Principal Service Delivery Officer in Tax Services Remediation Program (fixed-term)

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Annoncen er udløbet, og stillingen kan ikke længere søges. Opslaget vises udelukkende som reference

Job Description

Who are we?
Tax Services & Customer Reporting is an important area in LC&I Technology & Services providing dividend taxation and investment reporting services to all clients in the Danske Bank Group. We are a diverse group of more than 50 specialists spread across Denmark and Lithuania.

Our mission is to provide timely, efficient and high quality customer service and process administrative tasks related to tax services and investment reporting. By joining us, you will become a part of a newly created Tax Services Remediation Program of around 30-50 highly specialised colleagues in Denmark and Lithuania, play a significant role in achieving our mission, and be part of culture where we take pride in our work and care about each other’s wellbeing.

What will you be doing?
As our new team member, you will be assigned to different projects within the Tax Services Remediation Program, work hand-in-hand with project managers and project teams, and collaborate with a variety of internal and external stakeholders to ensure Tax Services are built on solid operational foundation relying on efficient and compliant processes. In your day-to-day work, you will report to Head of Tax Services Remediation Program or one of the project managers within the Program.

Your main responsibilities include (but are not limited to):

  • Contribution to one or several remediation projects within Tax Services Remediation Program
  • Maintenance and development of business processes, internal work procedures and instructions
  • Design and implementation of quality, regulatory and business controls
  • Maintenance of customer documentation
  • Reporting to authorities and internal stakeholders
  • Proactive escalation and registration of risk events and participation in risk mitigation actions
  • Ad-hoc assistance to other teams within Tax Services and Customer Reporting area
  • Knowledge and expertise sharing, training other team members
  • This is a one-year contract with the possibility to secure permanent position at Danske Bank.

    Who are you?
    As our ideal candidate, you bring extensive experience in investment or tax domains, possess strong knowledge of Tax Services and have a comprehensive understanding of operational processes, risks and risk mitigation. Furthermore, you are proactive and you thrive in an ever-changing environment where your “can do” attitude always enables you to roll up your sleeves and deliver.

    In addition to the above, you ideally have:

  • Analytic and structured approach, and you can work both on your own and together with others
  • Customer-focus and a strong sense of ownership, driving tasks through to a successful conclusion
  • Ability to read, understand and interpret regulatory requirements
  • Experience in process analysis and mapping
  • Experience in creating, developing and updating process documentation and procedures
  • Advanced English skills
  • What can we offer?
    As we are a leading Scandinavian bank with a global footprint, we will offer you many opportunities to grow your career and develop your competencies. We have leaders who will inspire and support you to succeed, and we offer you great flexibility and freedom under responsibility.

    Skriv i din ansøgning, at du fandt jobbet på ofir.dk


    Principal Service Delivery Officer in Tax Services Remediation Program (fixed-term)

    Job Description

    Who are we?
    Tax Services & Customer Reporting is an important area in LC&I Technology & Services providing dividend taxation and investment reporting services to all clients in the Danske Bank Group. We are a diverse group of more than 50 specialists spread across Denmark and Lithuania.

    Our mission is to provide timely, efficient and high quality customer service and process administrative tasks related to tax services and investment reporting. By joining us, you will become a part of a newly created Tax Services Remediation Program of around 30-50 highly specialised colleagues in Denmark and Lithuania, play a significant role in achieving our mission, and be part of culture where we take pride in our work and care about each other’s wellbeing.

    What will you be doing?
    As our new team member, you will be assigned to different projects within the Tax Services Remediation Program, work hand-in-hand with project managers and project teams, and collaborate with a variety of internal and external stakeholders to ensure Tax Services are built on solid operational foundation relying on efficient and compliant processes. In your day-to-day work, you will report to Head of Tax Services Remediation Program or one of the project managers within the Program.

    Your main responsibilities include (but are not limited to):

  • Contribution to one or several remediation projects within Tax Services Remediation Program
  • Maintenance and development of business processes, internal work procedures and instructions
  • Design and implementation of quality, regulatory and business controls
  • Maintenance of customer documentation
  • Reporting to authorities and internal stakeholders
  • Proactive escalation and registration of risk events and participation in risk mitigation actions
  • Ad-hoc assistance to other teams within Tax Services and Customer Reporting area
  • Knowledge and expertise sharing, training other team members
  • This is a one-year contract with the possibility to secure permanent position at Danske Bank.

    Who are you?
    As our ideal candidate, you bring extensive experience in investment or tax domains, possess strong knowledge of Tax Services and have a comprehensive understanding of operational processes, risks and risk mitigation. Furthermore, you are proactive and you thrive in an ever-changing environment where your “can do” attitude always enables you to roll up your sleeves and deliver.

    In addition to the above, you ideally have:

  • Analytic and structured approach, and you can work both on your own and together with others
  • Customer-focus and a strong sense of ownership, driving tasks through to a successful conclusion
  • Ability to read, understand and interpret regulatory requirements
  • Experience in process analysis and mapping
  • Experience in creating, developing and updating process documentation and procedures
  • Advanced English skills
  • What can we offer?
    As we are a leading Scandinavian bank with a global footprint, we will offer you many opportunities to grow your career and develop your competencies. We have leaders who will inspire and support you to succeed, and we offer you great flexibility and freedom under responsibility.

    Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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