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Quality Technician

Niko is looking for an experienced Quality Technician for our Quality Team dealing with quality control and quality related customer support

 

To further strengthen our operation of quality control and maintain our high level of technical customer support, we are currently looking for an experienced, quality-conscious and technically strong person to join our Quality Team at Competence Center Detection in Sønderborg. Your overall task will be to contribute to ensuring that our products meet our high expectations. 

 

Job description

As Quality Technician, you will support the Quality Team by performing root cause analysis on defective products returning from customers. You will define and conduct tests as well as analyzing and providing technical summaries where needed. Moreover, you will handle and secure the registration of complaints and quality cases in our database. 

You will support Customer Service during field interventions with technical expertise. When time allows, you will support Research & Development in creating test set-up in terms of production or performing confidence tests. In addition, you will be responsible for the following tasks:

  • Conducting preliminary analysis of electronic products regarding complaints
  • Performing incoming and outgoing quality inspection of products
  • Handling of quality cases, quality control, deviations, analysis and reporting
  • Contributing to troubleshooting and conclusions in our production of electronic products

 

Your working base will be in Sønderborg, and you will be a part of the Quality Team consisting of a Quality Technician and the Quality Manager, who are very experienced and dedicated to their work. Moreover, you will collaborate with colleagues internally in the Niko Group and various people externally. You will refer to the Quality Manager at the Competence Center Detection in Sønderborg. 

 

Background and skills

For this position, your educational background is electrotechnical engineer. Our certified standards are ISO 9001, ISO 45001 and ISO 14001, which serve as basis for our quality management system. Furthermore, we expect that you have +3 years of experience working with quality in a similar position, preferably within the electronic business. In addition, you possess the following competencies: 

  • Experience with technical equipment and electronics
  • Experience working with data in a database
  • Strong analytical skills with a high-quality level
  • Good reporting skills
  • Customer-oriented mindset 
  • Good collaborative skills

 

On a personal level, you are systematic, meticulous and persistent in terms of tasks. You are able to have many tasks at your plate, but at the same time, you pay attention to details. You have a commercial mindset, and you strive to achieve a high level of customer satisfaction in the handling of customer support, complaints and service. You have written and verbal communication skills in English and Danish.

 

If you have questions or would like to know more about this position, please contact Søren Kamp Mortensen from zubstanz at + 45 2548 8050 or e-mail skm@zubstanz.dk

 

 

We make buildings work better for you!

Niko is a family owned company based in Sint-Niklaas, Belgium. Niko designs and produces switching material, lighting control and home automation. Our solutions minimize energy consumption and improve user comfort. Niko Group employs more than 600 people in 10 countries. Niko Nordic in Sønderborg, Denmark, is competence centre for detectors and handles sales and distribution of Nikos product range in Denmark, Sweden and Norway.

 

A good place to work

At Niko you get the opportunity to unfold and stimulate your skills in a highly technological and innovative environment. We aim at having a good and inspiring work environment where you can both use and develop your knowledge and talents. We do believe that dedicated employees are the fundament for the continued growth and development of Niko. 


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