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Senior Product Manager - Data Insights

We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

As Senior Product Manager, you will have an important role in evolving Trustpilot’s review platform and shape how companies use reviews to learn and improve on their business and how consumers can be more confident in their buying journey.

Your main responsibility will be to influence and drive the Data Insights product vision and strategy, while working closely with your own dedicated team in building high-quality data products. With a professional focus on user experience, you’ll work closely with talented designers, engineers, analysts, researchers and data scientists to ensure rapid discovery and delivery of high-impact data products that solve real problems for real customers.

In your role, you will:

  • Lead a cross-functional team of engineers, design, analysts and research
  • Collaborate with our Data Science and Analytics team to help Trustpilot customers gain competitive advantage through Data Insights
  • Take full ownership of the product, the prioritisation of new features and enhancements to existing ones by interacting directly with customers and capturing input from stakeholders to ensure that your team is working on the most impactful projects
  • Gather knowledge about the problems you’re tackling through research and regular interactions with end-users; define and frame these problems together with your team
  • Collaborate with your team and others in thinking big and in imagining future solutions that solve these problems
  • Constantly evaluate if your solutions are solving the problem through quantitative and qualitative measures, both in beta’s and after full launch
  • Own and maintain the quality of the product areas your team is responsible for
  • Motivate your team and the people around you to do the best work possible

We are looking for people with:

  • Experience as a product manager (several years), with a proven experience of shipping impactful products
  • Solid experience working with quantitative and qualitative customer insights and data, working with user research, a/b test, design research and analytics to make data driven decisions. You are eager to learn and aware that valuable information can come from both positive and negative results through experimentation.
  • Good understanding of how to apply Data Science and Machine Learning to traditional data/statistical challenges
  • You have a natural aptitude for translating data insights with ability to influence new strategies based on facts
  • Open-minded team-oriented person with professional communication skills
  • Get-things-done mindset, self-motivated and results-driven with a take charge attitude to handle the full development cycle of a product
  • Friendly, knowledgeable, and motivational to others. Open to diversity in all shapes and sizes

We are:

Our product & technology team is split between Copenhagen, Vilnius and Edinburgh. We work in cross-functional agile product teams. It's our job to make cool products that people everywhere will love. So, we think bigger and better than your average bear. We work fast to deliver relevant, valuable products, and we always deliver. Of course, alongside all that hard work, we like to play, whether it's ping pong, making apps, or making you laugh out loud with our crazy humour.

We offer:

  • An opportunity to work alongside talented, passionate people in a rapidly growing, fast-paced company - we are entering a key part of an exciting international growth journey
  • Autonomy - we’re here to guide you, but you define your own trajectory
  • A challenging and equal opportunity workplace with diverse perspectives and ideas
  • Competitive salary, bonus and benefits package
  • A flexible, Scandinavian work-life balance
  • Supportive colleagues who have a desire to learn, share and innovate
  • Continuous learning with opportunities to grow your skills and develop your career
  • A casual office where you can grab a snack, play a game of foosball or have a beer with fellow Trusties after work
  • Lots of nice little perks like free breakfast, snacks, drinks, healthy lunches served every day and fun social events

Application:

To apply for this position, please submit your CV and a cover letter telling us why you think you'd be great for this job.  

If you have questions, please feel free to contact our Talent Acquisition Specialist, Nataliia Tolstikova at nat@trustpilot.com 

Application Deadline:

15th of January

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

Trustpilot is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Trustpilot is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trustpilot are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Trustpilot will not tolerate discrimination or harassment based on any of these characteristics. Trustpilot encourages applicants of all ages.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.


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