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Marketplace Specialist EMEA

We’re changing the way people enjoy wine, and consequently disrupting one of the oldest industries on the planet. By harnessing the power of technology and social behavior, we’ve created the world’s largest - and smartest - wine community and marketplace. Over the next ten years, the global market for online wine sales is expected to grow significantly and Vivino will be at the forefront of this growth. Now is the time to join a fast paced and growing team.

 

Based in Copenhagen and reporting to The Head of Marketplace Operations, the Marketplace Specialist is responsible for the success of our Merchants and will play a critical role in the growth and success of the marketplace business.

RESPONSIBILITIES

  • Collect and consolidate data/reports in order to track performance against goals
  • Develop and create operational processes for Merchant Partners to follow
  • Develop trusting and valuable relationships with our Merchant Partners
  • Ownership of key business products/functions
  • Serve as a resource for any high level escalations related to the Marketplace
  • Drive projects that improve the growth & scalability of the Marketplace business
  • Identify opportunities using OE methodology
  • Advocate relentlessly for our Marketplace Merchants
  • Support and guide senior executive decision-making
  • Manage internal relationships with Key Internal Partners

QUALIFICATIONS AND SKILLS

  • Experience in managing/developing external partners
  • Strong analytical and OE problem-solving skills
  • Experience in influencing broader organizational direction by advocating for our merchants
  • Ability to dive in and find answers to questions that may not yet be documented
  • Ability to efficiently handle a very busy schedule
  • Proven experience in using data in order to drive the right business outcomes
  • Proficient in an EMEA Language Preferred
  • Strong verbal and written communication skills
  • Bachelor’s Degree Required

ABOUT VIVINO

TRUSTED BY MILLIONS TO DISCOVER AND BUY THE RIGHT WINE EVERY TIME

Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions of wine lovers. Vivino’s unique wine shopping experience leverages community data to suggest personalized wine recommendations for each individual user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and Apple devices.

We are a fast paced, growing team with offices in San Francisco, California and Copenhagen, Denmark. We also have teams around the world in the UK, Netherlands, Italy, Spain, Germany, France, Ireland and Hong Kong.

Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer.We do not see wine as a commodity, but as an offering of a cultural experience that was once out of reach for many, but is now open to everyone.

VIVINO’S FIVE CORE VALUES ARE:

  • Always Strive for Better
  • Work Together
  • Earn and Offer Trust
  • Be Approachable
  • Lead with Data

 

VIVINO OFFERS EMPLOYEES OF OUR COPENHAGEN TEAM:

  • Awesome work culture with few formal procedures and limits
  • A diverse team of many nationalities
  • Possibility to visit our San Francisco office
  • Friday wine bar with free wine
  • Lunch catering
  • Pension plan
  • Health insurance

We also learn about and explore the wonderful world of wine together on a regular basis through tastings and events.A passion for and interest in wine is helpful, but not required.

 

COMMITMENT TO DIVERSITY AND INCLUSION

Vivino is an equal opportunity employer (EOE) and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status or any other characteristic protected by applicable federal, state, or local law.

CONTACT

To apply for this position, click this link.


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