Customer Service Agent Part-Time

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ABOUT NORSE PROJECTS

Norse Projects is a Scandinavian clothing brand with a focus on performance outerwear and ready-to-wear. Our mission is to reinterpret the classic codes of sportswear for a modern context through innovation, fabrication and aesthetics.

Drawing inspiration from our Nordic roots and geographical surroundings, we are constantly driven to create seasonally adaptable solutions to conquer the urban and natural environment.

 

THE POSITION

Norse Projects is looking for a part-time, experienced customer service agent to work alongside the customer service and marketing team. The position is 10-12 hours a week with the possibility of more during busy periods. The working hours are Monday to Friday between 9am and 5pm in our HQ in Holmen, Copenhagen.

 

RESPONSIBILITIES

#Respond to customer enquiries via email and social media

#Handle claim and repair requests from B2B and B2C customers

#Order handling and payment management

#To be in correspondence with PostNord, DHL, etc. regarding inbound and outbound shipments

#Frequent contact with warehouse and stores

 

REQUIREMENTS

#You are fluent in English and Danish (our business language is English and most of our enquiries are in English but there are occasional Danish requests).

#You are tech-savvy and comfortable behind a computer.

#You are service minded and structured.

#You possess team player qualities and are willing to help your team members.

  • #You have relevant customer service or retail experience.

 

CULTURE

At Norse Projects, we are building a menswear brand for the long run by modernizing classic archetypes through technology and a Nordic approach to design and living.

The Norse Projects team is comprised of many international individuals from all over the world. Our staff are passionate about art, design, culture, and clothing, and we ask that prospective applicants have the same interests.

Surrounded by nature in Holmen, the position is based at our head office in Copenhagen, Denmark.

We look forward to receiving your application. Please include a CV and cover letter in English.

For inquiries or questions: alh@norseprojects.com

Skriv i din ansøgning, at du fandt jobbet på ofir.dk


Customer Service Agent Part-Time

ABOUT NORSE PROJECTS

Norse Projects is a Scandinavian clothing brand with a focus on performance outerwear and ready-to-wear. Our mission is to reinterpret the classic codes of sportswear for a modern context through innovation, fabrication and aesthetics.

Drawing inspiration from our Nordic roots and geographical surroundings, we are constantly driven to create seasonally adaptable solutions to conquer the urban and natural environment.

 

THE POSITION

Norse Projects is looking for a part-time, experienced customer service agent to work alongside the customer service and marketing team. The position is 10-12 hours a week with the possibility of more during busy periods. The working hours are Monday to Friday between 9am and 5pm in our HQ in Holmen, Copenhagen.

 

RESPONSIBILITIES

#Respond to customer enquiries via email and social media

#Handle claim and repair requests from B2B and B2C customers

#Order handling and payment management

#To be in correspondence with PostNord, DHL, etc. regarding inbound and outbound shipments

#Frequent contact with warehouse and stores

 

REQUIREMENTS

#You are fluent in English and Danish (our business language is English and most of our enquiries are in English but there are occasional Danish requests).

#You are tech-savvy and comfortable behind a computer.

#You are service minded and structured.

#You possess team player qualities and are willing to help your team members.

  • #You have relevant customer service or retail experience.

 

CULTURE

At Norse Projects, we are building a menswear brand for the long run by modernizing classic archetypes through technology and a Nordic approach to design and living.

The Norse Projects team is comprised of many international individuals from all over the world. Our staff are passionate about art, design, culture, and clothing, and we ask that prospective applicants have the same interests.

Surrounded by nature in Holmen, the position is based at our head office in Copenhagen, Denmark.

We look forward to receiving your application. Please include a CV and cover letter in English.

For inquiries or questions: alh@norseprojects.com

Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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