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Swedish Speaking Customer Service Advisor - Sitel Denmark

Sitel is hiring the brightest Swedish speaking Customer Service Advisors

Are you a skilled and outgoing customer service advisor looking for the perfect opportunity?

Can you provide excellent service and support fluently in Swedish?

For Sitel’s office in Copenhagen, we are looking for customer service advisors who are fluent in Swedish and English to do support on the best products within treatment of diabetes on behalf of our client – a global company who is leading in the diabetes health care industry.

Why you should join Sitel

At Sitel we believe our staff is our most important asset which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues.

Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions and we often have social events, contests and other fun activities to keep everyday life dynamic.

Our office is nice and spacious with open working stations and daily organic fruit. We have health insurance and a great pension scheme.

The Work

You will have to deliver an exceptional support and service of the best diabetes health care products on the market over phone and email to product users who contact us with questions on function, complaints or any other enquiries.

The company, you will do support on behalf of, is one of the major players in the diabetes health care market and you will have to comply with their standards, their code of conduct, and fully live up to the moral codex.

The product range is versatile, always of impeccable quality, and is the result of relentless innovation with the sight of helping users be as healthy and living as good a life as possible.

To complement the quality of the products, we have to ensure the service accompanied live up to the highest possible standards.

To be a match: You will have to be extraordinary

We’re only hiring the best and if you are one of the best, you can tick off the below:

  • I have previously worked in a contact center or within customer service – and I loved it.
  • My communicative skills are second to none and I deliver a message accurately at eye level in written and spoken Swedish and English.
  • I enjoy all aspects of customer service. No matter if, it is answering questions or dealing with complaints.
  • I have an interest in, or experience with working with diabetes health care products.
  • Every day I strive to be the best and I do my utmost in all aspects of my work.

At Sitel we take care of you, your progress, and make sure you have the right conditions to deliver the best results. And subsequently, we expect that you give it your best at all times.

Workplace, Contact & Applying

The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Kbh. SV.

Working hours are Monday to Friday from 08:00-18:00 and you and your team, work weekly shifts from 08-16:00/09-17:00/10-18:00.

Salary is DKK 118.00 and hour and in addition, Sitel pays an amount that equals 2.7 % of the monthly salary to a Free Choice Account every month. Furthermore, Sitel pays the amount that equals 8 % of the monthly salary to a Pension Plan every month and as an employee, you pay 4 % yourself.

We are looking to fill the position as soon as possible so do not hesitate to apply if you feel that this ad sums up your character and ambitions. 

Please submit your resume and cover letter by clicking "Søg Jobbet" on this page.

If you have any questions about the job and Sitel as a work place, feel free to direct them to Team Manager Mads Aspelin at +45 21 17 23 45.

For more information about Sitel go to http://www.sitel.com, or have a look at our FaceBook page.


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