Job Description
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for a Program Manager who enjoys both a buzz and a challenge?
Program Manager
Full-time, home based in Denmark
We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don’t just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
In this role, you are responsible for managing all aspects of an assigned client portfolio of accounts in France. This includes client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues.
A snapshot of this opportunity
Support multiple customer’s travel programs and projects Liaise with local country contacts, both internal and external Identify and develop business opportunities Client retention and contract negotiation Implementation and business consolidation Responsible for the financials (budgets, billing, payment and profitability) Achieve Service Level Agreement (SLA) / Key Performance Indicators (KPIs) Escalation of operational issues Leverage the relationships within your team to increase knowledge and exchange information How you can set yourself apart
College / University degree Extensive experience in travel industry Knowledge of BCD Travel Products and Services Good command of the English and Danish language Thorough knowledge of travel industry technology and business knowledge Effective communications skills (oral, written & presentation) Able to travel What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com.
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