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Nets are looking for service consultants to their Nordic Retention Team!

Nets is looking for skilled sales and customer representatives to their Nordic Retention department, where they primarily handle all customers who call to terminate their agreements with Nets on Payment Terminals, International Acquirer Agreements and Dankort.

The customers you will be working with are based in Norway, Finland or Sweden. You must therefore speak one of these three languages.


Your primary tasks will consist of:

  • Answering calls from customers who wishes to terminate their agreement with NETS/TELLER and retaining the customers.
  • Expanding the existing accounts.
  • Contacting existing customers.
  • Building customer relations.

As Nets’ new employee you will benefit from:

  • An attractive wage of minimum 30.000 DKK / 39.500 SEK/ 39.400 NOK/ 3.960 EUR per month.
  • Training in sales argumentation for use in both inbound and outbound.
  • An opportunity to develop your talent in a business that encompasses all aspects of the digital payment value chain.
  • Being part of a department with great ambitions with plenty of social activities within sports, culture and social network.
  • A great pension and health insurance scheme.
  • An informal work environment, where colleagues help and support each other.


Your profile:

We are looking for someone who:

  • Has previously worked in a Call-Center. 
  • Thrives in working with sales goals.
  • Has strong communication skills and speaks and writes one or more of the Nordic languages (Swedish, Finnish or Norwegian).
  • Are known as a great listener and are great at building customer relations in purpose of the retention.
  • Are able to perform under pressure and keep a cool mind.

The most important thing is your personality and high work ethic – the rest you will learn through professional training and ongoing education.

As Nets is located in Ballerup, you must live in or around Copenhagen, or be willing to commute. Does this sound interesting? Send your application today! Employment will be from the start of January or February 2018.



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