Norwegian speaking service profiles for international support team - both student workers and fulltime employees

Do you care about the environment and do you believe in sustainable energy – then join our international service and support team at our headquarter in Copenhagen

ARE YOU A SERVICE PROFILE, WHO WANTS TO MAKE A DIFFERENCE – BOTH IN DAILY PERFORMANCE AND SETTING THE AGENDA IN RENWABLE ENERGY SOURCES – THEN THIS IS A UNIQUE OPPORTUNITY FOR BEING A PART OF A DYNAMIC, INTERNATIONAL TEAM

MAIN TASKS

The task is to provide a professional service and support by phone, social media and e-mail for owners of electric cars, ensuring the overall customer experience by:

  • Supporting and guiding customers in the use of e.g. chargers
  • Service and assistance on various requests
  • Adapt and execute market initiatives according to defined campaigns
  • Ensure the communication flow to external technicians and departments

QUALIFICATIONS

  • College degree, mathematic or technical line preferably, but not a requirement
  • Language skills:

           Norwegian fluently, written and spoken           English, high level, written and spoken           Additional Nordic language skills are a plus, but not a requirement

  • IT flair

JOB EXPERIENCE

  • 6-12 months’ experience in Customer Service, Customer Support, Administration or the like

You are a team player, both for your colleagues in the team and your colleagues in the other departments of the company. However, most importantly is your attitude and motivation to make a difference ensuring the team exceed expectations

WE OFFER

A unique opportunity to be part of a dynamic team in an exciting and fast developing company, with a great culture and where 2 days are never the same

Variable hours and Social Club.

Salary package – salary paid in DKK, language bonus, pension and health insurance

Interested?

Please send your application and CV to jobhr@moranti.com soonest possible, ref. “International support team”


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330039565Phoenix-3c1c2b1112019-06-07T00:00:00Norwegian speaking service profiles for international support team - both student workers and fulltime employees

Do you care about the environment and do you believe in sustainable energy – then join our international service and support team at our headquarter in Copenhagen

ARE YOU A SERVICE PROFILE, WHO WANTS TO MAKE A DIFFERENCE – BOTH IN DAILY PERFORMANCE AND SETTING THE AGENDA IN RENWABLE ENERGY SOURCES – THEN THIS IS A UNIQUE OPPORTUNITY FOR BEING A PART OF A DYNAMIC, INTERNATIONAL TEAM

MAIN TASKS

The task is to provide a professional service and support by phone, social media and e-mail for owners of electric cars, ensuring the overall customer experience by:

  • Supporting and guiding customers in the use of e.g. chargers
  • Service and assistance on various requests
  • Adapt and execute market initiatives according to defined campaigns
  • Ensure the communication flow to external technicians and departments

QUALIFICATIONS

  • College degree, mathematic or technical line preferably, but not a requirement
  • Language skills:

           Norwegian fluently, written and spoken           English, high level, written and spoken           Additional Nordic language skills are a plus, but not a requirement

  • IT flair

JOB EXPERIENCE

  • 6-12 months’ experience in Customer Service, Customer Support, Administration or the like

You are a team player, both for your colleagues in the team and your colleagues in the other departments of the company. However, most importantly is your attitude and motivation to make a difference ensuring the team exceed expectations

WE OFFER

A unique opportunity to be part of a dynamic team in an exciting and fast developing company, with a great culture and where 2 days are never the same

Variable hours and Social Club.

Salary package – salary paid in DKK, language bonus, pension and health insurance

Interested?

Please send your application and CV to jobhr@moranti.com soonest possible, ref. “International support team”

