IT Support Coordinator

We’re changing the way people enjoy wine, and consequently disrupting one of the oldest industries on the planet. By harnessing the power of technology and social behaviour, we’ve created the world’s largest - and smartest - wine community and marketplace. Over the next ten years, the global market for online wine sales is expected to grow significantly and Vivino will be at the forefront of this growth. Now is the time to join a fast paced and growing team.

Based in Copenhagen and reporting to the Director, People & Culture, the IT Support Coordinator is responsible for handling all IT related tasks in the on- and off-boarding process of employees and will be supporting the IT needs, issues and setup in Vivino overall. Stakeholders are: Office Managers in DK and US, CTO and the DevOps Lead.

We currently have 2 main offices, Copenhagen (CPH), San Francisco (SF), and a lot of smaller locations in Europe, one in the UK and one in Hong Kong. As this is a global role supporting all Vivino employees it is expected that this role will have to flex twice a week - approximately until 20:00. Up to 10 days of travel per year is to be expected.

YOUR NEW JOB

IT Coordinator areas of responsibility

  • Establish and maintain partnerships, globally, with vendors and 3rd party companies to secure new IT equipment for new hires and employees
  • Secure shipping, arrival and setup of ordered IT equipment in time for new hires
  • Manage global asset tracking spreadsheet and handle annual equipment audit; streamline process(es) as-needed
  • Work closely with SF office to review and upgrade any procedures to be in line with any global IT initiatives

IT Support areas of responsibility

  • Implement security protocols in collaboration with the CTO
    • Virus Protection
    • Encryption
    • VPN
  • Implement device management service that works for both Mac and PC
  • Take over Vivino services to allocate/deprecate users and ensure proper set-up and settings management; consolidate where needed; partner with Admin team when needed.
    • Google (G-Suite)
    • Microsoft Office
    • Adobe
    • Zoom
    • LastPass (we currently have a team account in SF, it would be great to roll this out to the company)
    • Dropbox
    • Box
    • Salesforce
  • Various automation projects
    • Integration with HR tools and other programs
    • Update Microsoft Office (US team) to the Vivino domain
  • Review and recommend upgrades for conference rooms in CPH and SF
  • Work closely with Team Leads to help review storage services
  • Streamline G-Suite formatting of Vivino email signature

YOUR EXPERIENCE

  • Several years of experience within 1st and 2nd level IT support
    • Wifi
    • User setup
    • Troubleshooting
  • OS expertise: MAC, Windows and Linux
  • Expert knowledge of G-suite
  • Experience with Looker and integrations of API’s
  • Experience with Redmine, Slab, Slack and Miro is an advantage
  • Experience in remote support of employees
  • Fluent English proficiency
  • Clear and collaborative communication skills

As this is a new role in Vivino, you will have plenty of opportunity to impact your own day, tasks, how-to-do and decisions. If the above doesn’t scare you, your toolbox consists of the above listed experience and you pride yourself on failing fast, contributing to your colleagues in a constructive manner and consider yourself a positive, helpful, honest, dynamic (not an asshole) person, we would love to hear from you.

ABOUT VIVINO

TRUSTED BY MILLIONS TO DISCOVER AND BUY THE RIGHT WINE EVERY TIME

Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions of wine lovers. Vivino’s unique wine shopping experience leverages community data to suggest personalied wine recommendations for each individual user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and Apple devices.

We are a fast paced, growing team with offices in San Francisco, California and Copenhagen, Denmark. We also have teams around the world in: the UK, Netherlands, Italy, Spain, Germany, France, Ireland and Hong Kong.

Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer. We do not see wine as a commodity, but as an offering of a cultural experience that was once out of reach for many, but is now open to everyone.

VIVINO'S FIVE CORE VALUES ARE:

  • Always Strive for Better
  • Work Together
  • Earn and Offer Trust
  • Be Approachable
  • Lead with Data

VIVINO OFFERS EMPLOYEES OF OUR COPENHAGEN TEAM:

  • Awesome work culture with few formal procedures and limits
  • A diverse team of many nationalities
  • Possibility to visit our San Francisco office
  • Friday wine bar with free wine
  • Lunch catering
  • Pension plan
  • Health insurance
  • Discounts on wine purchases

We also learn about and explore the wonderful world of wine together on a regular basis through tastings and events. A passion for and interest in wine is helpful, but not required.

COMMITMENT TO DIVERSITY AND INCLUSION

Vivino is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status or any other characteristic protected by law.


Du har ikke vedlagt dokumenter til din ansøgning. Klik på 'OK' knappen nedenfor for at sende din ansøgning alligevel, eller klik på knappen "Annuller" og vedhæft dokumenter, før du sender din ansøgning igen.

