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IT Support Manager, Odense, Denmark

Do you want to lead a passionate IT support team, who works hard to help our organization succeed by providing us with great and fast IT support?

As our future IT Support Manager, we offer you an exciting opportunity to lead a small dedicated support team which provides excellent IT support to our departments all over the world, from our headquarters in Odense. You’ll have to chance to work in an expanding global organization, where you will develop your technical and managerial capabilities.

We provide global support, locally

We seek to empower people around the world with our Cobots, and you’ll be empowering your coworkers with the IT they need to succeed in their everyday work.
The Support Desk team enjoys delivering fast, friendly and efficient IT service to their organization.
As IT Support Manager, you will focus on ensuring efficient support of our IT systems and a high level of support for all our users. You’ll primarily lead and set the guidelines for the team, but you’re not afraid of helping with hands-on support if needed. If this sounds like you, you’ll fit right in.

You’ll be reporting to the Group IT Manager and be part of a broader IT department. Your team provides support during (Danish) office hours, but we have an external team providing 24-hour support.

Qualifications, Experience, Skills & Education

Ideally, you have 3-5 years of experience as a Team Manager and have documented experience working in IT Support in a large international organization. We provide support in both Danish and English, therefore fluency in both languages is a requirement.

Furthermore, we expect you to have:

  • Experience with Service Desk systems, preferably Topdesk
  • Experience in Microsoft server and client platform (AD, GPO, ATP)
  • Experience working with WAN/LAN/Wireless, and are technically adept with these technologies
  • A high level of experience in MS Dynamics Suite and MS Office 365 Suite

We represent over 40 different nationalities; therefore, a good understanding of people and cross-cultural differences is a must to succeed as our IT Support Manager. You’re great at building relationships with your coworkers, and they likewise feel safe coming to you and your team with IT issues. Most importantly, you are service-minded by heart.

Ready to apply?

Apply using the link. We take candidates into the recruitment process on a continuous basis, so we encourage you to send your application as soon as possible.

Join Universal Robots

We are Universal Robots, a diverse group of smart, creative people working at the forefront of collaborative robotics.

Together, we find innovative solutions to some of the most important manufacturing issues facing businesses today. And we dare to do what others find impossible – working towards making bleeding edge technologies a reality for businesses of all sizes.


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330021111Phoenix-43aef57312019-05-09T00:00:00IT Support Manager, Odense, Denmark

Do you want to lead a passionate IT support team, who works hard to help our organization succeed by providing us with great and fast IT support?

As our future IT Support Manager, we offer you an exciting opportunity to lead a small dedicated support team which provides excellent IT support to our departments all over the world, from our headquarters in Odense. You’ll have to chance to work in an expanding global organization, where you will develop your technical and managerial capabilities.

We provide global support, locally

We seek to empower people around the world with our Cobots, and you’ll be empowering your coworkers with the IT they need to succeed in their everyday work.
The Support Desk team enjoys delivering fast, friendly and efficient IT service to their organization.
As IT Support Manager, you will focus on ensuring efficient support of our IT systems and a high level of support for all our users. You’ll primarily lead and set the guidelines for the team, but you’re not afraid of helping with hands-on support if needed. If this sounds like you, you’ll fit right in.

You’ll be reporting to the Group IT Manager and be part of a broader IT department. Your team provides support during (Danish) office hours, but we have an external team providing 24-hour support.

Qualifications, Experience, Skills & Education

Ideally, you have 3-5 years of experience as a Team Manager and have documented experience working in IT Support in a large international organization. We provide support in both Danish and English, therefore fluency in both languages is a requirement.

Furthermore, we expect you to have:

  • Experience with Service Desk systems, preferably Topdesk
  • Experience in Microsoft server and client platform (AD, GPO, ATP)
  • Experience working with WAN/LAN/Wireless, and are technically adept with these technologies
  • A high level of experience in MS Dynamics Suite and MS Office 365 Suite

We represent over 40 different nationalities; therefore, a good understanding of people and cross-cultural differences is a must to succeed as our IT Support Manager. You’re great at building relationships with your coworkers, and they likewise feel safe coming to you and your team with IT issues. Most importantly, you are service-minded by heart.