Do you care about the environment and do you believe in sustainable energy then join our international service and support team at our headquarter in Copenhagen ARE YOU A SERVICE PROFILE, WHO WANTS TO MAKE A DIFFERENCE BOTH IN DAILY PERFORMANCE AND SETTING THE AGENDA IN RENWABLE ENERGY SOURCES THEN THIS IS A UNIQUE OPPORTUNITY FOR BEING A PART OF A DYNAMIC, INTERNATIONAL TEAM MAIN TASKS The task is to provide a professional service and support by phone, social media and e-mail for owners of electric cars, ensuring the overall customer experience by: Supporting and guiding customers in the use of e.g. chargers Service and assistance on various requests Adapt and execute market initiatives according to defined campaigns Ensure the communication flow to external technicians and departments QUALIFICATIONS College degree, mathematic or technical line preferably, but not a requirement Language skills: Norwegian fluently, written and spoken English, high level, written and spoken Additional Nordic language skills are a plus, but not a requirement IT flair JOB EXPERIENCE 6-12 months experience in Customer Service, Customer Support, Administration or the like You are a team player, both for your colleagues in the team and your colleagues in the other departments of the company. However, most importantly is your attitude and motivation to make a difference ensuring the team exceed expectations WE OFFER A unique opportunity to be part of a dynamic team in an exciting and fast developing company, with a great culture and where 2 days are never the same Variable hours and Social Club. Salary package salary paid in DKK, language bonus, pension and health insurance Interested? Please send your application and CV to jobhr@moranti.com soonest possible, ref. International support team11jobnet3c1c2b11100000000000aDK_OFIR_02DKDanmark228DKK2019-08-01T00:00:0000010EuropaDanmarkSjælland & øerStorkøbenhavnKøbenhavn3543415Moranti Services A/S11Bådehavnsgade 2A2450København SVDKDanmark0jobhr@moranti.comDKDanmarkDKDanmark7Deltid46Permanent774905JobNet5001442500144210007-06-20190https://dispatcher.ofir.dk/statistic/register?context=FeedEntrySearchedCount&feedId=dc2beb84&entryId=3c1c2b11https://dispatcher.ofir.dk/statistic/register?context=FeedEntryDisplayCount&feedId=dc2beb84&entryId=3c1c2b11https://dispatcher.ofir.dk/statistic/register?context=JobApplicationInitiatedCount&feedId=dc2beb84&entryId=3c1c2b11&page=ShowJob&component=SendApplicationButtonhttps://dispatcher.ofir.dk/statistic/register?context=JobApplicationAppliedCount&feedId=dc2beb84&entryId=3c1c2b11&page=EmailApplyForm&component=SendApplicationButton1Dansk3Læse/ tale913230Kundeservicemedarbejder2Salg362037132jobhr@moranti.comjobhr@moranti.comDKDanmarkDKDanmark330053808Svensktalande It-Supporter (projektbaserad anställning)Robot Kan du hj lpa och rådgiva våra fantastiska kunder? I Zitcom håller vi oss sysselsatta, och vår kundportf lj v xer. r du någon som erbjuder utm rkt service, och som gillar att gå the extra mile f r kunden, så kanske DU r den VI s ker till vårt dedikerade tekniska kundserviceteam. Vi r i behov av en ny skicklig medarbetare, som kan s kra att vi forts tter att ge våra kunder en 5-stj rnigt service. Som en del av teamet kommer dina prim ra uppgifter att vara: hj lpa och ge råd till våra kunder i våra varum rken Surftown och UnoEuro, med sina frågor och utmaningar via telefon, chatt och e-post - både svensk och engelsk talande kunder utf ra våra Service Desk-tj nster och bidra till merf rs ljningen av dessa via telefon och e-post. Naturligtvis ser vi till att du får en grundlig introduktion och utbildning i våra produkter och system. Dina kollegor r inte bara passionerade att hj lpa våra kunder, utan också varandra. Du blir en del av ett ungt, professionellt och engagerat team, d r tonen r informell och humoristisk. Din bakgrund och profil Din pedagogiska bakgrund r inte så viktig. Det viktigaste f r oss r att du r nyfiken, fokuserad och kan hantera en h g inl rningskurva. Bara din fantasi begr nsar dina utvecklingsm jligheter, om du: har l tt f r att l ra och r motiverad av att l ra dig nya saker r bekant med de mest anv nda CMS-systemen, så som Wordpress, Joomla och Umbraco talar och skriver svenska och engelska på h g nivå r en lagspelare och en bra kollega. Det r också en f rdel om du: har kunskap inom PHP7 eller asp.net Core på hobbynivå har kunskaper inom hosting - både Linux och Windows. Din (kanske) blivande arbetsgivare Zitcom A S r ett av Danmarks ledande hosting- och cloudleverant rer f r små och medelstora f retag. Vi erbjuder olika l sningar så som webbhotell, dom ner och olika CMS-system f r många svenska, danska och engelska talande kunder. Vi blev korade till Danmarks b sta IT-f retag 2017 av Computerworld, men vi n jer oss inte med detta utan arbetar vidare mot nya mål. Vi r 190 anst llda som lskar ett h gt tempo. Konversationen i f retaget r informellt och med en glimten i gat. Strukturen r platt och utan verkst llande kontor. Som anst lld hos Zitcom A S erbjuder vi: Utveckling av dina yrkeskunskaper Rabatter och anst llningserbjudanden så som fitness, massage och f rsk frukt En m ngd sociala evenemang och personalresor - ven på avdelningenivå. Information och ans kning Låter detta något f r dig och eller har du frågor om positionen? r du v lkommen att kontakta vår Customer Service Manager, Marcus Ribbing på 46 734024488. Om du vill ans ka till positionen kan du anv nda knappen s k jobbet . Vi utv rderar och intervjuar kontinuerligt kandidater f r positionen, så skicka din ans kan så snart som m jligt. Tj nsten r på 37 timmar vecka. Arbetsplats: Arne Jacobsens All 15, 2 våning, 2300 K penhamn (h ger vid Metron restad) Tilltr de: Snarast m jligt. Anst llningen r en projektanst llning som str cker sig t.o.m 31 8 - 2020.

