer Experience Academy. 

Working at Hobbii should be exciting, fun and meaningful. This is achieved by having a talented dedicated team and who fundamentally believe that we're better together. 

And then we care; about each other and our customers. We care about your well-being and your growth. 

And just to name a few perks -  we have breakfast, lunch, Friday bars, unlimited amounts of coffee and great parties. 

The position is full time and will be from our HQ in Rødovre.

 

Hit the apply button

Before you do here are some tips. We would like to know who you are and the work you are proud of. So please share Resume, LinkedIn or anything else you find relevant.  

No cover letter or lengthy essay is necessary. We will get to know you through some questions in the application form.

Hobbii ApSRødovre2019-10-21T00:00:002019-12-12T00:00:00
da-DK

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