Ready to apply?

Apply using the link. We take candidates into the recruitment process on a continuous basis, so we encourage you to send your application as soon as possible.

Join Universal Robots

We are Universal Robots, a diverse group of smart, creative people working at the forefront of collaborative robotics.

Together, we find innovative solutions to some of the most important manufacturing issues facing businesses today. And we dare to do what others find impossible – working towards making bleeding edge technologies a reality for businesses of all sizes.

2019-07-01T13:53:14.133 Do you want to lead a passionate IT support team, who works hard to help our organization succeed by providing us with great and fast IT support? As our future IT Support Manager, we offer you an exciting opportunity to lead a small dedicated support team which provides excellent IT support to our departments all over the world, from our headquarters in Odense. You ll have to chance to work in an expanding global organization, where you will develop your technical and managerial capabilities. We provide global support, locally We seek to empower people around the world with our Cobots, and you ll be empowering your coworkers with the IT they need to succeed in their everyday work. The Support Desk team enjoys delivering fast, friendly and efficient IT service to their organization. As IT Support Manager, you will focus on ensuring efficient support of our IT systems and a high level of support for all our users. You ll primarily lead and set the guidelines for the team, but you re not afraid of helping with hands-on support if needed. If this sounds like you, you ll fit right in. You ll be reporting to the Group IT Manager and be part of a broader IT department. Your team provides support during (Danish) office hours, but we have an external team providing 24-hour support. Qualifications, Experience, Skills Education Ideally, you have 3-5 years of experience as a Team Manager and have documented experience working in IT Support in a large international organization. We provide support in both Danish and English, therefore fluency in both languages is a requirement. Furthermore, we expect you to have: Experience with Service Desk systems, preferably Topdesk Experience in Microsoft server and client platform (AD, GPO, ATP) Experience working with WAN LAN Wireless, and are technically adept with these technologies A high level of experience in MS Dynamics Suite and MS Office 365 Suite We represent over 40 different nationalities therefore, a good understanding of people and cross-cultural differences is a must to succeed as our IT Support Manager. You re great at building relationships with your coworkers, and they likewise feel safe coming to you and your team with IT issues. Most importantly, you are service-minded by heart. Ready to apply? Apply using the link. We take candidates into the recruitment process on a continuous basis, so we encourage you to send your application as soon as possible. Join Universal Robots We are Universal Robots, a diverse group of smart, creative people working at the forefront of collaborative robotics. Together, we find innovative solutions to some of the most important manufacturing issues facing businesses today. And we dare to do what others find impossible working towards making bleeding edge technologies a reality for businesses of all sizes.11jobnet43aef573100000000000IDK_OFIR_02DKDanmark228DKK2019-07-04T00:00:000000https://www.universal-robots.com/da/ledige-stillinger/?hr=show-job/436670EuropaDanmarkFyn & Sydfynske øerFynOdense3524138Universal Robots A/S11Energivej 255260Odense SDKDanmark0DKDanmarkDKDanmark8Fuldtid46Permanent758175JobNet4986436498643610009-05-20190https://dispatcher.ofir.dk/statistic/register?context=FeedEntrySearchedCount&feedId=dc2beb84&entryId=43aef573https://dispatcher.ofir.dk/statistic/register?context=FeedEntryDisplayCount&feedId=dc2beb84&entryId=43aef573https://dispatcher.ofir.dk/statistic/register?context=JobApplicationInitiatedCount&feedId=dc2beb84&entryId=43aef573&page=ShowJob&component=SendApplicationButtonhttps://dispatcher.ofir.dk/statistic/register?context=JobApplicationAppliedCount&feedId=dc2beb84&entryId=43aef573&page=EmailApplyForm&component=SendApplicationButtonIT Support Manager, Odense, Denmark1Dansk3Læse/ tale123603IT-chef1IT361746627HRhrservice@universal-robots.comDKDanmarkDKDanmarkda-DK