Kan du hjälpa och rådgiva våra fantastiska kunder?

I Zitcom håller vi oss sysselsatta, och vår kundportfölj växer. Är du någon som erbjuder utmärkt service, och som gillar att gå ”the extra mile” för kunden, så kanske DU är den VI söker till vårt dedikerade tekniska kundserviceteam. Vi är i behov av en ny skicklig medarbetare, som kan säkra att vi fortsätter att ge våra kunder en 5-stjärnigt service.

Som en del av teamet kommer dina primära uppgifter att vara:

  • hjälpa och ge råd till våra kunder i våra varumärken Surftown och UnoEuro, med sina frågor och utmaningar via telefon, chatt och e-post - både svensk och engelsk talande kunder  
  • utföra våra Service Desk-tjänster och bidra till merförsäljningen av dessa via telefon och e-post.  

Naturligtvis ser vi till att du får en grundlig introduktion och utbildning i våra produkter och system. Dina kollegor är inte bara passionerade att hjälpa våra kunder, utan också varandra. Du blir en del av ett ungt, professionellt och engagerat team, där tonen är informell och humoristisk.

Din bakgrund och profil

Din pedagogiska bakgrund är inte så viktig. Det viktigaste för oss är att du är nyfiken, fokuserad och kan hantera en hög inlärningskurva. Bara din fantasi begränsar dina utvecklingsmöjligheter, om du:

  • har lätt för att lära och är motiverad av att lära dig nya saker  
  • är bekant med de mest använda CMS-systemen, så som; Wordpress, Joomla och Umbraco  
  • talar och skriver svenska och engelska på hög nivå    
  • är en lagspelare och en bra kollega.  

 Det är också en fördel om du:

  • har kunskap inom PHP7 eller asp.net/Core på hobbynivå  
  • har kunskaper inom hosting - både Linux och Windows.  

Din (kanske) blivande arbetsgivare 

Zitcom A/S är ett av Danmarks ledande hosting- och cloudleverantörer för små och medelstora företag. Vi erbjuder olika lösningar så som; webbhotell, domäner och olika CMS-system för många svenska, danska och engelska talande kunder. Vi blev korade till Danmarks bästa IT-företag 2017 av Computerworld, men vi nöjer oss inte med detta utan arbetar vidare mot nya mål.

Vi är 190 anställda som älskar ett högt tempo. Konversationen i företaget är informellt och med en glimten i ögat. Strukturen är platt och utan verkställande kontor.   Som anställd hos Zitcom A/S erbjuder vi:    

  • Utveckling av dina yrkeskunskaper    
  • Rabatter och anställningserbjudanden så som fitness, massage och färsk frukt    
  • En mängd sociala evenemang och personalresor - även på avdelningenivå.

Information och ansökning

Låter detta något för dig och/eller har du frågor om positionen? Är du välkommen att kontakta vår Customer Service Manager, Marcus Ribbing på +46 734024488.   

Om du vill ansöka till positionen kan du använda knappen "sök jobbet".

Vi utvärderar och intervjuar kontinuerligt kandidater för positionen, så skicka din ansökan så snart som möjligt.

Tjänsten är på 37 timmar/vecka.

Arbetsplats: Arne Jacobsens Allé 15, 2 våning, 2300 Köpenhamn (höger vid Metron Örestad)   

Tillträde: Snarast möjligt. Anställningen är en projektanställning som sträcker sig t.o.m 31/8 - 2020.