Modtag jobannoncer der minder om dette job i din indbakke.Når du tilmelder dig accepterer du samtidig vores privatlivspolitik. Du kan altid trække dit samtykke tilbage.

Mere af samme slags?

Modtag jobannoncer der minder om dette job i din indbakke.




Når du tilmelder dig accepterer du samtidig vores privatlivspolitik. Du kan altid trække dit samtykke tilbage.

Andre job der matcher din søgning

IT-supporter - gerne nyuddannet

POWER PEOPLE SJÆLLAND ApS

Rødovre
Vi hjælper en dynamisk virksomhed i København med at finde en IT-supporter i et længerevarende vikariat - med opstart hurtigst muligt. Du får en travl og udfordrende arbejdsdag i en IT-virksomhed, der er i front indenfor sit område Arbejdsopgaver: D...
Indrykket:8. oktober 2020

MS-Serverspecialist med ansvar for patch management

Copenhagen Business School

Frederiksberg
Til vores MS-team søger vi en ny kollega med kompetencer og interesse for Microsoftserver og sikkerhed.Som vores nye kollega skal du være med til at sikre, at vi leverer høj service og oppetid til CBS ansatte og studerende. Du skal også være med til...
Indrykket:5. oktober 2020

Professionel og innovativ backupspecialist til en af Danmarks største it-installationer

It- medico og telefoni

København Ø
I Center for It, Medico og Telefoni (CIMT) bidrager vi til grundlaget for et velfungerende sundhedsvæsen i Region Hovedstaden og understøtter regionens højteknologiske hospitaler og mere end 44.000 ansatte. Vi er på en spændende forandringsrejse, hv...
Indrykket:6. oktober 2020

Studentermedhjælper til IT-udvikling

Hovedstadens Beredskab

København V
Søger du et relevant og kompetencegivende studiejob indenfor IT, hvor du har mulighed for at tilpasse arbejdstiden med dine studier? så søger vi en som skal være med til at videreudvikle mission critical systemer der er med til at redde liv. IT, Dig...
Indrykket:7. oktober 2020

Cphbusiness søger IT-supporter

Copenhagen Business Academy

København K
Erhvervsakademiet Copenhagen Business Academy (Cphbusiness) søger en entusiastisk, dygtig og serviceminded IT-supporter til IT-afdelingens helpdesk. IT-afdelingen understøtter undervisningen, forskningen og administrationen på Cphbusiness. Afdelinge...
Indrykket:9. oktober 2020

Mere af samme slags?

Modtag jobannoncer der minder om dette job i din indbakke.




Når du tilmelder dig accepterer du samtidig vores privatlivspolitik. Du kan altid trække dit samtykke tilbage.

Andre job der matcher din søgning

IT-supporter - gerne nyuddannet

POWER PEOPLE SJÆLLAND ApS

Rødovre
Vi hjælper en dynamisk virksomhed i København med at finde en IT-supporter i et længerevarende vikariat - med opstart hurtigst muligt. Du får en travl og udfordrende arbejdsdag i en IT-virksomhed, der er i front indenfor sit område Arbejdsopgaver: D...
Indrykket:8. oktober 2020

MS-Serverspecialist med ansvar for patch management

Copenhagen Business School

Frederiksberg
Til vores MS-team søger vi en ny kollega med kompetencer og interesse for Microsoftserver og sikkerhed.Som vores nye kollega skal du være med til at sikre, at vi leverer høj service og oppetid til CBS ansatte og studerende. Du skal også være med til...
Indrykket:5. oktober 2020

Professionel og innovativ backupspecialist til en af Danmarks største it-installationer

It- medico og telefoni

København Ø
I Center for It, Medico og Telefoni (CIMT) bidrager vi til grundlaget for et velfungerende sundhedsvæsen i Region Hovedstaden og understøtter regionens højteknologiske hospitaler og mere end 44.000 ansatte. Vi er på en spændende forandringsrejse, hv...
Indrykket:6. oktober 2020

Studentermedhjælper til IT-udvikling

Hovedstadens Beredskab

København V
Søger du et relevant og kompetencegivende studiejob indenfor IT, hvor du har mulighed for at tilpasse arbejdstiden med dine studier? så søger vi en som skal være med til at videreudvikle mission critical systemer der er med til at redde liv. IT, Dig...
Indrykket:7. oktober 2020

Cphbusiness søger IT-supporter

Copenhagen Business Academy

København K
Erhvervsakademiet Copenhagen Business Academy (Cphbusiness) søger en entusiastisk, dygtig og serviceminded IT-supporter til IT-afdelingens helpdesk. IT-afdelingen understøtter undervisningen, forskningen og administrationen på Cphbusiness. Afdelinge...
Indrykket:9. oktober 2020