IT Supporter (2nd line)

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Annoncen er udløbet, og stillingen kan ikke længere søges. Opslaget vises udelukkende som reference

Company Description

Handling billions of transactions annually, Nets is among the top payment processors in Europe. We keep a tight focus on making it even easier and more intuitive for our customers to handle digital payments and related services. This has made us a trusted partner to more than 700,000 merchant outlets, including 140,000 online merchant outlets, more than 260,000 enterprises and over 250 banks across Europe.

Job Description

Changing the future of payments takes strong personalities
At Nets, you’ll develop in a fast-growing tech company in a high-paced, high-impact market. Working to change the future of payments, it’s not just skills and ambition that gets the job done, it’s the full package that makes the difference. Together, we impact the lives of everyone around us by powering an easier tomorrow for every citizen, bank, business and colleague. What powers you at work?

You’ll be part of our technical support team within online payments, who are handling day to day technical questions from our customers and colleagues, mixed up with projects – both internal and with customers. As the need for technical expertise in our customer dialogues is growing, so are our teams.

You’ll be powering the technical support team for online payments
As an 2nd lvl supporter you’ll join an open and sharing community with highly skilled colleagues. Take for example Casper who’s been around for the last 9 years securing quality in our customers integrations and describes himself as 5% outdoor hiker. You can come as you are and be at your best at Nets. You’ll even find the freedom to balance an exciting job with life outside of work.

Your key tasks and responsibilities are:

  • Take part in customer integration projects, big and small
  • Answer technical questions from customers in meetings and through mail or phone
  • Act as internal stakeholder towards our IT- and product departments in prioritization of development for our products and services


Skills, ambition and that little personal twist make you succeed
Your professional skills and experience form most of your qualifications, but it’s also your personality that makes the difference at Nets. The combination of technical interest and a customer driven mindset will make you succeed in this role.

Qualifications

Your qualifications include:

  • Great experience within B2B technical support
  • Must be fluent in Danish & English
  • Some experience within project management
  • Basic understanding within HTML, CSS and JS

Additional Information
Your CV will be prioritized if you have experience in integrating and/or supporting APIs (RESTful or SOAP/WSDL).

As you will be working with primarily Danish speaking customers, you need to be fluent in both Danish and English.

Apply now to power your career
Apply with your CV as soon as possible. We will close down position as soon as the right candidate is found. If you want, you can attach a short video clip. If you’re curious to learn more about the job, you’re welcome to contact Andreas Ringheim, Support Manager on anrin@nets.eu. We shall close recruitment as soon as candidate is found.

You can meet more of our personalities by visiting our careers page:
https://www.nets.eu/careers/employees/Pages/default.aspx

We conduct background checks on relevant candidates through our partner Semac, www.semac.no.

Skriv i din ansøgning, at du fandt jobbet på ofir.dk


IT Supporter (2nd line)

Company Description

Handling billions of transactions annually, Nets is among the top payment processors in Europe. We keep a tight focus on making it even easier and more intuitive for our customers to handle digital payments and related services. This has made us a trusted partner to more than 700,000 merchant outlets, including 140,000 online merchant outlets, more than 260,000 enterprises and over 250 banks across Europe.

Job Description

Changing the future of payments takes strong personalities
At Nets, you’ll develop in a fast-growing tech company in a high-paced, high-impact market. Working to change the future of payments, it’s not just skills and ambition that gets the job done, it’s the full package that makes the difference. Together, we impact the lives of everyone around us by powering an easier tomorrow for every citizen, bank, business and colleague. What powers you at work?

You’ll be part of our technical support team within online payments, who are handling day to day technical questions from our customers and colleagues, mixed up with projects – both internal and with customers. As the need for technical expertise in our customer dialogues is growing, so are our teams.

You’ll be powering the technical support team for online payments
As an 2nd lvl supporter you’ll join an open and sharing community with highly skilled colleagues. Take for example Casper who’s been around for the last 9 years securing quality in our customers integrations and describes himself as 5% outdoor hiker. You can come as you are and be at your best at Nets. You’ll even find the freedom to balance an exciting job with life outside of work.

Your key tasks and responsibilities are:

  • Take part in customer integration projects, big and small
  • Answer technical questions from customers in meetings and through mail or phone
  • Act as internal stakeholder towards our IT- and product departments in prioritization of development for our products and services


Skills, ambition and that little personal twist make you succeed
Your professional skills and experience form most of your qualifications, but it’s also your personality that makes the difference at Nets. The combination of technical interest and a customer driven mindset will make you succeed in this role.

Qualifications

Your qualifications include:

  • Great experience within B2B technical support
  • Must be fluent in Danish & English
  • Some experience within project management
  • Basic understanding within HTML, CSS and JS

Additional Information
Your CV will be prioritized if you have experience in integrating and/or supporting APIs (RESTful or SOAP/WSDL).

As you will be working with primarily Danish speaking customers, you need to be fluent in both Danish and English.

Apply now to power your career
Apply with your CV as soon as possible. We will close down position as soon as the right candidate is found. If you want, you can attach a short video clip. If you’re curious to learn more about the job, you’re welcome to contact Andreas Ringheim, Support Manager on anrin@nets.eu. We shall close recruitment as soon as candidate is found.

You can meet more of our personalities by visiting our careers page:
https://www.nets.eu/careers/employees/Pages/default.aspx

We conduct background checks on relevant candidates through our partner Semac, www.semac.no.

Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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