Zitcom a/sKøbenhavn S2019-07-05T00:00:002019-08-27T00:00:00
330053082Proaktiv og serviceorienteret Customer Success Manager til Håndværker.dk A/SRobot Vil du være med til at skabe branchens mest sublime kundeoplevelser? Er du en person, der brænder for den gode kundeservice og tror på at kun det bedste er godt nok til vores kunder? Så er det nok dig vi leder efter. Vi er på jagt efter den person, der både kan indgå i et ungt team og skabe en verdensklasse oplevelse for vores partnere og som trives i high performance kultur, med glade kollegaer. Er du struktureret og god til at holde overblikket? Kan du tænke hurtigt - uden det går ud over serviceniveauet. - Så kan du meget vel være vores nye medarbejder kundesupporter. Hvad forventer vi af dig? Hos håndværker.dk sætter vi høje krav til os selv, og den ideelle kandidat trives i et konkurrencepræget miljø, hvor resultaterne er en naturlig del af vores dagligdag. Du er: Mødestabil Super serviceminded Velformuleret i skrift og tale. Løsningsorienteret Trives i dynamiske omgivelser med højt aktivitetsniveau Har lyst til opgaverne og er arbejdsom flittig Kan arbejde under deadlines I besiddelse af godt humør og positiv dynamisk energi Teamplayer Struktureret Om jobbet: Din primære opgave vil bestå i kontakte og besvare indgående opkald fra samarbejdspartnere og kunder. Det er derfor vigtigt, at du har en smilende telefonstemme og altid brænder for at yde en god kundeservice. Vi forestiller os, at du kan lide at tale med mange forskellige mennesker hver dag, hurtigt kan sætte dig ind i den konkrete sag - og nyder at yde en god service og rådgivning via telefonen. Du sætter en ære i at vende en udfordring til god løsning for begge parter. Opgaverne vil være: Telefonisk og skriftlig support til eksisterende samarbejdspartnere og kunder Opsøgende kontakt til eksisterende samarbejdspartnere for at skabe bedre relation Opfølgning på reklamationer fra samarbejdspartnere og kunder Mindre salgs- og mersalgsopgaver til både nye og eksisterende kunder Ad hoc opgaver Og du samtidig: Har solid erfaring med Customer Success måske fra en SaaS virksomhed, hvor du har leveret synlige resultater, fx forbedret churn eller rating på Trustpilot. Formår at tale med håndværkere og forstår den verden, vi agerer i. Kan bidrage til at skabe en struktureret hverdag for dig selv og dine kollegaer, så deadlines overholdes. Så er der gode chancer for, at du er den person, vi leder efter. Vi tilbyder: Du bliver en del af en dygtig Customer Success afdeling på 4 personer udover dig Vi tilbyder en attraktiv lønpakke efter kvalifikationer Du bliver en del af en spændende rejse hvor ambitionerne er store - vi vokser hele tiden Vi er markedsleder Du bliver en del af et spændende team hvor god arbejdskultur sættes højt Vi går meget op i vores kultur og sociale arrangementer Vi har slush ice maskine, mandags slik og fredagsmorgenmad Du får lov til at bidrage til vores videre udvikling af vores allerede velfungerende afdeling Arbejdstid er opdelt i vagter fra 7:00-19:00 i hverdagene og ca. en lørdag om måneden fra 9:00-16:00 Håndværker.dk er med sine over 29.000 håndværkere, markedsleder når det handler om at matche slutbrugere med håndværkere. Vi er 35 glade kollegaer som sætter kultur meget højt, vi tror på - at glade medarbejdere kommer før kunder og forretning, hvilket smitter af på vores kunder, som mærker vores høje fokus på høj kundetilfredshed. Vi er alle passionerede om vores arbejde, og lægger en stor indsats i at skabe gennemsigtighed når danskerne skal finde en dygtig håndværker. Det praktiske Håndværker.dk holder til i lækre, lyse lokaler på Islands Brygge med gåafstand til metroen. Ansøgningsfrist: Hurtigst muligt - vi afholder samtaler løbende. For ansøgning, klik her: https: forms.gle 7Y3z5xymoxePPgMLA

Vil du være med til at skabe branchens mest sublime kundeoplevelser? Er du en person, der brænder for den gode kundeservice og tror på at kun det bedste er godt nok til vores kunder?

Så er det nok dig vi leder efter.

Vi er på jagt efter den person, der både kan indgå i et ungt team og skabe en verdensklasse oplevelse for vores partnere – og som trives i high performance kultur, med glade kollegaer. Er du struktureret og god til at holde overblikket? Kan du tænke hurtigt - uden det går ud over serviceniveauet. - Så kan du meget vel være vores nye medarbejder/kundesupporter.

