IT Support Specialist with German

Bemærk at denne jobannonce er udløbet!
Annoncen er udløbet, og stillingen kan ikke længere søges. Opslaget vises udelukkende som reference

Network (junior)
Microsoft Azure Cloud (junior)
Active Directory (junior)
Windows 10 (junior)
MS Office (junior)
Your responsibilities

  • Serving as L1 Support in our Global Support Team for infrastructure and/or application environment
  • Serving as User Support in areas like: desktop, cloud services etc.
  • Receiving and responding to submitted support tickets, incoming calls and e-mails regarding infrastructure problems
  • Investigation on troubleshooting of problems in MS products
  • Identification, failure analysis and problem solving via phone or email
  • Incident recording and tracking in a ticketing tool
  • Incidents processing to other support groups
  • User management in various systems
  • Establishing FAQ for users
  • Creating and updating of knowledge base
  • Taking part in interesting projects (innovative process automation

Our requirements

  • Fluent written and spoken German (min. B2), communicative English (min. B1)
  • Eager to learn with great interest in technology
  • Bachelor’s Degree is desirable
  • Willing to work in international environment and teams

Optional

  • MS Products basic knowledge (MS Office (Outlook, Teams, OneDrive), Windows 10, Active Directory, Azure Cloud)
  • Hardware (Notebook, Desktop) basic knowledge
  • Network (LAN/WAN), Zscaler, basic knowledge

What we offer

  • Attractive working conditions and social benefits: work in a big, international high-tech company, sports cards (MultiSport & CityFit), Lux Med private medical care, relocation package, induction by a team of experienced professionals, co-financing of glasses, life insurance, MyBenefit platform, fresh fruit days, language allowances
  • Talent and development programs aimed at developing technical and soft skills: Foreing languages classes, training programs, transparent career paths
  • “Open door” culture - work in international environment, friendly working atmosphere: flexible working hours, hybrid work model, tk Volunteer team, Sports Team, sports activities funded by company

Skriv i din ansøgning, at du fandt jobbet på ofir.dk


IT Support Specialist with German

Network (junior)
Microsoft Azure Cloud (junior)
Active Directory (junior)
Windows 10 (junior)
MS Office (junior)
Your responsibilities

  • Serving as L1 Support in our Global Support Team for infrastructure and/or application environment
  • Serving as User Support in areas like: desktop, cloud services etc.
  • Receiving and responding to submitted support tickets, incoming calls and e-mails regarding infrastructure problems
  • Investigation on troubleshooting of problems in MS products
  • Identification, failure analysis and problem solving via phone or email
  • Incident recording and tracking in a ticketing tool
  • Incidents processing to other support groups
  • User management in various systems
  • Establishing FAQ for users
  • Creating and updating of knowledge base
  • Taking part in interesting projects (innovative process automation

Our requirements

  • Fluent written and spoken German (min. B2), communicative English (min. B1)
  • Eager to learn with great interest in technology
  • Bachelor’s Degree is desirable
  • Willing to work in international environment and teams

Optional

  • MS Products basic knowledge (MS Office (Outlook, Teams, OneDrive), Windows 10, Active Directory, Azure Cloud)
  • Hardware (Notebook, Desktop) basic knowledge
  • Network (LAN/WAN), Zscaler, basic knowledge

What we offer

  • Attractive working conditions and social benefits: work in a big, international high-tech company, sports cards (MultiSport & CityFit), Lux Med private medical care, relocation package, induction by a team of experienced professionals, co-financing of glasses, life insurance, MyBenefit platform, fresh fruit days, language allowances
  • Talent and development programs aimed at developing technical and soft skills: Foreing languages classes, training programs, transparent career paths
  • “Open door” culture - work in international environment, friendly working atmosphere: flexible working hours, hybrid work model, tk Volunteer team, Sports Team, sports activities funded by company

Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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