Sales Account Manager

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POSITION OVERVIEW

Alarm.com, a rapidly growing and entrepreneurial technology company, is seeking a Sales Account Manager to join our International Team, reporting to the Director of Business Development in Europe. This position will be responsible for new sales growth, day-to-day client account management, technical training and support for key customer accounts across the Nordic region. The successful candidate will be our market expert in the region, will identify and onboard new partner accounts and support with pre-sales engineering, in-country launch planning and training, and ongoing account development. This role will ensure that our partners build and grow over time by understanding and utilizing the full suite of Alarm.com services, ranging from backend integrations and support tools to end user features and functionality. The ideal candidate will be well versed in technology, have a keen problem solving sense, demonstrate strong communication skills, and be prepared to travel to client locations around Europe.

RESPONSIBILITIES

The Sales Account Manager’s primary job responsibilities will include:

  • Owning and managing the relationships with partners in the Nordic region.
  • Lifecycle Account management; identifying potential new partners in region, engaging and launching new accounts, providing ongoing local support for mutual business growth.
  • Pre-sales engineering support for key prospects and accounts, assisting with launch planning and go to market activities, and ongoing account training and support.
  • Acting as a technical escalation point for partners to raise potential issues in the region.
  • Developing knowledge and propositions for entry into new markets and verticals.
  • Gathering feedback from partners and end-user customers on local market needs.
  • Staying up to date with Alarm.com product and feature releases, enabling them for partners.
  • Testing new products and services for local market readiness, providing appropriate feedback.
  • Representing Alarm.com at various trade shows and other events.
  • Traveling extensively across the region to engage with and support partners and accounts.
  • REQUIREMENTS

  • Degree level (or equivalent) qualification in an Engineering, IT, or Sciences field is preferred
  • 3-5 years work experience in sales account management or technical support role
  • Language requirements; Professional/native Swedish, Danish or Norwegian language speaker, plus fluent English – additional European languages would be preferred
  • A highly motivated and organized self-starter with excellent problem solving skills
  • The ability to communicate professionally with customers, vendors and internal team colleagues both in writing and verbally
  • Able to operate independently and show a commitment to meeting client & company deadlines
  • Excellent interpersonal skills, with a natural customer service orientation
  • Ability to work flexible hours in order to collaborate with US-based business development team
  • Experience in Security, CCTV, Access Control, or IoT-related smart-home industry would be preferred
  • WHY WORK FOR ALARM.COM?

  • Collaborate with outstanding people : We hire only the best. Our quality standards are high and our employees enjoy working alongside other high achievers.
  • Make an immediate impact : New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. You are empowered to perform as soon as you join the Alarm.com team!
  • Gain well rounded experience : Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business.
  • Work with latest technologies : As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and backend application development and hosting.
  • Focus on fun : Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and an annual corporate retreat.
  • Skriv i din ansøgning, at du fandt jobbet på ofir.dk


    Sales Account Manager

    POSITION OVERVIEW

    Alarm.com, a rapidly growing and entrepreneurial technology company, is seeking a Sales Account Manager to join our International Team, reporting to the Director of Business Development in Europe. This position will be responsible for new sales growth, day-to-day client account management, technical training and support for key customer accounts across the Nordic region. The successful candidate will be our market expert in the region, will identify and onboard new partner accounts and support with pre-sales engineering, in-country launch planning and training, and ongoing account development. This role will ensure that our partners build and grow over time by understanding and utilizing the full suite of Alarm.com services, ranging from backend integrations and support tools to end user features and functionality. The ideal candidate will be well versed in technology, have a keen problem solving sense, demonstrate strong communication skills, and be prepared to travel to client locations around Europe.

    RESPONSIBILITIES

    The Sales Account Manager’s primary job responsibilities will include:

  • Owning and managing the relationships with partners in the Nordic region.
  • Lifecycle Account management; identifying potential new partners in region, engaging and launching new accounts, providing ongoing local support for mutual business growth.
  • Pre-sales engineering support for key prospects and accounts, assisting with launch planning and go to market activities, and ongoing account training and support.
  • Acting as a technical escalation point for partners to raise potential issues in the region.
  • Developing knowledge and propositions for entry into new markets and verticals.
  • Gathering feedback from partners and end-user customers on local market needs.
  • Staying up to date with Alarm.com product and feature releases, enabling them for partners.
  • Testing new products and services for local market readiness, providing appropriate feedback.
  • Representing Alarm.com at various trade shows and other events.
  • Traveling extensively across the region to engage with and support partners and accounts.
  • REQUIREMENTS

  • Degree level (or equivalent) qualification in an Engineering, IT, or Sciences field is preferred
  • 3-5 years work experience in sales account management or technical support role
  • Language requirements; Professional/native Swedish, Danish or Norwegian language speaker, plus fluent English – additional European languages would be preferred
  • A highly motivated and organized self-starter with excellent problem solving skills
  • The ability to communicate professionally with customers, vendors and internal team colleagues both in writing and verbally
  • Able to operate independently and show a commitment to meeting client & company deadlines
  • Excellent interpersonal skills, with a natural customer service orientation
  • Ability to work flexible hours in order to collaborate with US-based business development team
  • Experience in Security, CCTV, Access Control, or IoT-related smart-home industry would be preferred
  • WHY WORK FOR ALARM.COM?

  • Collaborate with outstanding people : We hire only the best. Our quality standards are high and our employees enjoy working alongside other high achievers.
  • Make an immediate impact : New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. You are empowered to perform as soon as you join the Alarm.com team!
  • Gain well rounded experience : Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business.
  • Work with latest technologies : As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and backend application development and hosting.
  • Focus on fun : Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and an annual corporate retreat.
  • Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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