Student Assistant, Client Success Management - Swedish speaker

We’re Europe's largest platform for professional services. At Ageras, we create visibility into the market of legal and financial services. Our Clients range from private citizens to small- and midsize businesses across Europe, who are looking for a lawyer, accountant, or bookkeeper (our Partners).

Right now, we’re looking for an ambitious student to join our successful Client Success team. As our Student Assistant, you’ll be interviewing our clients; consulting and investigating their needs. Your primary responsibility will be to collect enough information on the client’s case so we can help solve their problem. You will:

  • Interview and clarify details of the client over phone
  • Consult and set expectations on the client case
  • Write and transform information into a client case, that will be posted on our platform
  • Serve as the voice of the client internally at Ageras
  • Assist and guide our clients to successfully find a Bookkeeper, Lawyer or Accountant
  • In general, support the Client Success Team

Requirements

You are:

You empathise easily with people and can build relationships quickly over a phone. As a person, you are the type who wants to go “above-and-beyond” to give clients a spectacular experience and you take pride in supporting them through the customer journey.

Maybe you are a studying for a Bachelor's degree and eager to use your learning in practice – maybe you have been working with customers before from another student job? To us, it is important that you are ambitious, with a sound business understanding, and have a strong will to develop – not only yourself, but this position. You also have:

  • Near-native Swedish language skills and excellent English language skills
  • An ability to learn quickly and a great collaboration skills
  • An ability to maintain the highest integrity and compliance in everything you do
  • And a focused, quality conscious and organized approach to your work

This is a part time position, minimum 10 hours a week. You can expect to work both during daytime and evenings, as we are open for client calls from 9:00 – 21:00.

Benefits

We think you will love it here. At Ageras, we take fun seriously, because motivated Agerians equal happy clients and partners. Driven by our HR team, we offer a social, collaborative, high performing and energetic work environment. We care about where your career will be in 2, 3, or 5+ years – and in getting you there. This is really an opportunity to grow with one of the fastest growing companies in Northern Europe.

  • We serve breakfast and lunch every day – and drink a very decent coffee.
  • We offer a competitive compensation package
  • We have Fun Friday bars on our huge rooftop terrace - which also happens to hold our mini-golf course

Interested?

Now that we have caught your attention, it is time for you to catch ours. Please send us your English resume and a simple 1-page cover letter where you tell us why you are the right fit for us. All applications are continuously evaluated, but you can expect to hear from us within 4 weeks.

If you have any questions regarding the position, please contact Recruiter, Imke Wieboldt at +45 77 34 80 92.

About Ageras

At Ageras, we are all about making complex things simple, and that is because we believe it to be more fair, transparent, and empowering. We are building a simple ecosystem connecting clients to lawyers, accountants, and bookkeepers. We are a high-growth technology startup with 80 employees in Copenhagen, and after 5 years we now have a footprint in Denmark, Sweden, Norway, the Netherlands, Germany – with more countries to come.


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