IT Supporter

IT Supporter for the ServiceDesk, EMEA team

Join a collaborative, diverse and international team in the Global Video Management Systems leader. Our open platform technology, open business model and open company culture have fueled our company for 20 years and made us a leading global player in the video management system industry. Here, you and your colleagues work with solutions that help organizations manage risks, protect people and assets, optimize processes and reduce costs. Welcome to the open platform company.

Milestone Systems is recruiting an enthusiastic IT Supporter for our International IT ServiceDesk team, EMEA. The team is dynamic and with very high trust between the peers.

Your responsibilities will involve:

  • The main responsibility is to provide excellent IT support to our users
  • Improve or create processes related to IT service desk, to provide best possible service
  • Ensure customer satisfaction – with great empathy and understanding of costumer needs
  • Creation and setup of computers, printers, mobile phones, etc.
  • Handling licenses and maintain software subscriptions etc.
  • Security on client equipment, patch management and AV
  • Conference room setup and maintenance
  • Access control and VMS maintenance
  • Participation in projects based on the agile method
  • Keeping up with technology needs in Milestone

Qualifications and Educational Requirements:

  • IT education, such as IT-supporter or equivalent practical experience
  • Several years or more experience
  • Experience from operational tasks associated with the IT infrastructure will be seen, as a plus but is not a requirement

Preferred personal skills and competencies:

  • Good communicator - creating relationships and can advise and mediate complex contexts
  • Result-oriented - working systematically, structured, and targeted
  • Outgoing - enthusiastic in attitude and finds energy in helping coworkers
  • Passionate - optimize workflows and document these
  • English - both vocally and in writing
  • Technical – Microsoft, Apple OS, SCCM, Office 365, security tools
  • Openness – “go to guy” in the team

Apply
If you want to take on this exciting challenge and become a part of our fast-growing technology company, submit your application incl. CV in English no later than the 13 July 2020

If you have any questions about the position, please contact Manager, IT ServiceDesk EMEA Kenneth Hansen via email kha@milestone.dk or visit our website: www.milestonesys.com

Build your career here!

Help us make the world see
You will become part of an ambitious, international company in rapid growth with development sites in Denmark, Bulgaria and Spain – and offices all over the world. We are technology driven as we are developing and maintaining one of the most advanced IP video surveillance systems in the world. Innovation is not only important for us. It’s a part of our DNA. We believe in trust, mutual respect, a healthy worklife balance and room for all voices to be acknowledged. As such, we expect you to engage, speak up, and make a difference for our customers, your colleagues and yourself. Read more at milestonesys.com
 

Milestone Systems is a global industry leader in open platform IP v


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