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Service Operations Analytics Partner

Service Operations Analytics Partner 
DK, Aarhus | Professional | Full-Time 
| ID:  14530

Are you an experienced and innovative person ready to join an international environment? Then we have got the opportunity for you!

Service > Business Improvement >  Analytics Partnering & Products

The Service Analytics department is anchored within Business Improvement and is globally responsible for enabling more than 10,000 employees to make decisions by creating transparency and actionable insights on the most common use cases across the value chain in Service. The actionable insights are primarily delivered through business intelligence visualisation tools & the output from advanced analytics models. The department is a Center of Excellence in Service with strategic responsibility to drive performance management at all levels of the service business. 
The role reports to the Head of Analytics for Service and supports the Service Operations management team with data analytical topics within the Service Operational processes.

Responsibilities

  • Engage with the Service Operations management team to support the transparency on performance and prioritise efforts for improvements 
  • Identify opportunities for performance improvements and discuss with management and experts on how to capture value within predictive and prescriptive maintenance, quality issues on components and repairs; create transparency on best practice and set benchmarks
  • Act as a global Data Product owner on self-service analytical tools (PowerBI) for end-users working in the Service operational processes to deliver actionable insights 
  • Act as a global Data Product owner on advanced analytical products to deliver decision support based on predictive and prescriptive analytical models
  • Capture requirements for development from end-users, technical and process experts, continuously prioritising the backlog, working with Service Analytics Development team to scope work, improving UX/UI, testing and securing adoption by engaging and training end-users in the products you own
  • Actively promote knowledge sharing on best practices within the Service Analytics team and key stakeholders
  • Qualifications

  • Master's Degree in Engineering or Economics and Business Administration
  • Minimum of 5 years of experience within operational business development, operational excellence, operational business analytics or performance management for a large industrial manufacturing or industrial service business
  • Several years of hands-on experience with data analytics and building dashboard or other reporting tools on data visualisation software such as PowerBI, Tableau, Qlik, etc. 
  • Experience working agile would be beneficial
  • Experience with building or collaborating with teams building advanced analytical models is beneficial
  • Proficiency in English both verbal and written
  • Competencies
    On a personal level, we expect you to have the following competencies:

  • Curious, self-motivated and focused on creating significant impact with great results
  • Innovative problem-solver with the ability to adapt to new/changing situations
  • Ability to build positive relations and manage stakeholders at all organisational levels in a multi-cultural matrix organisation
  • Ability to work with both highly technical and business-oriented leaders, and translate technical topics into value for the business
  • Business-minded and understanding of technical and process-related challenges and opportunities
  • Professional facilitator with great communication skills
  • What we offer
    This role offers the opportunity to be a key part of bringing the analytics and digitalisation agenda to life for the largest renewable energy company. The position is critical in defining the data analytics agenda in Vestas where you will have the opportunity to scope the initiatives and deliver the impact.

    Additional Information
    Primary work location: Aarhus, Denmark. 

    Approximately 40 days of travelling per year is to be expected.
    For additional information on the position, please contact Senior Recruiter – Aleksandra Arias (Gdansk, Poland) at +48 668 869 468.
    You can apply online by clicking on the “Apply Online” button at the top or bottom of this page. Please apply no later than 17th April.

    About Vestas

    Vestas is the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and with more than 113 GW of wind turbines in 81 countries, we have installed more wind power than anyone else. 

    Through our industry-leading smart data capabilities and unparalleled more than 96 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions. 

    Together with our customers, Vestas’ more than 25.000 employees are bringing the world sustainable energy solutions to power a bright future.

    Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills and perspectives, and gives everyone equal access to opportunity. 

    We invite you to learn more about Vestas by visiting our website at www.vestas.com and following us on our social media channels.


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