Student Assistant, Customer Service

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Georg Jensen is looking for a Student Assistant for Customer Support, B2C, who is eager to deliver exceptional customer service and has an avid passion for serving our customers. The team consists of 4 highly motivated customer service employees and you will report to the Team Lead.

What we offer
We offer an exciting position in a global company with a strong brand and a culture built on a deep and rich heritage of Danish design and craftsmanship. Our work environment is positive and dynamic with highly qualified colleagues in an international atmosphere. You will have great opportunity to influence the development and the nature of the position as well as create value for colleagues and business partners worldwide.

Georg Jensen has a leading market position in the high-end Jewellery market and premium Home Product market with distribution to the best retailers in the market. We strive to protect our strong brand position to ensure our customers continue to be inspired by Georg Jensen products.

The role
The Student Assistant will help the team to ensure continuous and constructive dialog with customers and other partners. You can expect to work 8 hours per week from our office in Frederiksberg. We are flexible to accommodate the working hours of your studies, but we also expect you to be able to support us during times with stringent deadlines. In this role, you will be tasked with a broad array of customer service tasks within E-commerce.  

The area of responsibilities includes

  • Handling daily requests from customers, primarily within Scandinavia & UK
  • Handling & processing of orders (customer orders, returns, claims, repairs, product launches, product information minor shipping & account related queries)
  • Various assignments to support the team members
Your Profile:
  • Customer and sales oriented
  • Excellent telephone manor, hereunder relational skills
  • Excellent prioritization skills
  • Ability to multitask
  • Service minded and flexible
  • High stress threshold
  • Extrovert personality
  • Commercial, professional and proactive mind set
  • Accommodating
The ideal candidate has the following competences:
  • Passionate about adding value to the business
  • Ability to think innovatively and solution-oriented
  • Strong numerical skills and an analytical mind-set
  • Strong team player with a service minded attitude as well as being able to work independently in own area of responsibilities Dynamic, energetic and proactive, and structured
  • Ability to work well under pressure and deliver results on time in collaboration with the team
  • Business proficiency in English and Danish with strong communication skills
Resumes:
We only accept resumes sent through the link. The resumé must be submitted no later than May 31, 2022. We will be performing interviews ongoing in the process and look to fill the position as soon as possible. We look forward hearing from you.

Contact:
For further information regarding the position, please contact Henrik Persson at email henrik.persson@georgjensen.com. We also recommend that you visit our website at www.georgjensen.com. 

Place of work:
Georg Jensen Head Quarters, Sdr. Fasanvej 7, 2000 Frederiksberg

Georg Jensen is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables.
We pride ourselves on our more than 1.200 highly skilled, service minded and passionate employees, stationed both at our Headquarter in Copenhagen, Denmark and throughout our global presence with 10 international subsidiaries, representing close to 100 stores and 1600 wholesale accounts globally.
 

Skriv i din ansøgning, at du fandt jobbet på ofir.dk


Student Assistant, Customer Service

Georg Jensen is looking for a Student Assistant for Customer Support, B2C, who is eager to deliver exceptional customer service and has an avid passion for serving our customers. The team consists of 4 highly motivated customer service employees and you will report to the Team Lead.

What we offer
We offer an exciting position in a global company with a strong brand and a culture built on a deep and rich heritage of Danish design and craftsmanship. Our work environment is positive and dynamic with highly qualified colleagues in an international atmosphere. You will have great opportunity to influence the development and the nature of the position as well as create value for colleagues and business partners worldwide.

Georg Jensen has a leading market position in the high-end Jewellery market and premium Home Product market with distribution to the best retailers in the market. We strive to protect our strong brand position to ensure our customers continue to be inspired by Georg Jensen products.

The role
The Student Assistant will help the team to ensure continuous and constructive dialog with customers and other partners. You can expect to work 8 hours per week from our office in Frederiksberg. We are flexible to accommodate the working hours of your studies, but we also expect you to be able to support us during times with stringent deadlines. In this role, you will be tasked with a broad array of customer service tasks within E-commerce.  

The area of responsibilities includes

  • Handling daily requests from customers, primarily within Scandinavia & UK
  • Handling & processing of orders (customer orders, returns, claims, repairs, product launches, product information minor shipping & account related queries)
  • Various assignments to support the team members
Your Profile:
  • Customer and sales oriented
  • Excellent telephone manor, hereunder relational skills
  • Excellent prioritization skills
  • Ability to multitask
  • Service minded and flexible
  • High stress threshold
  • Extrovert personality
  • Commercial, professional and proactive mind set
  • Accommodating
The ideal candidate has the following competences:
  • Passionate about adding value to the business
  • Ability to think innovatively and solution-oriented
  • Strong numerical skills and an analytical mind-set
  • Strong team player with a service minded attitude as well as being able to work independently in own area of responsibilities Dynamic, energetic and proactive, and structured
  • Ability to work well under pressure and deliver results on time in collaboration with the team
  • Business proficiency in English and Danish with strong communication skills
Resumes:
We only accept resumes sent through the link. The resumé must be submitted no later than May 31, 2022. We will be performing interviews ongoing in the process and look to fill the position as soon as possible. We look forward hearing from you.

Contact:
For further information regarding the position, please contact Henrik Persson at email henrik.persson@georgjensen.com. We also recommend that you visit our website at www.georgjensen.com. 

Place of work:
Georg Jensen Head Quarters, Sdr. Fasanvej 7, 2000 Frederiksberg

Georg Jensen is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables.
We pride ourselves on our more than 1.200 highly skilled, service minded and passionate employees, stationed both at our Headquarter in Copenhagen, Denmark and throughout our global presence with 10 international subsidiaries, representing close to 100 stores and 1600 wholesale accounts globally.
 

Skriv i din ansøgning, at du fandt jobbet på ofir.dk


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