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Solution Delivery Manager

The world needs to change. Corruption and bribery is a major source of poverty and injustice, and holds back growth and equal opportunities. At GAN we build software that helps companies do the right thing - and do so in the right way. GAN offers a connected and automated approach to compliance processes, ranging from whistle-blowing, policy management and training to due diligence and screening. We are ambitious in our efforts to build world class products for our customers, and for that we need the best people to join our team.

 

What we are looking for

 

We're looking for a charismatic self-starter and a proactive, technical individual who is experienced in onboarding enterprise customers of all levels of sophistication and who wants to grow their career in our fast-paced organization. 

 

The ideal candidate is an experienced project manager who can manage a software implementation process from A to Z, on time and following a detailed project plan.

 

This is a great opportunity to become a key member of our Customer Success team located in Copenhagen.

 

What you will do

 

  • Delight our customers with a fast paced efficient onboarding on our platform, enabling them to deliver value within their organization asap
  • Become a specialist in the GAN platform
  • Present our implementation methodology and set expectations with customers
  • Own the project and the related implementations from contract execution to go-live
  • Execute on a precise project plan in order to deliver on time
  • Communicate and align regularly with internal and external stakeholders
  • Ensure global cooperation with various team members and stakeholders

 

Who are we looking for

 

  • Several years experience in a project management and/or implementation role
  • Previous experience in a customer facing role in a SaaS company
  • Demonstrated ability to drive technical projects and ensure on-time delivery
  • Proficient with project management software and processes
  • Solid technical understanding and general understanding of technologies such as AWS, SaaS, Cloud and System Integration – and ability to hold a technical discussion with customers
  • Masters/Bachelors degree is a nice to have
  • Impeccable communication skills and fluent in English, which is key to happy clients
  • Passionate about customer success and making life simpler with technology
  • Immaculate time management and organizational skills


Who we are

 

A highly diverse team spanning a wide range of both professional and cultural backgrounds - from compliance lawyers and researchers to technology experts, designers and developers. This is a unique setup within our industry and the perfect foundation for revolutionizing the compliance space by raising the bar through innovative technology.

 

We are +70 people divided between our three offices located in Copenhagen, London and New York.

 

What we offer

 

  • Competitive salary, plus share/stock options.
  • Excellent growth opportunities.
  • Work with an amazing team of talented and motivated people who love their work.
  • Flexible working hours.
  • Contribute to a truly important cause - work with purpose.
  • A real impact on the company’s growth and evolution.
  • Great office space and central  location in the heart of Copenhagen near Kgs. Have.
  • Social activities; quizzes, movie nights, DHL run, Friday bars, Summer/Christmas parties and much, much more.
  • Amazing lunch, free soft drinks, fruit, snacks and great coffee.


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