Hvad forventer vi af dig?

Hos håndværker.dk sætter vi høje krav til os selv, og den ideelle kandidat trives i et konkurrencepræget miljø, hvor resultaterne er en naturlig del af vores dagligdag. 

Du er:

  • Mødestabil
  • Super serviceminded
  • Velformuleret i skrift og tale.
  • Løsningsorienteret
  • Trives i dynamiske omgivelser med højt aktivitetsniveau
  • Har lyst til opgaverne og er arbejdsom/flittig
  • Kan arbejde under deadlines 
  • I besiddelse af godt humør og positiv/dynamisk energi
  • Teamplayer
  • Struktureret

Om jobbet:

Din primære opgave vil bestå i kontakte og besvare indgående opkald fra samarbejdspartnere og kunder. Det er derfor vigtigt, at du har en smilende telefonstemme og altid brænder for at yde en god kundeservice.

Vi forestiller os, at du kan lide at tale med mange forskellige mennesker hver dag, hurtigt kan sætte dig ind i den konkrete sag - og nyder at yde en god service og rådgivning via telefonen. Du sætter en ære i at vende en udfordring til god løsning for begge parter.   

Opgaverne vil være:

  • Telefonisk og skriftlig support til eksisterende samarbejdspartnere og kunder
  • Opsøgende kontakt til eksisterende samarbejdspartnere for at skabe bedre relation
  • Opfølgning på reklamationer fra samarbejdspartnere og kunder
  • Mindre salgs- og mersalgsopgaver til både nye og eksisterende kunder
  • Ad hoc opgaver 

Og du samtidig:

  • Har solid erfaring med Customer Success måske fra en SaaS virksomhed, hvor du har leveret synlige resultater, fx forbedret churn eller rating på Trustpilot.
  • Formår at tale med håndværkere og forstår den verden, vi agerer i.
  • Kan bidrage til at skabe en struktureret hverdag for dig selv og dine kollegaer, så deadlines overholdes.

Så er der gode chancer for, at du er den person, vi leder efter. 

Vi tilbyder: 

  • Du bliver en del af en dygtig Customer Success afdeling på 4 personer udover dig 
  • Vi tilbyder en attraktiv lønpakke efter kvalifikationer
  • Du bliver en del af en spændende rejse hvor ambitionerne er store - vi vokser hele tiden
  • Vi er markedsleder
  • Du bliver en del af et spændende team hvor god arbejdskultur sættes højt 
  • Vi går meget op i vores kultur og sociale arrangementer 
  • Vi har slush ice maskine, mandags slik og fredagsmorgenmad
  • Du får lov til at bidrage til vores videre udvikling af vores allerede velfungerende afdeling 
  • Arbejdstid er opdelt i vagter fra 7:00-19:00 i hverdagene og ca. en lørdag om måneden fra 9:00-16:00 

 

Håndværker.dk er med sine over 29.000 håndværkere,  markedsleder når det handler om at matche slutbrugere med håndværkere. Vi er 35 glade kollegaer som sætter kultur meget højt, vi tror på - at glade medarbejdere kommer før kunder og forretning, hvilket smitter af på vores kunder, som mærker vores høje fokus på høj kundetilfredshed. Vi er alle passionerede om vores arbejde, og lægger en stor indsats i at skabe gennemsigtighed når danskerne skal finde en dygtig håndværker. 

Det praktiske

Håndværker.dk holder til i lækre, lyse lokaler på Islands Brygge med gåafstand til metroen.

Ansøgningsfrist: Hurtigst muligt - vi afholder samtaler løbende.

For ansøgning, klik her: https://forms.gle/7Y3z5xymoxePPgMLA

 

Håndværker.dk A/SKøbenhavn S2019-07-03T00:00:002019-08-26T00:00:00
330051599Swedish Speaking Customer Service AdvisorRobot We are looking for the very best customer service talent to match our customers expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we will teach you the rest! The Work This role consists of resolving customer enquiries via telephone, email, Web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry ordering and product return exchange inquiries. Provide high quality, premium customer service via chat, telephone and email in Swedish Assist in continuous improvement projects to help keep processes efficient and customers happy Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. Translations To ensure you are working within the required targets e.g. call length, quality, speed of answering queries Record accurately the outcome of your contact into the database Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required Understand and comply with all company and client security requirements, Policies, and Procedures To support customers and respond to queries such as returns process, product enquires, questions regarding orders etc. Workplace, Contact Applying The workplace is Sitel s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV. Salary is DKK 18 290,00 per month. We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. For more information about Sitel go to website, or have a look at our FaceBook page.

