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Service Engineer, Kolding

Do you have a genuine interest in technical issues and customer service with focus on quality? Are you keen on working and communicating with different cultures? Are you interested in a position where personal talent and capability can be demonstrated and noticed quickly, and great results recognized and rewarded? Would you like to join a global market leading company in the ice cream industry?  

Gram Equipment is currently hiring Service Engineers for the After Sales & Service Department. In this position you will have the opportunity to travel globally in order to commission and service first class ice cream equipment. This role is based in Denmark and you will report to the Head of Global Installation & Service based in Kolding, Denmark.

Tasks  
• Equipment installation and commissioning (worldwide) setup / start-up   
• Repairs, service and commissioning of ice cream equipment all around the world  
• Maintenance and fault detection on highly automated equipment  
• Technical support of the customer on-site  
• Performing all scheduled maintenances / Inspections and preparation of service reports  
• Deliver service products and support to our customers to maximize their system performance  
• Interface with customers to establish and maintain a continuous positive relationship as well as follow-up with customers concerns and problems   
• Maintain and administer customer files and reports  
• Commissioning projects at the customer and able to carry out customer trainings.  

Qualifications and Experience  
• Bachelor degree in Electrical, Automation and Mechanical engineering AND/OR a background as Automatic Control Technician/ Electrician/Mechanic.
• 5-10 years of practical experience with hands-on skills (preferably on-site experience)  
• Advantage with experience in PLC programming, HMI and electrical design  
• Experience preferred in food handling equipment possibly in installation, commissioning and/or maintenance  
• Advantage with experience of pneumatic systems.

English is the Group language and you are expected to master it both in oral and writing.  

Personal Qualifications
• Able to work under pressure and solve issues independently   
• Resourceful and creative in developing solutions to on-site problems  
• Willing to work overtime and flexible hours on customer’s site  
• Responsive to customer needs and ability to maintain positive customer relationships  
• Strong organizational skills and proactive approach   
• Good interpersonal and communication skills.

Please note that you must be able to travel globally and extensively (~min 200 days/year).

With Gram Equipment you will find an informal atmosphere as well as competent and dedicated colleagues. We offer you an exciting position with a lot of responsibility and excellent possibilities for both personal and professional development.

Read more at www.gram-equipment.com

Application
We are aiming at filling the position as soon as possible and take in applicants as they come in. If you have any questions to the position, please contact Service & Support Coordinator Jesper Gaarde on +45 4099 9612. Please apply for the position through the link in the add.


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