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Senior Infrastructure and Cloud Engineer

Description

 

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com

Our employees are our foundation. Sitecore is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents and over 20 countries. 

 

Position Summary

Sitecore is experiencing spectacular growth all over the world.  To build on Sitecore’s success and growth, we are looking for an experienced Infrastructure and Cloud Engineer who has the potential to step into an Infrastructure architect role as well. Sitecore IT has a global footprint and we have Infrastructure engineers in AMCAS, Europe, and Asia region. The person in this position will work closely with the rest of the global team and share hands-on responsibilities in his region. The position might include potential travel to other regions.

  

The Infrastructure team is charged with building, maintaining, and troubleshooting all internal infrastructure from firewalls, virtualization and storage, network, and user end-points configurations as well as all internally used cloud services at Sitecore. The  team also collaborates with the IT-Sec department to maintain and uphold the security posture of these environments. There is close cooperation with all internal stakeholders especially the Engineering DevOps team as they are a major consumer of infrastructure resources. Currently, we are seeing a need for an experienced engineer with a focus on configuration management and asset compliance as well as a person, who can work in a Cloud-centric infrastructure environment.

 

Responsibilities

  • Oversee and ensure cross-platform (Windows, MAC) client deployment and configuration compliance
  • Provide technical infrastructure support with vulnerability and patching remediation cycles on both Windows and Mac as well as application patching
  • Oversee and ensure regular reporting on internal assets, their state and build out a CMDB database in ServiceNow to support ITIL process lifecycle
  • Collaborate with other senior team members to design and architect the infrastructure to support the needs of the business in the future
  • Lead and design the technical infrastructure processes associated with asset lifecycle, integrate solutions into existing infrastructure, consult on development projects, help deploy solutions that meet business and technical requirements
  • Work and support across Sitecore teams to ensure company needs are aligned with the IT strategy
  • Assess emerging technologies and stay abreast of industry trends, give advice on investments prices vs performance
  • Support the transition to a more process-driven IT Service Management approach though knowledge and understanding basic ITIL best practice

 

 Job Qualifications 

  • Several years of experience within IT infrastructure and operations
  • Hands-on experience with managing Microsoft SCCM for security patching, OS imaging, and deployment is a must.
  • Experience with JAMF, Intune, vulnerability management, asset management, and CMDB is a must.
  • Experience with administering a large virtualization environment on VMware and Azure Cloud platform.
  • Experience with managing large, complex shared tenant Azure cloud environment with multiple subscriptions.
  • Experience and knowledge of basic security practices for on-premises and cloud environments would be an asset.
  • Strong communication skills, and the ability to effectively communicate with technical and non-technical audiences at all levels in the company.
  • Knowledge of emerging technologies and vendor landscape.
  • Track record of successfully having managed vendors.

  

Opportunity

  • To work in a High-Performance international environment
  • Great opportunities for personal growth and development.
  • Opportunity to develop technical and architectural competencies.

  

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.


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