We are looking for the very best customer service talent to match our customers' expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we will teach you the rest!

The Work

This role consists of resolving customer enquiries via telephone, email, Web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry/ordering and product return/exchange inquiries.

  • Provide high quality, premium customer service via chat, telephone and email in Swedish
  • Assist in continuous improvement projects to help keep processes efficient and customers happy
  • Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. Translations
  • To ensure you are working within the required targets e.g. call length, quality, speed of answering queries
  • Record accurately the outcome of your contact into the database
  • Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required
  • Understand and comply with all company and client security requirements, Policies, and Procedures
  • To support customers and respond to queries such as returns process, product enquires, questions regarding orders etc.

Workplace, Contact & Applying

The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV.

Salary is DKK 18 290,00 per month.

We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. 

For more information about Sitel go to website, or have a look at our FaceBook page.

SITEL DENMARK ApSKøbenhavn SV2019-07-01T00:00:002019-08-23T00:00:00
330051595Finnish Speaking Customer Service AdvisorRobot Do you speak Finnish fluently? Do you love exceeding customers expectations? Do you want to be part of a strong team at a dynamic workplace? Then we have the role for you! About you We are looking for the very best customer service talent to match our customers expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we will teach you the rest! Why you should join Sitel At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues. Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions. Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme. The Work You will have to deliver an exceptional support and service on the market over phone and email to product users who contact us with questions on function, handling orders, or any other enquiries. To complement the quality of the products, we have to ensure the service accompanied live up to the highest possible standards. Workplace, Contact Applying The workplace is Sitel s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV. We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. For more information about Sitel go to http: www.sitel.com, or have a look at our FaceBook page.

Do you speak Finnish fluently? Do you love exceeding customers’ expectations? Do you want to be part of a strong team at a dynamic workplace?

Then we have the role for you!

About you

We are looking for the very best customer service talent to match our customers' expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we will teach you the rest!

Why you should join Sitel

At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues.

Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions.

Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme.

The Work

You will have to deliver an exceptional support and service on the market over phone and email to product users who contact us with questions on function, handling orders, or any other enquiries.

To complement the quality of the products, we have to ensure the service accompanied live up to the highest possible standards.

Workplace, Contact & Applying

The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV.

We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. 

For more information about Sitel go to http://www.sitel.com, or have a look at our FaceBook page.

SITEL DENMARK ApSKøbenhavn SV2019-07-01T00:00:002019-08-26T00:00:00
330051559Norwegian Speaking Customer Service AdvisorRobot Do you speak Norwegian? Do you want a meaningful job in a global company? Then we have the role for you! Why you should join Sitel At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues. Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions. Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme. The Work This role consists of resolving customer enquiries via telephone, email, web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry ordering and product return exchange inquiries. Provide high quality premium customer service via chat, telephone and email in Norwegian. Assist in continuous improvement projects to help keep processes efficient and customers happy. Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. translations. To ensure you are working within the required targets e.g. call length, quality, speed of answering queries. Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required Understand and comply with all company and client security requirements and Policies and Procedures Workplace, Contact Applying The workplace is Sitel s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV. Working hours on the Norwegian speaking line are Monday to Friday from 08:00-16:00. We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. For more information about Sitel go to www.sitel.com, or have a look at our FaceBook page.

Do you speak Norwegian? Do you want a meaningful job in a global company? Then we have the role for you!

Why you should join Sitel

At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues.

Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions.

Our office is nice and spacious with open working stations. We have health insurance and a great pension scheme.

 

The Work

This role consists of resolving customer enquiries via telephone, email, web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry/ordering and product return/exchange inquiries.

  • Provide high quality premium customer service via chat, telephone and email in Norwegian.
  • Assist in continuous improvement projects to help keep processes efficient and customers happy.
  • Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. translations.
  • To ensure you are working within the required targets e.g. call length, quality, speed of answering queries.
  • Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required
  • Understand and comply with all company and client security requirements and Policies and Procedures

 

Workplace, Contact & Applying

The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV.

Working hours on the Norwegian speaking line are Monday to Friday from 08:00-16:00.

We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. 

For more information about Sitel go to www.sitel.com, or have a look at our FaceBook page.

SITEL DENMARK ApSKøbenhavn SV2019-07-01T00:00:002019-08-23T00:00:00
da-DK

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